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Resolved Toshiba, Mashita DVD driver issue, code 39

Discussion in 'Windows XP' started by JCinvan, 2009/11/24.

  1. 2009/11/24
    JCinvan

    JCinvan Inactive Thread Starter

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    My Toshiba Satellite laptop as a DVD driver issue now and the drive is not visible, it seems a lot of Toshiba owners are experiencing this, but the only fix I could find is a registry hack.

    As anyone find a better solution?
     
    Last edited: 2009/11/24
  2. 2009/11/24
    Arie

    Arie Administrator Administrator Staff

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    Arie,
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  4. 2009/11/24
    JCinvan

    JCinvan Inactive Thread Starter

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    Thanks Arie!
     
  5. 2009/11/24
    JCinvan

    JCinvan Inactive Thread Starter

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    I couldn't use the FixIt tool as I don't have IE installed, but the registry hack worked here's the instructions I followed:

    To solve this Code 39 error, follow these instructions:

    NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

    1) Close all open programs

    2) Click on Start, Run, and type REGEDIT and press Enter

    3) Click on the plus signs (+) next to the following folders

    * HKEY_LOCAL_MACHINE
    * SYSTEM
    * CurrentControlSet
    * Control
    * Class
    * {4D36E965-E325-11CE-BFC1-08002BE10318}

    4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

    * UpperFilters
    * LowerFilters
    * UpperFilters.bak
    * LowerFilters.bak

    5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

    6) After deleting the keys, close the Registry Editor

    7) Reboot your computer

    8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

    The issue with Media Center (component registration failure) is still there after applying the recommended fix, will see in a bit if SP3 solves the issue...
     

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