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Timeout (60000 ms) occurred on receiving server response.

Discussion in 'General Internet' started by radiogold, 2007/08/15.

  1. 2007/08/15
    radiogold

    radiogold Inactive Thread Starter

    Joined:
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    Fellow users, this ftp problem is becoming very persistant, and seems to defy any remedy I throw at it.

    I had recently written on this forum about a nagging error message that I got with Cute FTP professional 7, which I was able to resolve, by turning the passive mode off.


    I now have another nagging problem, which is preventing me from uploading my radio programs to my server, which are of the 90 to 100 mb size.

    The program starts up fine as my local, and server directorys appear normally. (note in logue file, how it states that it can't find podcasting directory) I then drag a file to the destination server directory, and it uploads fine. I'm getting upload speeds of about 200-220 kbs, which is very good. About 30-40% into the upload I get the following message.

    Timeout (60000 ms) occurred on receiving server response.

    I did configure the windows firewall to do exceptions for ports 20 and 21, but they were more problems with that, so now I've completely turned the fire wall off which is now at least getting me to the 40% upload, as before I could only get to about 10%.

    My hosts "IPowerWeb" have done some tests on my server, and everything seems to be okay from that side. They uploaded a test page and had no problems.

    As I said in my previous post, I've got two computers, and I only seem to have these problems with my broadband computer, yet both computers are linked to the same ISP. The Dial up computer that works, however has Win ME, Not XP.

    I tried an older version of CuteFTP ver 3.5.3, and WS-FTP. CuteFTP 3.5.3, logged in okay, but I couldn't upload files. WS-FTP 7.0 showed a blank directory.



