Resolved [System unstable after cold boot - OK on warm boot]

Hello,

I do not want to shut down my PC, Cause if I do so the system becomes unstable. I can restart my PC over and over with no issuses, but if I shut the PC off for no no amount of time wheter its 30 sec, 5 in or over night the system is ustable when i turn my machine back on.

Some time I get a BSOD the first one is allways with out a code it just reads that if some thing has changed please remove it, this wil just keep happening over and over some time with the BSOD some times with out. I can no go past till i run the reccommened recovery consle. recovery consle will some times not be able to fix the issue or it will say the file system on the disk is corrupt and need to run CHKDSK, which it does and says its done so succesfully and no error code just 0x0.

this some time helps but its randome sometimes the system will reboot while windows is loading to the welcome screen or just crash, than it will run CHKDSK on reboot once the OS final starts I can only use it for about 5 min till it crashes some times with a BSOD (Memory_Management) message or some times none at all. At this pint the proble repeats it self, some time running CHKDSK or asking that I run the recovery consol.

the machine does not seem to become stable by any meens other than just out of the blue I can shut the PC down it may fix it I some time have to remove the ram but some times the system repairs it self during its fits, I dont know I am stumped it totaly randome it seems.

I replace the motherboard, than the memmory I swaped the Hard disk nothing workd I thought it may be a short in the case I took it to a local shop the asked him to check. They said it was the memmory and the hard disk I replaced them again and yet the problem remains. I asked if they could check for a short in the case they said the OS needs to be re installed yet Ive done that as well I do it about every 3 months any ways I dont think they are listing its probly a short I asume so a new case is on the way.

Do you folks have any advice Bleeping computers website reccommended this site.

Thanks Grin.

 

Do you have any hardware installed that might not have a good set of Windows 7 64Bit drivers? Any PCI/PCI-e cards installed? Does the manufacturer of all the hardware supply a good set of 64Bit drivers?

Try booting into Safe Mode, is it stable there? You should be able to run some basic programs? Look in Device Manager for if there are error messages.

The settings in the BIOS might be incorrect, so go into the BIOS at startup and use "Set Defaults" or read in the motherboard manual on how to clear the CMOS. Look at the "environmental readouts" in the BIOS (Voltages/temperatures).

Read any error messages carefully. You might need to use the dump debugging tool from Microsoft. Your system is not just blue-screening though, it appears to be restarting and freezing (crashing?).

Read through the motherboard manual for if there are any special requirements (I see Asus compatible RAM is mainly 2GB, some at 6GB using kits of 3).

Check at the GSkill website if your RAM is recommended for that motherboard.

Look for a BIOS upgrade at Asus. YOU CANNOT RUN A BIOS UPGRADE IN WINDOWS THOUGH, BECAUSE WINDOWS IS UNSTABLE. You must boot to a CD/DVD to do it.

If your parts seem compatible (it's an Asus graphics adapter, right?), contact Asus through their "Contact Us" webpage. You might not want to hold your breath for a reply though.

Matt

 

Working on the PC now

Thank you both for your advice, some of the tips I had not tried yet, I will post my results soon.

 

Okay, so far system is stable in safe mode. No error messages in device manager. I did get the messages when booting safe mode.

Problem signature:
Problem Event Name: Blue Screen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BC Code: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002D690CC
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051310-33415-01.dmp
C:\Users\Gringoyle\AppData\Local\Temp\WER-39624-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: c0000221
BCP1: FFFFF8A00030F160
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051310-38703-01.dmp
C:\Users\Gringoyle\AppData\Local\Temp\WER-47517-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I removed the video card and am running on the on-board graphics but same un-stablilty when booting windows normally.
As for as i can see the motherboard supports my CPU and RAM and amount of ram, if I remove all but 1 RAM chip it is unstable on all RAM chips, no memory errors I checked cabling well replaced the SATA cables and swapped PSU leads around.

bios is up to date, video is at 9.7 its older but the new driver changes nothing other than making EQ2 run crappy so I keep 9.7. If I install the chip set driver from asus I get no video till I re-install 9.7 again for some reason the chip set drivers an old graphics driver than doesn't work?

Matt said something about asus compatible ram is mainly 2GB I'm not sure if he means my board or just asus in general?

Bios is updated and running in defaults, no asus performance programs or amd overclock programs are installed.

what is you advice on testing my system out side of its case, in a standard home environment.

 

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002D690CC
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051310-33415-01.dmp
C:\Users\Gringoyle\AppData\Local\Temp\WER-39624-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

I can not seem to post a reply, I get a message saying you will not see your post till a moderator than it disappears be for i can read the rest.

Edit: yet i was able to post this?????

 

System is stable in safe mode, bios is up to date.
I removed my graphics card and am running off on-board device but is unstable. As far as I can see my all the info is that my CPU is supported and memmory as well as the size of it and configuration.
I am not running any overclocking programs or asus performance enhancers.
I replaced my SATA cables and swaped the PSU leads around same unstabilty.
If i install the chip set drivers from asus I get no video, because I think its installing the on-board graphics driver and it doesn't work with the add-on card???
bios is running in default setting.
whats the best way to remove the case and test in a home enviorment, like my bed room?
also Matt said "Read through the motherboard manual for if there are any special requirements (I see Asus compatible RAM is mainly 2GB, some at 6GB using kits of 3)" did he get that from my system or just asus compatible ram?

