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Resolved Trouble setting up SeaMonkey 2.0 e-mail account

Discussion in 'Firefox, Thunderbird & SeaMonkey' started by BOBBO, 2009/11/24.

  1. 2009/11/24
    BOBBO

    BOBBO Geek Member Thread Starter

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    I took delivery of a new desktop computer 3 days ago (specs in signature, below). IE 8.0 came loaded on it and it works OK but I want to use SeaMonkey as both my primary browser and e-mail client. I downloaded and installed SM 2.0 and can surf the Web with it just fine, but I'm having trouble setting up an e-mail account.

    I have SM 1.1.4 installed on my old desktop and also on my wife's laptop -- both units using Windows XP (HE) SP3 -- and SM works fine on both of them. I thought that duplicating the e-mail configuration from the laptop into the set-up process in my new desktop would be pretty simple. Wrong!

    The first step is to enter my name and e-mail address and click the Next button. OK so far. The second step asks whether I want a POP or IMAP account (I want POP) and for the incoming server and outgoing server. I enter both exactly the same as they are in the laptop, but the Next button is grayed out. I tried different ways of filling in those 2 little windows but nothing wakes up that Next button to let me proceed to specifying ports or anything else. I'm stuck.

    Is SeaMonkey 2.0 compatible with Windows 7?

    In the set-up I select POP, then I enter "pop.att.yahoo.com" as my incoming server (same as I have in the laptop) and "xxxxx@sbcglobal.net - smtp.att.yahoo.com" as my outgoing server (again, same as in the laptop). But the Next button stays grayed out. Is there something about SM 2.0 that requires something different?

    My IP, by the way, is ATT U-Verse, a fiberglass cable connection giving me a download speed that averages 5.5 Mbps. When I called their tech support they were nice but couldn't solve the problem.

    With the new desktop I can use IE 8.0 for e-mail through my Yahoo Mail account, but when I try to use the Read Mail button (set up so SeaMonkey is the primary provider) it results in an error message saying something to the effect that it can't contact SeaMonkey.

    I'm hoping that if we all put our giant intellects and formidable knowledge together we can figure this mess out. Mine alone doesn't seem to be enough. :confused:
     
  2. 2009/11/25
    Westside

    Westside Inactive Alumni

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    SM2.0 works fine in XP SP3. I cannot see anything specific about Win7, but try the the SM website
     

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  4. 2009/11/25
    BOBBO

    BOBBO Geek Member Thread Starter

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    Thanks for replying.

    This morning I tried a couple more things with the SeaMonkey e-mail set-up but nothing seems to wake up that Next button.

    I checked the SM Web site again. I'd originally gone there to make sure SM 2.0 is compatible with Win7 and they still say it is. Since my installation of SM was a fresh install on a new machine, many of the possible issues listed on their site don't apply to my problem. The SM program install went without a hitch and the browser part of it seems to work OK. I have noticed that some Web sites I frequent that require a username and password keep asking me for mine while others don't, and this BBS is the only one that appears in SM's Password Manager. Does that indicate anything?

    So I'm still stuck. I hate to give up, but I'm beginning to wonder if I need to dump 2.0 and download 1.1.8 and see if I can get it to work. I may have no choice unless somebody has more ideas. Anyone?
     
  5. 2009/11/26
    Westside

    Westside Inactive Alumni

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    As for setting up an account, I tried to simulate what you should be doing, but I have all the accounts set up. I tried one which I had, last, set up over two years ago, and the process went well, until I tried enter the password. They must have kicked me out.
    As for the password manager, I have some thirty username/password combinations, but some of them do not autologin (including this site). There has been a lengthy thread on this issue.
    Obviously, if you cannot use SM mail, you should look elsewhere. But, since 1.1.8 does not appear to be updated any further, it will represent security risks. I would try Thunderbird, instead. I am using Seamonkey, solely, to be able to check some of the problems, but I do not see a Mail issue, with my OS.
     
  6. 2009/11/26
    BOBBO

    BOBBO Geek Member Thread Starter

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    I, too, have reservations about SM 1.1.8. In fact, before I downloaded SM 2.0 I thought of getting Firefox and Thunderbird instead. I was accustomed to SM, though, and decided to go with what was familiar to me, never expecting to have trouble getting it set up at such a basic level. Now I'm rethinking that decision.

    One thing that always appealed to me about SM is that it's a suite, with the browser and e-mail client linked together. Is that true of FF and TB -- if I open FF, will TB open at the same time like SM's components do? If not, if I stay with SM for my browser but use TB for my e-mail, can they be linked together as a suite?

