System Crashes/restarts Tried everything

Cpu: Intell pentium dual core 2.80 ghz
Motherboard: ASUS P4S800
Ram: 2gig Sticks: #3 (2-512mbs) (1-1gig)
GPU: ASUS Radeon 9550 128mb
PSU: P4-500W power supply
OS: Windows XP pro Service pack 2

Ok The Crashes happen mostly during games such as Warcraft 3 and WoW
its crashes coming up with ACCESS_VIOLATION with like 0x00000E1 and so on
sometimes it comes to a plain blue screen and starts humming

Crash log:


STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0006e8d8 1294e604 00140216 000202af 0006e96c 0x0
0006e8ec 1294e72d 0006e96c 0006e954 00000000 wmp!WTL::CFrameWindowImplBase<ATL::CWindow,ATL::CWinTraits<114229248,262400> >:reTranslateMessage+0x19
0006e908 1294e6e0 0006e96c 0006e96c 0006e950 wmp!CMainFrame:reTranslateMessage+0x22d
0006e91c 1294e69d 0006e96c 12c26214 0006ebb0 wmp!WTL::CMessageLoop:reTranslateMessage+0x25
0006e93c 12c75a8d 12940000 131da858 00000000 wmp!WTL::CMessageLoop::Run+0x5f
0006fecc 129d838e 000206d8 00000001 7c80ada0 wmp!Run+0x40a
0006fef0 01001389 01000000 000206d8 00000001 wmp!StartThePlayer+0xc3
0006ffc0 7c816fd7 0117d010 7c90e1fe 7ffd8000 wmplayer!_PlayerEntry+0x476
0006fff0 00000000 01001926 00000000 00000000 kernel32!BaseProcessStart+0x23


