Resolved Trying to open Add/Remove Windows Components

When I click on Add/Remove Windows Components I get this message:

Setup was unable to open information file setupqry.inf.
Contact your system administrator. The specific error code is 0xe0000100 at line 0.​

Can anyone give me any give me some pointers???

 

Some people have been able to fix that by uninstalling SP3 but save that for last.

If this is a recent problem, try System Restore to a date earlier than the problem.

Run sfc /scannow and be ready to supply the XP install CD if asked.

Run chkdsk /f

Any backup images you can deploy??

The only other thing I can suggest is to browse to the Windows\INF folder and locate the setupqry.inf file. Right-click on it and select INSTALL.

 

Thank you 4 your quick reply. Let me try some of those steps and I'll let you know what I come up with.

 

Ok, I can't find the window/inf file setupqry.inf. I tried to install setupqry and it could not be installed. I ran both of the "runs" and it didn't seem to help. I think I'm gonna try to uninstall sp3. I'll keep u posted.

 

Still no luck.

 

Hey and thx 4 the reply. I can't find the setupqry.inf file. It is not there. I have setupqry and one other, but not the one I need. Any other sugg??

 

You will need to adjust your view setting to see that file extension. The setupqry file you see is actually your setupqry.inf file, your view setting are preventing the full file name from showing.

If you want to see the full file view of all files on your system do the following:

Click Start > Run > type control folders > OK > select VIEW TAB

Tag the box labeled "Show hidden files and folders "

Untag the boxes labeled "Hide file extensions for known file types" and "Hide protected operation system files "

 

Hey Surf and Evan. Thank you guys so much for your help. IT FINALLY WORKED!!! You guys are AWESOME!!! Problem solved.