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Resolved Stop: c000021a {Fatal System Error}

Discussion in 'Windows XP' started by dougcvd, 2009/12/09.

  1. 2009/12/09
    dougcvd

    dougcvd Well-Known Member Thread Starter

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    :confused:

    When trying to boot my Windows XP Pro machine, I get the following error:

    "Stop: c000021a {Fatal System Error} The Windows Subsystem system process terminated unexpectedly with a status of 0xc0000005 (0x7c9101b3 0x0069f36c). The system has been shut down. "

    If I boot the machine into "Safe Mode" it functions normally (considering the fact the it is in Safe Mode).

    :confused:
     
    dougcvd,
    #1
  2. 2009/12/09
    sp3851

    sp3851 Well-Known Member

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    Have you tried Last Known Good Configuration?
     
    sp3851,
    #2


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  4. 2009/12/09
    dougcvd

    dougcvd Well-Known Member Thread Starter

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    Yes I have, same issue
     
    dougcvd,
    #3
  5. 2009/12/10
    Arie

    Arie Administrator Administrator Staff

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    Which suggests it could be a driver or Malware issue.

    First thing I'd try is a Windows XP Repair install, hopefully you have your XP installation disk.

    Boot from the WinXP CD (you may have to change a setting in your BIOS that allows you to boot from the CD). Do not choose the option to repair an XP installation using Recovery Console when prompted, choose the option to To set up Windows XP now press ENTER.

    After more files have been copied, you'll get another selection screen where you should select the current XP installation, & the option To Repair the selected Windows XP installation, press R.
     
    Arie,
    #4
  6. 2009/12/10
    dougcvd

    dougcvd Well-Known Member Thread Starter

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    Thank you for your assistance. No repair CD :(

    However, I was able to fix the issue by simply downloading SP3 again and installing it.
     
    dougcvd,
    #5

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