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Thunderbird locks up when started

Discussion in 'Firefox, Thunderbird & SeaMonkey' started by andrews28210, 2008/02/25.

  1. 2008/02/25
    andrews28210

    andrews28210 Inactive Thread Starter

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    When I try to open Thunderbird the screen locks up and I cannot reboot or control,alt,delete. I have to manually turn off computer to reboot. I can get mail via webmail. I am using Vista on Dell 410. This started about a week ago.Has anyone else experenced this?
     
    andrews28210,
    #1
  2. 2008/02/25
    Ramona

    Ramona Geek Member Alumni

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    Welcome to the Forum, andrews28210!

    First thought is to check your Firewall settings to ensure that Thunderbird is allowed to access the Internet.

    What software or changes have you made to your PC in the time frame that TB worked, and then started locking up?

    Start TB in "Safe" Mode ", and see if it locks up. To start in "Safe Mode ":
    Start | Programs | Mozilla Thunderbird | Mozilla Thunderbird (Safe Mode)
    This will disable all Add-ons, and start TB in its pristine state
     
    Ramona,
    #2


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