 

Yes, if a new member posts a thread with a (web)link in it, it needs to be approved by a moderator.

You are doing well explaining the symptoms!

If it is stable in safe mode, you probably should do a clean boot
How to perform advanced clean-boot troubleshooting in Windows XP
Sorry, it is time consuming, but might (should ) resolve the problem.

That sounds strange. Just a hunch, do you have the software (different from the drivers, usually a graphics "manager ") installed for both the add-in graphics adapter and the onboard graphics? They could be clashing. Look in the list of programs in Add or Remove Programs. If you swap from onboard graphics to an add-in adapter, you should uninstall the software for the onboard graphics before you shut down to put the adapter card in. You might have two sets of conflicting graphics manager software.

Matt

 

Do you want me to post my findings from Blue Screen Viewer?

 

This is the upper half:
051410-26535-01.dmp 5/14/2010 10:59:24 AM 0xc0000221 fffff8a0`0008ddf0 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+70600 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16539 (win7_gdr.100226-1909) x64 C:\Windows\Minidump\051410-26535-01.dmp 3 15 7600

Lower half:
ntoskrnl.exe ntoskrnl.exe+53b840 fffff800`02a13000 fffff800`02fef000 0x005dc000 0x4b88cfeb 2/27/2010 12:55:23 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16539 (win7_gdr.100226-1909) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe
hal.dll fffff800`02fef000 fffff800`03038000 0x00049000 0x4a5bdf08 7/13/2009 6:27:36 PM
kdcom.dll fffff800`00ba9000 fffff800`00bb3000 0x0000a000 0x4a5bdfdb 7/13/2009 6:31:07 PM
mcupdate_AuthenticAMD.dll fffff880`00c30000 fffff880`00c3d000 0x0000d000 0x4a5bdf65 7/13/2009 6:29:09 PM
PSHED.dll fffff880`00c3d000 fffff880`00c51000 0x00014000 0x4a5be027 7/13/2009 6:32:23 PM Microsoft® Windows® Operating System Platform Specific Hardware Error Driver 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\PSHED.dll
CLFS.SYS fffff880`00c51000 fffff880`00caf000 0x0005e000 0x4a5bc11d 7/13/2009 4:19:57 PM
CI.dll fffff880`00caf000 fffff880`00d6f000 0x000c0000 0x4a5be01d 7/13/2009 6:32:13 PM
Wdf01000.sys fffff880`00ed9000 fffff880`00f7d000 0x000a4000 0x4a5bc19f 7/13/2009 4:22:07 PM
WDFLDR.SYS fffff880`00f7d000 fffff880`00f8c000 0x0000f000 0x4a5bc11a 7/13/2009 4:19:54 PM
ACPI.sys fffff880`00f8c000 fffff880`00fe3000 0x00057000 0x4a5bc106 7/13/2009 4:19:34 PM
WMILIB.SYS fffff880`00fe3000 fffff880`00fec000 0x00009000 0x4a5bc117 7/13/2009 4:19:51 PM
msisadrv.sys fffff880`00fec000 fffff880`00ff6000 0x0000a000 0x4a5bc0fe 7/13/2009 4:19:26 PM
pci.sys fffff880`00e00000 fffff880`00e33000 0x00033000 0x4a5bc117 7/13/2009 4:19:51 PM
vdrvroot.sys fffff880`00e33000 fffff880`00e40000 0x0000d000 0x4a5bcadb 7/13/2009 5:01:31 PM
partmgr.sys fffff880`00e40000 fffff880`00e55000 0x00015000 0x4a5bc11e 7/13/2009 4:19:58 PM
volmgr.sys fffff880`00e55000 fffff880`00e6a000 0x00015000 0x4a5bc11d 7/13/2009 4:19:57 PM
volmgrx.sys fffff880`00e6a000 fffff880`00ec6000 0x0005c000 0x4a5bc141 7/13/2009 4:20:33 PM
pciide.sys fffff880`00ec6000 fffff880`00ecd000 0x00007000 0x4a5bc115 7/13/2009 4:19:49 PM
PCIIDEX.SYS fffff880`00d6f000 fffff880`00d7f000 0x00010000 0x4a5bc114 7/13/2009 4:19:48 PM
mountmgr.sys fffff880`00d7f000 fffff880`00d99000 0x0001a000 0x4a5bc11a 7/13/2009 4:19:54 PM
atapi.sys fffff880`00ecd000 fffff880`00ed6000 0x00009000 0x4a5bc113 7/13/2009 4:19:47 PM
ataport.SYS fffff880`00d99000 fffff880`00dc3000 0x0002a000 0x4a5bc118 7/13/2009 4:19:52 PM
amdxata.sys fffff880`00dc3000 fffff880`00dce000 0x0000b000 0x4a12f2eb 5/19/2009 10:56:59 AM
fltmgr.sys fffff880`01004000 fffff880`01050000 0x0004c000 0x4a5bc11f 7/13/2009 4:19:59 PM