    Here is the Cute FTP professional 6 log file from this morning,



    *** CuteFTP 7.0 - build Mar 7 2005 ***

    STATUS:> Getting listing " "...
    STATUS:> Resolving host name xxxxxxx.xxxxxxxxx.com...
    STATUS:> Host name xxxxxxx.xxxxxxx.com resolved: ip = xx.xx.xx.xx.
    STATUS:> Connecting to FTP server xxxxxxx.xxxxxxxx.com:21 (ip = xx.xx.xx.xx)...
    STATUS:> Socket connected. Waiting for welcome message...
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 4 of 50 allowed.
    220-Local time is now 18:21. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    STATUS:> Connected. Authenticating...
    COMMAND:> USER xxxxxxx
    331 User xxxxxx OK. Password required
    COMMAND:> PASS *****
    230-User i2prfmco has group access to: xxxxxxx
    230 OK. Current restricted directory is /
    STATUS:> Login successful.
    COMMAND:> PWD
    257 "/" is your current location
    STATUS:> Home directory: /
    COMMAND:> FEAT
    211-Extensions supported:
    EPRT
    IDLE
    MDTM
    SIZE
    REST STREAM
    MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
    MLSD
    ESTP
    PASV
    EPSV
    SPSV
    ESTA
    AUTH TLS
    PBSZ
    PROT
    211 End.
    STATUS:> This site supports features.
    STATUS:> This site supports SIZE.
    STATUS:> This site can resume broken downloads.
    COMMAND:> REST 0
    350 Restarting at 0
    COMMAND:> PORT 211,31,189,3,4,22
    200 PORT command successful
    COMMAND:> LIST
    150 Connecting to port 1046
    226-Options: -a -l
    226 19 matches total
    STATUS:> Directory listing completed.
    STATUS:> Getting listing "/public_html "...
    COMMAND:> CWD /public_html
    250 OK. Current directory is /public_html
    STATUS:> PWD skipped. Current folder: "/public_html ".
    COMMAND:> PORT 211,31,189,3,4,24
    200 PORT command successful
    COMMAND:> LIST
    150 Connecting to port 1048
    226-Options: -a -l
    226 115 matches total
    STATUS:> Directory listing completed.
    STATUS:> Getting listing "/public_html/podcasting "...
    COMMAND:> CWD /public_html/podcasting
    250 OK. Current directory is /public_html/podcasting
    STATUS:> PWD skipped. Current folder: "/public_html/podcasting ".
    COMMAND:> PORT 211,31,189,3,4,26
    200 PORT command successful
    COMMAND:> LIST
    150 Connecting to port 1050
    226-Options: -a -l
    226 6 matches total
    STATUS:> Directory listing completed.
    NOTE:> New transfer created for \ "C:\Media Files\Podcasts\program57.mp3\" <12>
    STATUS:> Transferring file "/public_html/podcasting/program57.mp3 "...
    STATUS:> Checking directory existence: "/public_html/podcasting ".
    STATUS:> Remote directory already exists: "/public_html/podcasting ".
    COMMAND:> TYPE I
    200 TYPE is now 8-bit binary
    COMMAND:> SIZE program57.mp3
    550 Can't check for file existence
    STATUS:> Requested action not taken (e.g., file or directory not found, no access).
    COMMAND:> CWD /public_html/podcasting/program57.mp3
    550 Can't change directory to /public_html/podcasting/program57.mp3: No such file or directory
    STATUS:> Requested action not taken (e.g., file or directory not found, no access).
    COMMAND:> CWD /public_html/podcasting
    250 OK. Current directory is /public_html/podcasting
    STATUS:> PWD skipped. Current folder: "/public_html/podcasting ".
    COMMAND:> PORT 211,31,189,3,4,29
    200 PORT command successful
    COMMAND:> STOR program57.mp3
    150 Connecting to port 1053
    ERROR:> Can't write to data socket. Socket error = #10054.
    ERROR:> Timeout (60000 ms) occurred on receiving server response.
    STATUS:> Waiting 60 seconds...
    STATUS:> Reconnecting navigation session.
    STATUS:> Resolving host name xxxxxxx.xxxxxxxx.com...
    STATUS:> Host name xxxxxxx.xxxxxxxxx.com resolved: ip = 72.22.92.30.
    STATUS:> Connecting to FTP server xxxxxxx.xxxxxxxxx.com:21 (ip = 72.22.92.30)...
    STATUS:> Socket connected. Waiting for welcome message...
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 4 of 50 allowed.
    220-Local time is now 18:23. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    STATUS:> Connected. Authenticating...
    COMMAND:> USER xxxxxxxx
    331 User xxxxxxxx OK. Password required
    COMMAND:> PASS *****
    230-User xxxxxxxx has group access to: xxxxxxxx
    230 OK. Current restricted directory is /
    STATUS:> Login successful.
    COMMAND:> PWD
    257 "/" is your current location
    STATUS:> Home directory: /
    STATUS:> This site supports features.
    STATUS:> This site supports SIZE.
    STATUS:> This site can resume broken downloads.
    STATUS:> Getting listing "/public_html/podcasting "...
    COMMAND:> REST 0
    350 Restarting at 0
    COMMAND:> CWD /public_html/podcasting
    250 OK. Current directory is /public_html/podcasting
    STATUS:> PWD skipped. Current folder: "/public_html/podcasting ".
    COMMAND:> PORT 211,31,189,3,4,56
    200 PORT command successful
    COMMAND:> LIST
    ERROR:> Timeout (60000 ms) occurred on receiving server response.

    I have the program pretty much set to all the default settings, except for turning passive mode off, and data connection type, set to PORT.

    Also, does anyone know whether I should upload in ASCII or binary mode, as I've left this on auto config.

    Any help would be much appreciated.

    Mark
    Sydney
    Australia
     
    radiogold,
    #1
  2. 2007/08/16
    mailman Lifetime Subscription

    mailman Geek Member

    Joined:
    2004/01/17
    Messages:
    1,901
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    Hi, Mark. :)

    Perhaps this two-page globalscape.com thread will help you solve your issue. :)

    G'day, Mate! ;)
     
    mailman,
    #2


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  4. 2007/08/16
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
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    Arie,
    #3
  5. 2007/08/17
    TonyT

    TonyT SuperGeek Staff

    Joined:
    2002/01/18
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    To test if the client is a fault or the host is at fault, try uploading using commandline ftp:

    1. open a command prompt
    2. cd to the local dir where the mp3 is located
    3. upload the mp3

    example uploading test.mp3 located in My Music dir to a dir called music on the server:
    Code:
    cd C:\Documents and Settings\Username\My Documents\My Music
ftp ftp.the-host.com
username prompt: enter username
password prompt: enter password
cd /music
put test.mp3
    Give it time to upload and then check if file is on server using your graphical ftp client.
    If the upload fails then either:
    1. isp is regulating upload bandwidth or
    2. host is doing something that limits bandwidth or obscures connections (poor host)
     
    TonyT,
    #4

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