STACK_COMMAND: ~0s; .ecxr ; kb

FAULTING_THREAD: 000009d8

FOLLOWUP_IP:
ntdll!ExecuteHandler+24
7c90378b 5f pop edi

SYMBOL_NAME: ntdll!ExecuteHandler+24

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: ntdll

IMAGE_NAME: ntdll.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 411096b4

FAILURE_BUCKET_ID: ACCESS_VIOLATION_NULL_IP_ntdll!ExecuteHandler+24

BUCKET_ID: ACCESS_VIOLATION_NULL_IP_ntdll!ExecuteHandler+24

Followup: MachineOwner
---------

eax=000202af ebx=00000001 ecx=0006e9c4 edx=7c90eb94 esi=0006e96c edi=0006e9f4
eip=00000000 esp=0006e8dc ebp=0006e8ec iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206
00000000 ?? ???
ChildEBP RetAddr Args to Child
WARNING: Frame IP not in any known module. Following frames may be wrong.
0006e8d8 1294e604 00140216 000202af 0006e96c 0x0
0006e8ec 1294e72d 0006e96c 0006e954 00000000 wmp!WTL::CFrameWindowImplBase<ATL::CWindow,ATL::CWinTraits<114229248,262400> >:reTranslateMessage+0x19 (FPO: [Non-Fpo])
0006e908 1294e6e0 0006e96c 0006e96c 0006e950 wmp!CMainFrame:reTranslateMessage+0x22d (FPO: [Non-Fpo])
0006e91c 1294e69d 0006e96c 12c26214 0006ebb0 wmp!WTL::CMessageLoop:reTranslateMessage+0x25 (FPO: [Non-Fpo])
0006e93c 12c75a8d 12940000 131da858 00000000 wmp!WTL::CMessageLoop::Run+0x5f (FPO: [Non-Fpo])
0006fecc 129d838e 000206d8 00000001 7c80ada0 wmp!Run+0x40a (FPO: [Non-Fpo])
0006fef0 01001389 01000000 000206d8 00000001 wmp!StartThePlayer+0xc3 (FPO: [Non-Fpo])
0006ffc0 7c816fd7 0117d010 7c90e1fe 7ffd8000 wmplayer!_PlayerEntry+0x476 (FPO: [Non-Fpo])
0006fff0 00000000 01001926 00000000 00000000 kernel32!BaseProcessStart+0x23 (FPO: [Non-Fpo])
start end module name
01000000 01013000 wmplayer wmplayer.exe Fri Aug 25 15:28:49 2006 (44EE8A91)
07930000 0796a000 cewmdm cewmdm.dll Fri Aug 25 15:30:12 2006 (44EE8AE4)
0bf10000 0bf47000 MFPLAT MFPLAT.dll Fri Aug 25 15:30:38 2006 (44EE8AFE)
0d7a0000 0d7de000 mpvis mpvis.dll Fri Aug 25 15:31:02 2006 (44EE8B16)
0dfb0000 0dfe9000 mspmsp mspmsp.dll Fri Aug 25 15:31:23 2006 (44EE8B2B)
0e510000 0e562000 mswmdm mswmdm.dll Fri Aug 25 15:31:34 2006 (44EE8B36)
11c70000 11ca9000 wmasf wmasf.dll Fri Aug 25 15:30:27 2006 (44EE8AF3)
11d10000 11d1d000 wmdmps wmdmps.dll Fri Aug 25 15:30:30 2006 (44EE8AF6)
12940000 1339f000 wmp wmp.dll Fri Aug 25 15:30:56 2006 (44EE8B10)
134b0000 134fc000 wmpeffects wmpeffects.dll Fri Aug 25 15:31:01 2006 (44EE8B15)
13720000 13f15000 wmploc wmploc.dll Fri Aug 25 15:31:04 2006 (44EE8B18)
13fe0000 14049000 wmpnssci wmpnssci.dll Fri Aug 25 15:31:06 2006 (44EE8B1A)
14060000 14084000 wmpps wmpps.dll Fri Aug 25 15:31:07 2006 (44EE8B1B)
15140000 1539a000 wmvcore wmvcore.dll Fri Aug 25 15:31:22 2006 (44EE8B2A)
20000000 202c5000 xpsp2res xpsp2res.dll Wed Aug 04 17:56:41 2004 (411096B9)
4d4f0000 4d548000 winhttp winhttp.dll Wed Aug 04 17:57:07 2004 (411096D3)
4ec50000 4edf3000 GdiPlus GdiPlus.dll Wed Aug 04 17:55:55 2004 (4110968B)
58390000 5841a000 l3codeca l3codeca.acm Wed Aug 04 17:56:10 2004 (4110969A)
58d40000 58d47000 wship6 wship6.dll Wed Aug 04 17:57:46 2004 (411096FA)
59a60000 59b01000 dbghelp dbghelp.dll Wed Aug 04 17:56:10 2004 (4110969A)
5ad70000 5ada8000 uxtheme uxtheme.dll Wed Aug 04 17:56:43 2004 (411096BB)
5b0a0000 5b0a7000 umdmxfrm umdmxfrm.dll Sat Aug 18 15:35:53 2001 (3B7DFEB9)
5b860000 5b8b4000 netapi32 netapi32.dll Sat Jul 15 01:31:39 2006 (44B7B8DB)
5cd70000 5cd77000 serwvdrv serwvdrv.dll Sat Aug 18 15:35:55 2001 (3B7DFEBB)
61da0000 61db0000 mcicda mcicda.dll Sat Aug 18 15:35:06 2001 (3B7DFE8A)
62bf0000 62c21000 upnphost upnphost.dll Wed Aug 04 17:56:34 2004 (411096B2)
662b0000 66308000 hnetcfg hnetcfg.dll Wed Aug 04 17:56:16 2004 (411096A0)
69450000 69466000 faultrep faultrep.dll Wed Aug 04 17:56:05 2004 (41109695)
6bd00000 6bd0d000 Syncor11 Syncor11.dll Thu Nov 07 11:00:36 2002 (3DC9AD24)
71a50000 71a8f000 mswsock mswsock.dll Wed Aug 04 17:59:20 2004 (41109758)
71a90000 71a98000 wshtcpip wshtcpip.dll Wed Aug 04 17:57:49 2004 (411096FD)
71aa0000 71aa8000 ws2help ws2help.dll Wed Aug 04 17:57:39 2004 (411096F3)
71ab0000 71ac7000 ws2_32 ws2_32.dll Wed Aug 04 17:57:38 2004 (411096F2)
71ad0000 71ad9000 wsock32 wsock32.dll Wed Aug 04 17:57:51 2004 (411096FF)
71bf0000 71c03000 samlib samlib.dll Wed Aug 04 17:56:29 2004 (411096AD)
