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Active The file dskquoui32.dll

Discussion in 'Malware and Virus Removal Archive' started by blake1z, 2009/07/10.

  1. 2009/07/10
    blake1z

    blake1z Inactive Thread Starter

    Joined:
    2009/07/10
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    [Active] The file dskquoui32.dll

    The file dskquoui32.dll is continuously being detected as the Trojan TR/Hijacker.Gen by my virus software (Avira). My recycle bin is acting weird since I tried to delete it from C:\WINDOWS\system32\dskquoui32.dll
    No matter how often I delete it, it reappears. Scans are below. Can you help?


    DDS (Ver_09-06-26.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 6/14/2008 3:11:25 PM
    System Uptime: 7/10/2009 3:12:09 PM (0 hours ago)

    Motherboard: Hewlett-Packard | | 09E8h
    Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz | XU1 PROCESSOR | 2793/800mhz

    ==== Disk Partitions =========================

    A: is Removable
    C: is FIXED (NTFS) - 75 GiB total, 63.776 GiB free.
    D: is CDROM ()

    ==== Disabled Device Manager Items =============

    Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
    Description: Universal Serial Bus (USB) Controller
    Device ID: PCI\VEN_8086&DEV_265C&SUBSYS_300D103C&REV_03\3&B1BFB68&0&EF
    Manufacturer:
    Name: Universal Serial Bus (USB) Controller
    PNP Device ID: PCI\VEN_8086&DEV_265C&SUBSYS_300D103C&REV_03\3&B1BFB68&0&EF
    Service:

    ==== System Restore Points ===================

    RP356: 7/7/2009 11:49:33 AM - Removed HP Update
    RP357: 7/7/2009 2:29:14 PM - Avira AntiVir Personal - 7/7/2009 14:29
    RP358: 7/7/2009 5:28:40 PM - Installed Windows Defender
    RP359: 7/7/2009 5:30:06 PM - Software Distribution Service 3.0
    RP360: 7/7/2009 6:09:27 PM - Software Distribution Service 3.0
    RP361: 7/8/2009 8:11:17 PM - System Checkpoint
    RP362: 7/9/2009 11:22:09 AM - Software Distribution Service 3.0
    RP363: 7/9/2009 12:23:35 PM - Installed Adobe Reader 9.1.
    RP364: 7/9/2009 12:25:08 PM - Installed Java(TM) 6 Update 14
    RP365: 7/10/2009 12:30:26 PM - System Checkpoint

    ==== Installed Programs ======================

    32 Bit HP CIO Components Installer
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.1.2
    Adobe Shockwave Player 11.5
    Avira AntiVir Personal - Free Antivirus
    Broadcom Management Programs
    Broadcom NetXtreme Ethernet Controller
    Critical Update for Windows Media Player 11 (KB959772)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB952287)
    Intel(R) Graphics Media Accelerator Driver
    Java(TM) 6 Update 14
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Professional Edition 2003
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    MSXML 4.0 SP2 (KB954430)
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB970238)
    SoundMAX
    Spybot - Search & Destroy
    Update for Windows Internet Explorer 8 (KB971930)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    WebFldrs XP
    Windows Defender
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Live OneCare safety scanner
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3

    ==== Event Viewer Messages From Past Week ========

    7/7/2009 5:43:26 PM, error: Service Control Manager [7034] - The McciCMService service terminated unexpectedly. It has done this 1 time(s).
    7/7/2009 11:42:34 AM, error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
    7/7/2009 11:40:35 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments " " in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    7/7/2009 10:43:49 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments " " in order to run the server: {000C101C-0000-0000-C000-000000000046}
    7/7/2009 10:43:33 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service getPlus(R) Helper with arguments "-Service" in order to run the server: {E48FEF78-2125-4D1D-B8D8-C30D2286E1D1}
    7/7/2009 10:42:09 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments " " in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
    7/7/2009 10:40:35 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments " " in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
    7/7/2009 10:37:09 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments " " in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
    7/7/2009 10:34:05 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip
    7/7/2009 10:34:05 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning.
    7/7/2009 10:34:05 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
    7/7/2009 10:34:05 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    7/7/2009 10:34:05 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

    ==== End Of File ===========================

    AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    C:\WINDOWS\system32\svchost -k rpcss
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    C:\WINDOWS\System32\svchost.exe -k NetworkService
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\WINDOWS\System32\svchost.exe -k LocalService
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\WINDOWS\System32\svchost.exe -k LocalService
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Clay Road Enterprise\Desktop\dds.scr
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uInternet Settings,ProxyServer = http=localhost:7171
    uInternet Settings,ProxyOverride = *.local;<local>
    mURLSearchHooks: H - No File
    mWinlogon: Userinit=c:\windows\system32\userinit.exe
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: ShoppingImprovementsTipCenter: {1fe11622-554c-b016-d765-d531a05de9a3} - c:\program files\shoppingimprovementstipcenter\ShoppingImprovementsTipCenter.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
    mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
    mRun: [igfxtray] c:\windows\system32\igfxtray.exe
    mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
    mRun: [igfxpers] c:\windows\system32\igfxpers.exe
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
    dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1213469685110
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213469954360
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
    DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://games.pogo.com/online2/pogo/astropop/popcaploader_v6.cab
    Notify: f0c7658a619 - c:\windows\system32\dskquoui32.dll
    Notify: igfxcui - igfxdev.dll
    Notify: __c0078A4 - c:\windows\system32\__c0078A4.dat
    AppInit_DLLs: c:\windows\system32\dskquoui32.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

