System randomly rebooting after dual core update

I recently performed an update which enabled dual core processing. Previously, our COE image was only seeing one processor.

Now I have one PC that is rebooting itself w/ a particular error.

The minidump file reads:

Microsoft (R) Windows Debugger Version 6.7.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\QA01_minidump\Mini070907-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.050301-1519
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
Debug session time: Mon Jul 9 14:22:50.054 2007 (GMT-5)
System Uptime: 0 days 0:21:30.425
Loading Kernel Symbols
..................................................................................................................................................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {4, ff, 1, 804dccf5}

Probably caused by : ntkrnlmp.exe ( nt!KiRetireDpcList+34 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000004, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 804dccf5, address which referenced memory

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'rdbss' and 'ialmsbw.sys' overlap

WRITE_ADDRESS: 00000004

CURRENT_IRQL: ff

FAULTING_IP:
nt!KiRetireDpcList+34
804dccf5 896904 mov dword ptr [ecx+4],ebp

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: United DAQ ver

LAST_CONTROL_TRANSFER: from 804dc88d to 804dccf5

STACK_TEXT:
f7b0fff4 804dc88d aa333d44 00000000 00000000 nt!KiRetireDpcList+0x34
f7b0fff8 aa333d44 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2b
WARNING: Frame IP not in any known module. Following frames may be wrong.
804dc88d 00000000 00000009 0081850f bb830000 0xaa333d44


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiRetireDpcList+34
804dccf5 896904 mov dword ptr [ecx+4],ebp

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!KiRetireDpcList+34

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 42250f77

FAILURE_BUCKET_ID: 0xA_W_nt!KiRetireDpcList+34

BUCKET_ID: 0xA_W_nt!KiRetireDpcList+34

Followup: MachineOwner
---------

BIOS has been updated to latest.
PC is Dell OptiPlex GX620 Pentium D

 

Hello ajpow365 and welcome to the Board,

Searching on ntkrnlmp.exe which allows dual core use:


http://support.microsoft.com/kb/812580 Addresses a possible BIOS issue

http://tooh.blogspot.com/2006/01/ntkrnlmpexe-error-code-is-7.html Addresses a possible corruption problem.

 

Maybe something, maybe not. See if you can find out what:

is. A web search was inconclusive for me. You may find out something by seaching your drive.

Matt
Aside: Charles, congrats on the pretty picture in your signature