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System riddled with spyware, I think (HJT log incl.)

Discussion in 'Malware and Virus Removal Archive' started by Andy Nash, 2005/12/30.

  1. 2005/12/30
    Andy Nash

    Andy Nash Inactive Thread Starter

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    I believe my system is riddled with spyware to the extent that I cannot run a full scan using Adaware or Spybot, the applications start, then hang on me. I can get to a point where I can start to see multiple critical problems, but can finish the scan in order to do anything about them.

    Here's the HJT log. Any help gratefully received!

    Logfile of HijackThis v1.99.1
    Scan saved at 09:01:42, on 30/12/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\ISSVC.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\RunDll32.exe
    C:\WINDOWS\system32\VTTimer.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\wireless mouse\MouseDrv.exe
    C:\Program Files\wireless mouse\PS2USBKbdDrv.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\blueyonder IST\bin\mpbtn.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\pchealth\helpctr\binaries\HelpCtr.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\new install\Spybot - Search & Destroy\SpybotSD.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Andy\My Documents\My Downloads\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.leedsunited.com/news.asp?title=Newsroom&navlid=newsroom
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\NEWINS~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [WireLessMouse ] C:\Program Files\wireless mouse\MouseDrv.exe
    O4 - HKLM\..\Run: [WireLessKeyboard ] C:\Program Files\wireless mouse\PS2USBKbdDrv.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - file://D:\aw_player52\awswaxf.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135588200406
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
     
    Andy Nash,
    #1
  2. 2006/01/02
    TonyT

    TonyT SuperGeek Staff

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    Your log is clean EXCEPT for this:

    C:\WINDOWS\system32\RunDll32.exe
    C:\WINDOWS\system32\rundll32.exe

    Notice the difference in spelling?

    One of these is likely a backdoor trojan that gives a user remote access to your comp. Scan system w/ uptodate virus definitions. You can manually download definitions from av websites and from adaware site too.

    http://securityresponse.symantec.com/avcenter/venc/data/w32.miroot.worm.html
     
    TonyT,
    #2


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  4. 2006/01/02
    WhitPhil

    WhitPhil Inactive

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    Tony:

    Maybe it's the old eyes, but I don't see any difference in spelling.
    There is upper and lower case differences, but both refer to the same file.

    Or ?
     
    WhitPhil,
    #3
  5. 2006/01/03
    TonyT

    TonyT SuperGeek Staff

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    yes, upper & lower cae.
    also, there are 3 instances of rundll32 loaded and running and no other apps in the processes list require rundll32.exe to load them.

    rundll32.exe is a windows file/process which executes DLL's and places their libraries into the memory, so they can be used more efficiently by applications.
     
    TonyT,
    #4
  6. 2006/01/03
    rsinfo

    rsinfo SuperGeek Alumni

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    What's this -

    C:\Program Files\blueyonder IST\bin\mpbtn.exe

    Any ideas ?
     
    rsinfo,
    #5
  7. 2006/01/03
    Welshjim

    Welshjim Inactive

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    rsinfo--
    http://www.google.com/search?source...ls=GGLD,GGLD:2004-31,GGLD:en&q=blueyonder+ist
    Looks unnecessary but should not cause the problems Andy Nash mentions. However seems no harm in getting rid of it.

    Andy Nash--have you tried running AdAware and/or Spybot in SafeMode?
    You might also try MSAntiSpyware Beta.

    http://www.microsoft.com/downloads/...a8bd-dbf62eda9671&displaylang=en&Hash=G4K9BGB
    Or uninstall and then reinstall AdAware and SpybotS&D.
     
    Last edited: 2006/01/03
    Welshjim,
    #6
  8. 2006/01/03
    charlesvar

    charlesvar Inactive Alumni

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    charlesvar,
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  9. 2006/01/03
    WhitPhil

    WhitPhil Inactive

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    Tony: Yes, I understand, but .....

    C:\WINDOWS\system32\RunDll32.exe
    C:\WINDOWS\system32\rundll32.exe

    whether they be upper or lower case, refer to the same file.

    And C:\WINDOWS\system32\RUNDLL32.EXE, which is also active, is the same file.

    You can't have two or more files, in the same folder, with the same "letters and numbers ", and make them unique my changing the case of some of the letters.
     
    WhitPhil,
    #8
  10. 2006/01/03
    TonyT

    TonyT SuperGeek Staff

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    Yes, I agree. However, a malicious app can contain code that makes a call to and invokes rundll32.exe. The author's code, if cleanly written, is usually all uppercase or all lowercase, usually not mixed case letters in a name. What we may actually be seeing in task mngr processes list is the thread from the application code or from somewhere similar. Windows does not have total control of names displayed in the process list, and if it did, it would certainly use a set naming standard such as all the same case letters all of the time.
     
    TonyT,
    #9
  11. 2006/01/03
    WhitPhil

    WhitPhil Inactive

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    Yet, the three apps that are referenced are all running from \System32(and there is only one actual file there).

    Thus, (it would appear), that task shows in (at least) three different ways when viewed in Taskmanager.

    The only conclusion that I can draw is that, since this is the home of RunDll32, either all 3 are the real XP application, or all three are viral and masquerading as the real thing.
     
    WhitPhil,
    #10
  12. 2006/01/03
    TonyT

    TonyT SuperGeek Staff

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    I think you missed my point.
    rundll32.exe is a Windows system file. It's purpose is to execute DLLs and places their libraries into memory. It exists solely for that purpose, so programmers can call upon it to load their own dlls or windows dlls.

    The programmers application contains code that calls upon rundll32.exe. He may have written the function as blahRUNDLL32.EXE or blahrundll32.exe or blahRuNdLL32.exe or even blahRuNdLl32.exe.

    What I am saying is what we see in the process list of task manager may be the programmer's function the way he wrote it. It is not entirely up to ms windows as to the spelling of process names we see in task manager process list.

    What I'm saying is that the irregular spellings (caps-lowercase) may be a clue, and next he should look in System Tools/System Information/Software Environment/Loaded Modules to try and detect a strange dll that may have been loaded by rundll32.exe, likely a spyware or a virus.

    This is the investigative path I would follow.

    It could also be true that the valid rundll32.exe was replaced in that dir by a malicious one.
     
    TonyT,
    #11

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