UMAX Astra 2000U_Windows ME

I've installed all the software for umax astra 2000U but everytime I go to use a program(VistaScan or Copy Utility)I get the error message "Scanner Link Fail ".The taskbar icon has a red-circle slash around it and when I try "Find/Refresh Scanner" nothing happens.However in My Computer I can access the scanner from the Umax Astra 2000U icon(just not any of the above mentioned programs).

 

I'm going to take a stab in the dark since you haven't had any replies. If the scanner works OK from the UMAX scan application, but no other application can access it, that would suggest to me that the TWAIN driver isn't working. These don't have a great reputation, and if downloading the latest driver you can find doesn't work, you may be best off just living with what you've got.

 

thanks.the fine & friendly folks at UMAX were anything but helpful.the astra 2000U scanner works but not the software that came with it(VistaScan and Copy Utility).The odd thing is it used to until my hard drive died and had to be replaced(it's still running Windows ME).apparently the conflict is between TWAIN32(which comes with ME)and TWAIN_32(which comes with VistaScan).

 

Ugh. Can you scan from other applications (such as your graphics editor)?