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Strange formatting on PCWorld.com

Discussion in 'General Internet' started by Welshjim, 2006/08/04.

  1. 2006/08/04
    Welshjim

    Welshjim Inactive Thread Starter

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    PCWorld changed the design of their webpages last weekend. I do not know if this is part of the problem, described below, or not.
    Attached is an image of what a PCWorld.com page now looks like on my PC. I know this is not what it should look like and I know others see the new design OK.
    Some of the typewritten words are links and are active. Some should be active but are not. These usually involve javascript.
    I have made sure that Javascript is allowed to run. PCWorld.com is in my Trusted Sites so ActiveX can run. Cookies are not blocked. I have run SFC /SCANNOW. I have emptied my TIF.
    (Lots more detail available if desired. PCWorld's webmaster cannot help. He said company policy does not permit opening of image attachments.)
    Can anyone diagnose the problem by just looking at image?
     
    Last edited: 2006/08/05
  2. 2006/08/04
    BOBBO

    BOBBO Geek Member

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    Welshjim: Using your link to PCWorld.com, their home page appears normally for me. The URL appearing in the address bar of your attachment, though, shows you've reached their "contactus" page. When I went there, this appeared:


    Does any of that point to an explanation?
     

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  4. 2006/08/05
    Bmoore1129

    Bmoore1129 Geek Member

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    Jim

    I looked at this url with IE and Firefox. They both look the same and are definitely different than your picture.
     
  5. 2006/08/05
    Welshjim

    Welshjim Inactive Thread Starter

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    Thanks.
    Yes, I know many people can see the pcworld.com pages correctly, but I cannot. (When I go to http://www.pcworld.com/resource/contactus.html, I can still see the page, but it looks as shown in the picture.)
    One perhaps interesting thing is that http://forums.pcworld.com/forums/ has the same top part as shown, but the Forums themselves (at the bottom) look quite normal. And the page http://www.find.pcworld.com/
    opens as a completely normal page.
    I have tried various combinations of View|Encoding, but none help.
    I am hoping someone experienced in coding can define the problem by looking at the image shown.
     
    Last edited: 2006/08/05
  6. 2006/08/05
    Bmoore1129

    Bmoore1129 Geek Member

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    I can make the page look like the one you get -almost-.

    In FireFox, under the view menu there is a selection called "Page Style ". Expanding that gives a choice of "No Style" and "Basic Page Style ". The default is the latter. Changing to No Style renders the page almost like your attachment.

    When I open it in IE, I get no such choice from the view menu. If there is a place in IE where you might choose "page Style" maybe you could solve the problem. I haven't been able to find it yet.

    BTW, how do other pages render? Is it only PCWorld?
     
  7. 2006/08/05
    Welshjim

    Welshjim Inactive Thread Starter

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    Bmoore1129--Thanks for continuing to try to help.
    Yes, it is only pcworld.com sites, and as mentioned in my last post parts of some pcworld.com sites display normally.

    In IE Tools|Internet Options|General tab|Accessibility button gives some control over font and color, but this does not seem the answer here. (All those boxes are unchecked at present.)
    Also IE View|Encoding gives some choices. Western European (ISO) seems to be the automatic choice. Playing with other choices does not help.
     
    Last edited: 2006/08/05
  8. 2006/08/05
    Bmoore1129

    Bmoore1129 Geek Member

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    The only other thing I can think of right now is in the TIF Settings there is a spot at the top about refreshing web pages. Mine has always been set on automatic but who knows?

    I'm out of here for the day. It's baseball time and the coffee's waiting....Manana
     
  9. 2006/08/05
    Welshjim

    Welshjim Inactive Thread Starter

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    FWIW, I can see most of the problem pcworld.com pages in the proper format by using anonymization.net. But some of the links still do not work. For example, while I can see the whole forums.pcworld.com/forums/ page correctly using anonymization.net (I can only see the Forums section properly using IE directly) I still cannot post a New Topic since the "Sign In" button is not active. It is a javascript.
    I have enabled all scripting options in IE Tools|Internet Options|Security tab|Custom Level. In addition pcworld.com is in my Trusted Sites.
    Does this provide any further clues?
    No difference using Opera.
    BMoore1129--
    I am not sure what you mean by that. If I click Refresh, or Control+Refresh when I am at a pcworld.com page there is no change in what I see. Still as in the image I have posted.
     
    Last edited: 2006/08/05
  10. 2006/08/06
    Arie

    Arie Administrator Administrator Staff

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    Clear your TIF. Then clear them some more (i.e. manually). If you are still having problems, it could be that your ISP is using a browser cache & they have some corrupted pages in their cache. I had that problem once a few years ago.

    What do you see when you access their site through their IP: http://65.220.224.30/
     
    Arie,
    #9
  11. 2006/08/06
    TonyT

    TonyT SuperGeek Staff

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    common reasons a Web page layout fails: (in no particular order of seniority)

    - javascripts (incorrectly coded or browser sec settings misconfigured)
    - flash (pcworld uses heavy flash content)
    - corrupted cach (delete ALL temp internet files)
    - corrupted cookies (delete ALL cookies)
    - proxy (Internet Options>Connections Tab>Lan Settings>uncheck "use proxy ")
    - missing CSS files (css controls page layout & formatting, clear cache manually via Explorer while browser closed))
    - security software misconfigured (NIS, ZA, firewalls)
    - popup blockers misconfigured or buggy (some block necessary javascript because some menu .JS files may be named xyx_popup.js)
    - isp forces all users via a proxy server (use site's ip address)
    - misconfigured browser settings
    - antivirus software prevents full cache cleaning because cache files marked as "in use" by av pgm)
    - Web page code faulty (least likely w/ today's "smart" browsers)
    - some page content sourced from other domains that may be restricted by browser or sec software

    other solutions:
    disable sec software, content filters, popup blockers, etc.
    clear ALL temp files including cookies
    reset browser to defaults, close browser, restart browser & reconfig settings
    force isp to NOT use a proxy
     
  12. 2006/08/06
    Welshjim

    Welshjim Inactive Thread Starter

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    SOLVED
    It is a problem between the latest mvps.org HOSTS file and the need to access s.pcworld.com to see PCWorld's new design.
    The new PCWorld design needs access to http://s.pcworld.com/style/main.css, but the latest mvps.org HOSTS file
    http://www.mvps.org/winhelp2002/hosts.htm
    blocks access to s.pcworld.com.
    Thanks for all the help.
    TonyT came close with his reference to CSS files.

    P.S. I told both PCWorld and mvps.org
     
  13. 2006/08/07
    Arie

    Arie Administrator Administrator Staff

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    Amother good example why using such a file is a BAD idea :mad:
     
  14. 2006/08/07
    Welshjim

    Welshjim Inactive Thread Starter

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    TonyT--I also should have thanked you for the list of possible reasons for webpage failure.
    One thing that seems the reverse of what you suggested is that, before I learned of the s.pcworld block fix, I was able to see the pages in the proper formatting by using anonymization.net. The links were not all functioning, but the "look" was correct.
    Isn't using anonymization using a proxy?
     

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