722b0000 722b5000 sensapi sensapi.dll Wed Aug 04 17:56:28 2004 (411096AC)
72d10000 72d18000 msacm32 msacm32.drv Sat Aug 18 15:33:30 2001 (3B7DFE2A)
72d20000 72d29000 wdmaud wdmaud.drv Wed Aug 04 17:56:54 2004 (411096C6)
736b0000 736b7000 msdmo msdmo.dll Wed Aug 04 17:57:53 2004 (41109701)
73ee0000 73ee4000 ksuser ksuser.dll Wed Aug 04 17:56:29 2004 (411096AD)
73f10000 73f6c000 dsound dsound.dll Wed Aug 04 17:57:08 2004 (411096D4)
74810000 7497c000 quartz quartz.dll Tue Aug 30 13:54:26 2005 (4313D872)
74f00000 74f0c000 ssdpapi ssdpapi.dll Wed Aug 04 17:59:16 2004 (41109754)
75a70000 75a91000 msvfw32 msvfw32.dll Wed Aug 04 17:59:15 2004 (41109753)
75c50000 75cc1000 jscript jscript.dll Thu May 18 15:58:56 2006 (446C0D20)
75cf0000 75d81000 mlang mlang.dll Wed Aug 04 17:56:29 2004 (411096AD)
75e90000 75f40000 sxs sxs.dll Wed Aug 04 16:14:57 2004 (41107EE1)
75f40000 75f51000 devenum devenum.dll Wed Aug 04 17:56:22 2004 (411096A6)
76360000 76370000 winsta winsta.dll Wed Aug 04 17:56:40 2004 (411096B8)
76380000 76385000 msimg32 msimg32.dll Wed Aug 04 17:58:31 2004 (41109727)
76980000 76988000 linkinfo linkinfo.dll Thu Sep 01 11:41:53 2005 (43165C61)
76990000 769b5000 ntshrui ntshrui.dll Wed Aug 04 17:57:09 2004 (411096D5)
769c0000 76a73000 userenv userenv.dll Wed Aug 04 17:56:41 2004 (411096B9)
76b20000 76b31000 atl atl.dll Wed Aug 04 17:56:55 2004 (411096C7)
76b40000 76b6d000 winmm winmm.dll Wed Aug 04 17:57:10 2004 (411096D6)
76c30000 76c5e000 wintrust wintrust.dll Wed Aug 04 17:56:41 2004 (411096B9)
76c90000 76cb8000 imagehlp imagehlp.dll Wed Aug 04 17:56:25 2004 (411096A9)
76d60000 76d79000 iphlpapi iphlpapi.dll Fri May 19 22:59:41 2006 (446DC13D)
76e80000 76e8e000 rtutils rtutils.dll Wed Aug 04 17:56:36 2004 (411096B4)
76e90000 76ea2000 rasman rasman.dll Wed Aug 04 17:56:29 2004 (411096AD)
76eb0000 76edf000 tapi32 tapi32.dll Wed Aug 04 17:56:38 2004 (411096B6)
76ee0000 76f1c000 rasapi32 rasapi32.dll Wed Aug 04 17:56:25 2004 (411096A9)
76f20000 76f47000 dnsapi dnsapi.dll Tue Jun 27 03:37:10 2006 (44A01B46)
76f50000 76f58000 wtsapi32 wtsapi32.dll Wed Aug 04 17:57:55 2004 (41109703)
76f60000 76f8c000 wldap32 wldap32.dll Wed Aug 04 17:56:43 2004 (411096BB)
76fc0000 76fc6000 rasadhlp rasadhlp.dll Tue Jun 27 03:37:10 2006 (44A01B46)
76fd0000 7704f000 clbcatq clbcatq.dll Tue Jul 26 14:39:44 2005 (42E5BE90)
77050000 77115000 comres comres.dll Wed Aug 04 17:56:36 2004 (411096B4)
77120000 771ac000 oleaut32 oleaut32.dll Wed Aug 04 17:57:39 2004 (411096F3)
771b0000 77259000 wininet wininet.dll Fri Jun 23 21:25:30 2006 (449BCFAA)
77260000 77300000 urlmon urlmon.dll Wed Jul 26 06:42:23 2006 (44C6822F)
773d0000 774d2000 comctl32 comctl32.dll Wed Aug 04 17:55:56 2004 (4110968C)
774e0000 7761d000 ole32 ole32.dll Tue Jul 26 14:39:47 2005 (42E5BE93)
77690000 776b1000 ntmarta ntmarta.dll Wed Aug 04 17:57:02 2004 (411096CE)
776c0000 776d1000 authz authz.dll Thu Mar 03 05:09:29 2005 (42260159)
77920000 77a13000 setupapi setupapi.dll Wed Aug 04 17:56:32 2004 (411096B0)
77a80000 77b14000 crypt32 crypt32.dll Wed Aug 04 17:56:01 2004 (41109691)
77b20000 77b32000 msasn1 msasn1.dll Wed Aug 04 17:57:23 2004 (411096E3)
77b40000 77b62000 apphelp apphelp.dll Wed Aug 04 17:56:36 2004 (411096B4)
77bd0000 77bd7000 midimap midimap.dll Wed Aug 04 17:56:25 2004 (411096A9)
77be0000 77bf5000 msacm32_77be0000 msacm32.dll Wed Aug 04 17:57:03 2004 (411096CF)
77c00000 77c08000 version version.dll Wed Aug 04 17:56:39 2004 (411096B7)
77c10000 77c68000 msvcrt msvcrt.dll Wed Aug 04 17:59:14 2004 (41109752)
77c70000 77c93000 msv1_0 msv1_0.dll Wed Aug 04 17:59:11 2004 (4110974F)
77d40000 77dd0000 user32 user32.dll Thu Mar 03 05:09:29 2005 (42260159)
77dd0000 77e6b000 advapi32 advapi32.dll Wed Aug 04 17:56:23 2004 (411096A7)
77e70000 77f01000 rpcrt4 rpcrt4.dll Wed Aug 04 17:56:30 2004 (411096AE)
77f10000 77f57000 gdi32 gdi32.dll Thu Dec 29 13:54:35 2005 (43B34FEB)
77f60000 77fd6000 shlwapi shlwapi.dll Fri Jun 23 21:25:30 2006 (449BCFAA)
77fe0000 77ff1000 secur32 secur32.dll Wed Aug 04 17:56:49 2004 (411096C1)
7c800000 7c8f4000 kernel32 kernel32.dll Wed Jul 05 20:55:00 2006 (44AB9A84)
7c900000 7c9b0000 ntdll ntdll.dll Wed Aug 04 17:56:36 2004 (411096B4)
7c9c0000 7d1d5000 shell32 shell32.dll Thu Jul 13 23:33:24 2006 (44B64BA4)

