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Resolved System Error, Category 102, Event ID:1003

Discussion in 'Windows XP' started by cbvisser, 2010/08/31.

  1. 2010/08/31
    cbvisser

    cbvisser Inactive Thread Starter

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    I've had problems with our PC crashing around 4 am every morning for the past five mornings. This is the error message that I receive.

    I've scanned the hard drive for bad sectors and found none.
    I've done two different memory tests on the RAM and found no errors.

    Does anyone have an idea? Help Please. Thanks

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 8/31/2010
    Time: 4:43:34 AM
    User: N/A
    Computer: CCVIEW
    Description:
    Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3 00000000, parameter4 8051b8d6.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 30 1000000
    0020: 61 20 20 50 61 72 61 6d a Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 30 2c 20 000000,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 30 2c 20 38 30 35 31 00, 8051
    0050: 62 38 64 36 b8d6
     
  2. 2010/08/31
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)

    Any scheduled task set for 4 am?

    Set up the computer so that it does not automatically restart on system failure .....

    Control Panel > System > Advanced > Startup and Recovery > Settings ....

    Under System failure uncheck 'Automatically restart' and under Write debugging information select 'Kernel memory dump' from the dropdown list and OK out.

    The computer will now show the BSOD in the event of a System failure giving details of the Stop message and the contents of the memory will be dumped to disk.

    Run the dump data through BlueScreenView and paste the report here .....

     

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  4. 2010/08/31
    cbvisser

    cbvisser Inactive Thread Starter

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    BlueScreenView output data

    Thanks for the welcome PeteC,

    Here's the output data:

    ==================================================
    Dump File : Mini083110-01.dmp
    Crash Time : 8/31/2010 3:26:48 AM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x1000000a
    Parameter 1 : 0x00000000
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0x8051b8d6
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+2aa8
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.5512 (xpsp.080413-2111)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini083110-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================
     
  5. 2010/08/31
    PeteC

    PeteC SuperGeek Staff

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    You didn't answer the question re. specific events around 4 am? Check out Event Viewer - System and Applications for any clues.

    We encourage all members to complete their System Specifications which help us to help you :)

    I would check the memory again, noting ......

    The only satisfactory way of testing RAM is to test the installed RAM in various configurations. If you have a single module swap it around the slots. If you have a pair of modules run each one singly, swapping between slots; then run them in pairs swapping between pairs of slots. If you have 2 sets of matched modules do not get them mixed up.
     
  6. 2010/08/31
    cbvisser

    cbvisser Inactive Thread Starter

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    schedule of events

    At 3:00AM every morning we have our server set up to compact our database and then at 4:00AM we have it set up to clear results older that 3 years (of which there are none).

    When looking at the Event Viewer. I did find this message. It however does not correspond to any of my system crashes.

    Event Type: Error
    Event Source: MSSQL$CCSSQL
    Event Category: (2)
    Event ID: 832
    Date: 8/29/2010
    Time: 3:34:46 PM
    User: N/A
    Computer: CCVIEW
    Description:
    A page that should have been constant has changed (expected checksum: 04a90580, actual checksum: 04a90480, database 5, file 'C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\CCSuiteDB.mdf', page (1:27856)). This usually indicates a memory failure or other hardware or OS corruption.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 40 03 00 00 18 00 00 00 @.......
    0008: 0e 00 00 00 43 00 43 00 ....C.C.
    0010: 56 00 49 00 45 00 57 00 V.I.E.W.
    0018: 5c 00 43 00 43 00 53 00 \.C.C.S.
    0020: 53 00 51 00 4c 00 00 00 S.Q.L...
    0028: 00 00 00 00 ....

    Would this possibly point to a RAM failure?

    Thanks again.
     
  7. 2010/08/31
    cbvisser

    cbvisser Inactive Thread Starter

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    Time Line

    We have a compact and backup database scheduled for 3:00AM and at 4:00AM we have the computer set up to delete records in database older than 3 years (of which there are none yet)

    I will be turning both of these off tonight.

    I also had this error message happen but it didn't correspond with any of our system crashes:
    Event Type: Error
    Event Source: MSSQL$CCSSQL
    Event Category: (2)
    Event ID: 832
    Date: 8/30/2010
    Time: 11:43:51 PM
    User: N/A
    Computer: CCVIEW
    Description:
    A page that should have been constant has changed (expected checksum: 58c88ef8, actual checksum: 5cc88ef8, database 5, file 'C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\CCSuiteDB.mdf', page (1:79024)). This usually indicates a memory failure or other hardware or OS corruption.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 40 03 00 00 18 00 00 00 @.......
    0008: 0e 00 00 00 43 00 43 00 ....C.C.
    0010: 56 00 49 00 45 00 57 00 V.I.E.W.
    0018: 5c 00 43 00 43 00 53 00 \.C.C.S.
    0020: 53 00 51 00 4c 00 00 00 S.Q.L...
    0028: 00 00 00 00 ....

    Would that be RAM related?
     
  8. 2010/08/31
    PeteC

    PeteC SuperGeek Staff

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    It could be, hence my last post.

    The problem may well be hardware related - hal.dll is the Hardware Abstraction Layer
    Which rather begs the question - why setup to delete non-existent files?
    Will be interesting to see what happens :)
     
  9. 2010/09/01
    cbvisser

    cbvisser Inactive Thread Starter

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    System just crashed again. 1:00AM our time and this is the BSOD information:

    ==================================================
    Dump File : Mini090110-01.dmp
    Crash Time : 9/1/2010 1:00:44 AM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 0x00000781
    Parameter 2 : 0xc06a6cf0
    Parameter 3 : 0x00000000
    Parameter 4 : 0xe18da0f0
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+2aa8
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.5512 (xpsp.080413-2111)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini090110-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================
     
  10. 2010/09/01
    PeteC

    PeteC SuperGeek Staff

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    I can't be certain, but I still suspect faulty RAM - see this thread .....

    Stop 0x0000001a MEMORY_MANAGEMENT BSOD

    BTW .....

    We encourage all members to complete their System Specifications which help us to help you :) I've no idea how much RAM you have installed or the SP level of XP, etc ....

    Testing RAM as I suggested can distinguish between a faulty RAM module and a faulty mobo slot.
     
  11. 2010/09/02
    Arie

    Arie Administrator Administrator Staff

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    Everything I see suggest a memory problem.
     
  12. 2010/09/02
    cbvisser

    cbvisser Inactive Thread Starter

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    RAM Replaced

    Late last night (for me), I replaced the RAM and got the first good night's sleep in about a week. We'll give it a couple more days before we jump for joy.

    One last question that may or may not be related. When this all first started to happen, we noticed that we got a system error related to the W32 Time and it corresponded to the system crashing. After the second day the system crashed we turned the whole clock synchronization OFF to see if that was causing our problems. Now that we may have figured out it was a RAM issue should that service be turned back on?

    Thanks for all your help Pete. I learned a lot through this process.
     
  13. 2010/09/02
    PeteC

    PeteC SuperGeek Staff

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    I would certainly turn the service back on - I'm doubtful that was related - you can always turn it off again :)

    Glad to hear that our instincts were apparently correct. When you jump for joy :D .....

    Please mark this thread as 'Resolved', see .....
     

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