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System freezing or BSoD while copying files

Discussion in 'Windows XP' started by azinkin, 2008/10/02.

  1. 2008/10/02
    azinkin

    azinkin Inactive Thread Starter

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    Hi,

    I've just freshly installed Windows XP SP2 (this is about the third time...)
    on my brand new system (all bought two weeks ago) and I have a problem: Often when copying folders, Windows just freezes and I can't do anything with it, so I have to restart. Sometimes I hear a beep just before this happens. If it's not the freezing, I get a BSOD 1000000A (debug analysis attached at bottom of message). Sometimes, along with the freezing, short thin vertical stripes appear on the upper side of the screen. What the hell is happening, Windows ?!

    I've been struggling with this problem for almost a week... I work in the
    video editing industry, and I feel this problem very hard. Please help me
    out, if you can.

    My system is made of the following:
    ASUS P5Q-E motherboard (latest BIOS version)
    Intel Core2Quad Q9550 processor
    Corsair 2GB DDR2 Twin2X dual-channel 1066Mhz 5-5-5-15 EPP
    Seagate SATA-II 500GB 32MB cache 7200rpm ST3500320NS (set as IDE Enhanced in
    BIOS)
    Gigabyte nVidia Geforce 8600GT 256MB

    My system drivers installed:
    Intel P45 Chipset, latest driver from the ASUS site
    GPU driver, latest version from the Gygabite site
    Marvell Yukon Ethernet Controller - latest version from the ASUS site

    I have not installed any programs, only a few, essential, ones.

    Things I've done to try to solve the problem:
    Reinstalled Windows
    Ran CHKDSK
    Tested the RAM sticks separately and both (twice), with memtest86+, for 10
    passes or more, no problems found
    Tested the HDD (2 times) with Seatools (Seagate's Diagnostics program) no
    problems found
    Changed the SATA port, changed SATA cables
    Scanned for viruses
    I updated to Service Pack 3 and installed allother updates.

    So.. I am certain that this is not a Hardware issue.

    I managed to debug the minidumps created by these Stop errors and what I noticed was interesting: every time, the last three Arguments, the LAST_CONTROL_TRANSFER, the FAILURE_BUCKET_ID, the STACK_TEXT and other things were the same! The only change is at stack_text, at the addresses that precede the commands. I hope some of you understand these codes better than me... If you want more information, please ask.

    And here are a few relevant lines that are the same for all 1000000A errors I got:
    BugCheck 1000000A, {a39423e8, 2, 1, 80522438}
    DEFAULT_BUCKET_ID: DRIVER_FAULT
    PROCESS_NAME: explorer.exe
    STACK_TEXT:
    b5bb49c0 80522c1e 00000000 e32ad388 81886000 nt!MiRemovePageFromList+0x6e
    b5bb49d8 8051bbfb 00000000 ca270000 00001000 nt!MiRemoveAnyPage+0xc8
    b5bb4ae0 804e39e9 ca270000 025564a0 00000000 nt!MmCopyToCachedPage+0x229
    b5bb4b70 804e17de 8a0d88e8 025564a0 b5bb4ba4 nt!CcMapAndCopy+0x1af
    b5bb4bf4 ba674846 89f7dc18 00070000 00010000 nt!CcFastCopyWrite+0x230
    b5bb4c5c ba6e0a27 89f7dc18 b5bb4cd4 00010000 Ntfs!NtfsCopyWriteA+0x23d
    b5bb4c90 8057d1fd 89f7dc18 b5bb4cd4 00010000 sr!SrFastIoWrite+0x77
    b5bb4d38 8054161c 00000adc 00000000 00000000 nt!NtWriteFile+0x30b
    b5bb4d38 7c90e4f4 00000adc 00000000 00000000 nt!KiFastCallEntry+0xfc
    IMAGE_NAME: memory_corruption
    FAILURE_BUCKET_ID: 0xA_W_nt!MiRemovePageFromList+6e

    I've been on many forums and talked to ASUS and Microsoft support... but they couldn't help me. They kept telling me to do the same things, although I've done them several times (check Ram, run chkdsk, check cables etc.). Maybe because I don't pay for support...

    Anyway, this forum is my last chance! If someone could decipher those minidumps, he'd be god for me! I've been struggling with this problem for almost two weeks... And I can't work at anything at this computer. I normally do video editing, but I can't risk installing Premiere and having the computer crash in the middle of a video processing...

    So thanks for any help from any one,
    George
     
  2. 2008/10/03
    Admin.

    Admin. Administrator Administrator Staff

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    Follow these instructions to post a Dump Data Log.


    Please note:
     

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  4. 2008/10/03
    rsinfo

    rsinfo SuperGeek Alumni

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    Are you overclocking CPU or RAM ?

    Try "Load Default Settings" in Bios setup.
     
  5. 2008/10/04
    azinkin

    azinkin Inactive Thread Starter

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    The cause was an incompatibility between the Intel Q9550 and the BIOS (v901 or later). I solved it by setting CPU Margin Enhancement to "Performance Mode" instead of "Optimised Mode" (default setting).

    Thanks to all the people that wanted to help.
     

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