fileinfo.sys fffff880`01050000 fffff880`01064000 0x00014000 0x4a5bc481 7/13/2009 4:34:25 PM
Ntfs.sys fffff880`01205000 fffff880`013a8000 0x001a3000 0x4a5bc14f 7/13/2009 4:20:47 PM
msrpc.sys fffff880`01064000 fffff880`010c2000 0x0005e000 0x4a5bc17c 7/13/2009 4:21:32 PM
ksecdd.sys fffff880`013a8000 fffff880`013c2000 0x0001a000 0x4a5bc156 7/13/2009 4:20:54 PM
cng.sys fffff880`010c2000 fffff880`01135000 0x00073000 0x4a5bc814 7/13/2009 4:49:40 PM
pcw.sys fffff880`013c2000 fffff880`013d3000 0x00011000 0x4a5bc0ff 7/13/2009 4:19:27 PM
Fs_Rec.sys fffff880`013d3000 fffff880`013dd000 0x0000a000 0x4a5bc111 7/13/2009 4:19:45 PM
ndis.sys fffff880`0141e000 fffff880`01510000 0x000f2000 0x4a5bc184 7/13/2009 4:21:40 PM
NETIO.SYS fffff880`01510000 fffff880`01570000 0x00060000 0x4a5bc18a 7/13/2009 4:21:46 PM
ksecpkg.sys fffff880`01570000 fffff880`0159b000 0x0002b000 0x4b21e0b4 12/10/2009 11:03:32 PM
tcpip.sys fffff880`01601000 fffff880`017fe000 0x001fd000 0x4a5bc26e 7/13/2009 4:25:34 PM
fwpkclnt.sys fffff880`0159b000 fffff880`015e5000 0x0004a000 0x4a5bc164 7/13/2009 4:21:08 PM
vmstorfl.sys fffff880`015e5000 fffff880`015f5000 0x00010000 0x4a5bc67e 7/13/2009 4:42:54 PM
volsnap.sys fffff880`01135000 fffff880`01181000 0x0004c000 0x4a5bc128 7/13/2009 4:20:08 PM
spldr.sys fffff880`015f5000 fffff880`015fd000 0x00008000 0x4a0858bb 5/11/2009 9:56:27 AM
rdyboost.sys fffff880`01181000 fffff880`011bb000 0x0003a000 0x4a5bc48a 7/13/2009 4:34:34 PM
mup.sys fffff880`01400000 fffff880`01412000 0x00012000 0x4a5bc201 7/13/2009 4:23:45 PM
hwpolicy.sys fffff880`01412000 fffff880`0141b000 0x00009000 0x4a5bc0fa 7/13/2009 4:19:22 PM
fvevol.sys fffff880`011bb000 fffff880`011f5000 0x0003a000 0x4abd7db2 9/25/2009 7:34:26 PM
disk.sys fffff880`013dd000 fffff880`013f3000 0x00016000 0x4a5bc11d 7/13/2009 4:19:57 PM
CLASSPNP.SYS fffff880`00dce000 fffff880`00dfe000 0x00030000 0x4a5bc11e 7/13/2009 4:19:58 PM
AtiPcie.sys fffff880`013f3000 fffff880`013fb000 0x00008000 0x4a924e76 8/24/2009 1:25:26 AM
crashdmp.sys fffff880`00c00000 fffff880`00c0e000 0x0000e000 0x4a5bcabd 7/13/2009 5:01:01 PM
dump_dumpata.sys fffff880`00c0e000 fffff880`00c1a000 0x0000c000 0x4a5bc113 7/13/2009 4:19:47 PM
dump_atapi.sys fffff880`011f5000 fffff880`011fe000 0x00009000 0x4a5bc113 7/13/2009 4:19:47 PM
dump_dumpfve.sys fffff880`00c1a000 fffff880`00c2d000 0x00013000 0x4a5bc18f 7/13/2009 4:21:51 PM


The very top line of the lower half of the report(ntoskrnl.exe) was highlight in pink.

 

Sorry, I did not read much asbot the program I just installed and close the web browser for that page.

 

ntoskrnl.exe C:\Windows\system32\ntoskrnl.exe

 

Well the system is stable, its a little discouraging cause it was crashing this morning.
As of now I don't have the add-in graphics card installed, no peripherals are on it except the mouse and key board and my Ethernet cable.
The system is at the point where if left alone it would be stable and I could/can warm boot with out problems but If I cold boot it would have caused a crash (like earlier this day) but its fine now.

Perhaps i should install the second monitor, the add-in graphics card and my other mice and head set( which is every thing I normally have on it) and see if it provokes the issue?

Also I feel it may be hard to test with the clean boot, only because when he issue does occur its more so rare that it will load windows at all, usually it crashes at window OS boot or restarts, it than asks me to run the repair console a few time be for it Finlay loads the OS at which point every thing will be OK its a little more rare that after it load the OS its still unstable but it does some times.

Can I do the clean boot options from safe mode?