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Resolved Sunplus mass storage usb

Discussion in 'PC Hardware' started by coolwaters, 2010/08/24.

  1. 2010/08/24
    coolwaters

    coolwaters Inactive Thread Starter

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    Hi my son got a usb mp3 player that plugs directly into the usb and it wouldn't show any drive so I put in the disc that it came with and it installed some sort of drivers and started working but ever since that my external hdd has lost the plot its now not accessible and comes up as a Sunplus USB2SATA bridge USB Device and before that it was listed as a drive. Now when you click on it it says there is no media in th drive could it be some sort of usb corruption with the drivers?
     
    coolwaters,
    #1
  2. 2010/08/24
    Arie

    Arie Administrator Administrator Staff

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    Connect the external HD to a USB port at the back of your PC, not the front.
     
    Arie,
    #2


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  4. 2010/08/24
    coolwaters

    coolwaters Inactive Thread Starter

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    Its in the rear usb m8 where it has always worked. I get this...

    http://i37.tinypic.com/2r3wl90.gif
     
    coolwaters,
    #3
  5. 2010/08/24
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #4
  6. 2010/08/24
    coolwaters

    coolwaters Inactive Thread Starter

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    coolwaters,
    #5
  7. 2010/08/25
    Arie

    Arie Administrator Administrator Staff

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    Try it in another PC, but it sounds like the drive has died.
     
    Arie,
    #6
  8. 2010/08/25
    hawk22

    hawk22 Geek Member

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    Arie, I have an WD 160 GIG external that will not show up on my #1 PC the computer just will not recognize it in Explorer nor in Disk Management, yet it works just fine in any other PC.
    I am not sure about this, whether it will work or not, but I am going to give it a different drive Letter, I am thinking that some other device has taken the drive letter on that PC.
    coolwaters is saying that this occurred after inserting a USB MP3.
    Worth a try?????
    hawk22
     
    hawk22,
    #7
  9. 2010/08/26
    Arie

    Arie Administrator Administrator Staff

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    Yea, that's why I suggested to try it in another PC.

    If it would work there I'd consider removing the USB root hub & reinstalling USB support on the affected PC.
     
    Arie,
    #8
  10. 2010/09/02
    coolwaters

    coolwaters Inactive Thread Starter

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    Its the enclosure that has the problem I plugged the drive into the mobo and it works fine :)
     
    coolwaters,
    #9
  11. 2010/09/02
    PeteC

    PeteC SuperGeek Staff

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    Well that's a relief :) Simple job to get another enclosure, but get a decent one!
     
    PeteC,
    #10

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