I cant remeber when it worked fine but the new hardware/software was a 80gig harddrive the 1gig ram (got in july) the power suppply Recent software
not sure just ventrillo games and updates

I have tried everything such as Driver updates anti virus scans but nothing semms to work could you please help me Thank you.

 

Hope this helps sorry for being so long.

 

Hi and welcome to the BBS,

Does it (almost) always refer to ACCESS_VIOLATION? We can analyse that crash report, but it may not help much if other reports are (much) different.

I did some checking at the MS Knowledgebase. I noted that Ntdll.dll has some issuses with audio players and some hotfixes have been issued for similar, but not the same, problem. Looking at your report, it looks like it occurred running Windows Media Player (wmp).

I found this:
http://support.microsoft.com/kb/286470/en-us

This may only tell us what is happening, not why.

Trying to read that into your report, along with the hotfix issues, I might think the problem is being caused by having an audio player (several audio players?) running and if you run your games there is a conflict (access violation) about "taking control" of the audio system.

I suggest you look at stopping/closing any audio/media players before running your game. Check that they are not running in the background (Task Manager). If they run at startup use the Tools -> Options menu to stop them and just run them from All Programs.

I might be way off track, but then again, maybe not. It was interesting research and I would suggest that anyone interested in Debugging have a look at that MS information.

Matt