    One other issue: I just checked the TB Web site and under System Requirements there's no mention of Windows 7 among the approved OS's but under Hardware it does say that Win7 requires 1 GB of RAM. Why the inconsistency?

    I'd still like to figure out how to get a SM e-mail account set up, but if nobody can help me get that done I prefer to go with TB. That is, if it's compatible with Win7.

    And why does all this have to be so darn complicated?!? I thought computers were supposed to make our lives easier! :(
     
  7. 2009/11/26
    Westside

    Westside Inactive Alumni

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    It would be true, if the computers would write the programs, but, unfortunately, humans get involved (or not).
    . Not so, but one can, easily open Thunderbird from an open Firefox, using the Get Mail add-on.
    When I use Seamonkey, I, never, open its Mail, at the same time, although it is possible, but not necessary.
    As I said, I don't have Win7, so I can't do a thing about testing, but I will check elsewhere. I got this:
    .
    Just to make sure that there is nothing funny between ATT-Yahoo and your program, take a look at this mozillazine thread
     
    Last edited: 2009/11/26
  8. 2009/11/27
    BOBBO

    BOBBO Geek Member Thread Starter

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    I checked the mozillazine thread and saw some items dealing with Win 7 and SeaMonkey, but the bottom line seems to be that while the two aren't yet being officially declared as compatible, they work. So far I've had mixed results, as I've already described at length.

    I think that somehow I've even lost the SeaMonkey Mail option. When I go through SM > Window and open Mail & Newsgroups, what comes up is the SM News - xxxxxetc. display, and when I then go into Server Settings or Create New Account, they're just for News, not Mail. I think that changed yesterday. Before then I did have access to a Mail account set-up, it just wouldn't let me get past the second step.

    I still have my old desktop, and by switching my monitor back to it I can examine how my old SM 1.1.8 account is configured there. I already duplicated as much of that as I could in my new desktop, and succeeded in getting the browser function working but still have the problem setting up a mail account.

    One difference I noticed when looking at my old computer, in Control Panel there's an item called Mail, which allows someone to open and configure an e-mail account. There's no such listing in the Win 7 CP in my new desktop.

    I did go to CP in my new unit, then Internet Options > Programs > Internet Programs > Set Programs, and clicked on SM and SM Mail as the defaults. I thought maybe I'd finally discovered the solution to this whole mess. But later, going through the SM browser menus, everything is still set up with SM News but no Mail or any way I can find to even begin to set up a SM Mail account.

    Am I missing something?
     
  9. 2009/11/27
    BOBBO

    BOBBO Geek Member Thread Starter

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    LATER:

    Suspecting that maybe my installation of SM 2.0 was somehow corrupt, I uninstalled it and deleted all the profiles for it, then made a fresh install. That fixed part of the problem, not having any way to set up an e-mail account. So now I'm at least back to where I was before -- I can fill out the first step OK, go to the next step and fill it out -- but the Next button there is still grayed out and I can't proceed any further.

    Arrrgggghhhhh!!!

    It wouldn't take much to get me to give up and forget using SM as my e-mail client and to download Thunderbird. But that's a risk, too. The latest TB version is still in Release Candidate stage, not yet Final Release. And the system requirements don't show Win 7 compatibility. Some users seem to get it to work OK, others don't. So I might not fare any better with it than with SM. * sigh * For a little while longer I'll hang in here, hoping somebody can figure out a solution. Somebody? Anybody?
     
  10. 2009/11/27
    BOBBO

    BOBBO Geek Member Thread Starter

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    LATER YET:

    Fixed! The new SM 2.0 install allowed me to at least try to set up an e-mail account, and I figured out how to get past that second step and go on to complete the entire set-up.

    It may be that a couple of my entries in earlier efforts were incorrect. After experimenting with some different ones, I discovered that some had to be the way SM 2.0 wanted them and others had to be the way my ISP wants them. So now everybody is happy, and I've been able to receive and send some messages.

    It wasn't quite the equal of having to reinvent the wheel, but it was about the same amount of trouble. I'll now mark this thread as Resolved and am plenty glad of it!
     
  11. 2009/11/28
    Westside

    Westside Inactive Alumni

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    . I am testing TB3.0.1, which, eventually, will become the new final release version, but, I am using TB2.0.23 as my default mail.
    But, good that, you seem, to have gotten past the SM2.0 issues.
     

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