    ============= SERVICES / DRIVERS ===============

    R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-7-7 11608]
    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-7-7 108289]
    R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-7-7 185089]
    R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-7-7 55640]
    R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
    R3 SWLD23U;Netopia 802.11b WLAN USB Adapter;c:\windows\system32\drivers\swld23u.sys [2009-7-7 82888]
    S3 swlubtl;WLAN USB Boot Device;c:\windows\system32\drivers\swlubtl.sys [2009-7-7 53690]

    =============== Created Last 30 ================

    2009-07-10 02:32 <DIR> --d----- c:\program files\Spybot - Search & Destroy
    2009-07-09 12:25 73,728 a------- c:\windows\system32\javacpl.cpl
    2009-07-09 11:47 102,912 -c------ c:\windows\system32\dllcache\iecompat.dll
    2009-07-09 11:44 <DIR> -cd-h--- c:\windows\ie8
    2009-07-07 22:51 135,168 a------- c:\windows\system32\igfxres.dll
    2009-07-07 18:58 <DIR> --dsh--- c:\windows\system32\SystemX86
    2009-07-07 15:15 229,376 a----r-- c:\windows\system32\swlpu.dll
    2009-07-07 15:15 82,888 a----r-- c:\windows\system32\drivers\swld23u.sys
    2009-07-07 15:10 53,690 a----r-- c:\windows\system32\drivers\swlubtl.sys
    2009-07-07 14:29 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
    2009-07-07 14:29 <DIR> --d----- c:\program files\Avira
    2009-07-07 14:29 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
    2009-06-20 10:42 270 a------- C:\xcrashdump.dat
    2009-06-18 16:45 <DIR> --d-h--- c:\windows\PIF
    2009-06-18 15:53 17,588 a------- c:\windows\GnuHashes.ini
    2009-06-18 15:46 143,360 a------- c:\windows\system32\dskquoui32.dll
    2009-06-11 08:36 <DIR> --d----- c:\windows\ie8updates
    2009-06-11 08:26 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
    2009-06-11 08:26 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll

    ==================== Find3M ====================

    2009-07-09 12:25 410,984 a------- c:\windows\system32\deploytk.dll
    2009-06-24 18:35 499,712 a------- c:\windows\system32\msvcp71.dll
    2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
    2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
    2009-04-29 00:55 78,336 -------- c:\windows\system32\ieencode.dll
    2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
    2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll

    ============= FINISH: 15:29:13.68 ===============
     
  2. 2009/07/10
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Print these instructions out.

    NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

    ***VERY IMPORTANT! Make sure, you update Superantispyware, and Malwarebytes before running the scans.***

    STEP 1. Download SUPERAntiSpyware Free for Home Users:
    http://www.superantispyware.com/

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes ". If not, update the definitions before scanning by selecting "Check for Updates ". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

    PHYSICALLY DISCONNECT FROM THE INTERNET

    Restart computer in Safe Mode.
    To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Click Scan your Computer... button.
    * Click Scanning Preferences/Control Center... button.
    * Under General and Startup tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
    - Close browsers before scanning.
    - Terminate memory threats before quarantining.

    * Click the Close button to leave the control center screen.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, choose Perform Complete Scan.
    * Click Next to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
    * Make sure everything has a checkmark next to it and click Next.
    * A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
    * If asked if you want to reboot, click Yes.
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
    - Click Preferences, then click the Statistics/Logs tab.
    - Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    - If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    - Please copy and paste the Scan Log results in your next reply.

    * Click Close to exit the program.
    Post SUPERAntiSpyware log.

    RECONNECT TO THE INTERNET

    RESTART COMPUTER!

    STEP 2. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!

    STEP 3. Download GMER: http://www.gmer.net/files.php, by clicking on Download EXE button.
    Alternative downloads:
    - http://majorgeeks.com/GMER_d5198.html
    - http://www.softpedia.com/get/Interne...ers/GMER.shtml
    Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
    When scan is completed, click Save button, and save the results as gmer.log
    Warning ! Please, do not select the "Show all" checkbox during the scan.
    Post the log to your next reply.

    RESTART COMPUTER

    STEP 4. Download HijackThis:
    http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
    by clicking on Download HijackThis Installer
    Install, and run it.
    Post HijackThis log.
    Do NOT attempt to "fix" anything!


    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     

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