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Resolved Thunderbird cannot connect to internet.

Discussion in 'Windows 10' started by larsonjean, 2021/08/03.

  1. 2021/08/03
    larsonjean

    larsonjean Well-Known Member Thread Starter

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    I have purchased a new computer and loaded Firefox and Thunderbird. I let the internet configure the server settings and all looked okay. The trouble is that I get an error message saying "Thunderbird. Failed to connect to server imap.gmail.com".
    Could you please help me connect to Thunderbird. I can get my mail when I go through google.com.
    Incoming:Server Name: imap.google.com, Port 993, Security Settings: SSL/TLS, Authentication: OAuth2
    Outgoing: Server Name: smtp.gmail.com, Port 465

    Thank you for your help.
     
  2. 2021/08/03
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Jean. have you set Thunderbird as your Default Email in Settings > Apps > Default Apps?
    Remember to Reboot after making the change to make sure Windows follows your instruction.
     

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  4. 2021/08/03
    larsonjean

    larsonjean Well-Known Member Thread Starter

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    Yes I had Thunderbird listed as my Default in email settings. Do you have any other suggestions.
     
  5. 2021/08/03
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    You don't show it but I assume your Outgoing settings are identical to the Incoming?
    e.g. SSL/TLS, Authentication: OAuth2.
    Have you been asked to confirm acc password?
     
  6. 2021/08/03
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  7. 2021/08/04
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    The incoming server should probably be-> imap.GMAIL.com
    The second PORT should probably be-> 587
     
  8. 2021/08/04
    larsonjean

    larsonjean Well-Known Member Thread Starter

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    I reached out to help from Thunderbird but they claimed the problem lies with the internet and for $169.00 their technicians would solve it. I told them "no". I will start using Outlook, if necessary. I will give up for awhile
     

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