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Windows Vista STOP: 0x00000024 problem when booting vista

Discussion in 'Legacy Windows' started by nicolito, 2007/12/17.

  1. 2007/12/17
    nicolito

    nicolito Inactive Thread Starter

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    I am running a dual boot system with vista/ubuntu7.04 that until recently worked fine. But all of a sudden I lost acces to my vista partition while using ubuntu. When I later rebooted and tried to boot vista I just got an endless loop of reboots. The last file to load before rebooting is the crcdisk.sys. Manually preventing reboots I got this Blue Screen message:

    A problem has been detected and windows has been shutdown to prevent damage to your computer.

    If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

    Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any update drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

    Technical information:

    *** STOP: 0x00000024 (0x00190445,0x860A2150,0xc0000102,0x00000000)


    I tried chkdsk. It finds no errors and corrects nothing. My ubuntu instalation complains that the ntfs-logfile is unclean.
    I can mount it as readonly in ubuntu though. I can that way access all the files, but I cannot change anything in them from there.
    The MBR and partition tables are ok according to testdisk.
    I've tried bootrec /scanos from the vista disks the factory sent me (vista was preinstalled), but it doesn't find any windows os on the hard drive. I've tried activating the partiotion using supergrubdisk, but I still recieve the same error message?

    Is there anyone that know something about this particular scenario? I am not very experienced so I might ask some dumb cuestion. But I rather be safe then sorry.

    I can reinstall Vista, but I'd rather not since it reformats the whole harddisk to its original state. All files are still there and no search tool I have used can find any hardware problem either, so I believe this could be solved somehow.

    Any help greatly appreciated.
     
  2. 2007/12/18
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Troubleshooting Stop error messages

    Scroll down to:

    Stop: 0x00000024
    A "Stop: 0x00000024" error message occurs when Windows Vista encounters an unrecoverable error when it tries to access an NTFS partition or a volume on the hard disk. Typically, you receive a "Stop: 0x00000024" error message during Windows Vista Setup when one or more of the following conditions are true:
     

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  4. 2007/12/18
    nicolito

    nicolito Inactive Thread Starter

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    thankyou Steve for answering.

    I allready did every search that occured to me in the knowledge base and it returned nothing on my specific problem. The troubleshooting page I also read. It is about problems while seting up vista if I understood it right. I verified the partitiontables using testdisk and chkdsk, and they are ok.

    testdisk gives me warning I do not understand though. This is what it reports:

    This is what testdisk tells me

    Disk /dev/sda - 250 GB / 232 GiB - CHS 30401 255 63
    Current partition structure:
    Partition Start End Size in sectors
    Warning: Incorrect number of heads/cylinder 240 (NTFS) != 255 (HD):confused:
    1 * HPFS - NTFS 0 1 1 16099 108 25 258637201 [HP]
    2 P HPFS - NTFS 29738 90 1 30400 239 63 10644480 [Recovery]
    3 P Linux 16100 0 1 29360 254 63 213037965
    4 E extended 29361 0 1 29737 254 63 6056505
    5 L Linux Swap 29361 1 1 29737 254 63 6056442


    Can this be the cause? If so: How do I fix it?

    Well, I hope this can lead someone on to the solution.

    thanx :eek:
     
  5. 2007/12/18
    sparrow

    sparrow Inactive

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    You are multibooting. Testdisk thinks you have a non-standard or erroneous partition. If linux made it windows has a problem (seen it before), and you may as well repartition this one partition with the windows CD (just delete and remake it).
    Computer specs might be helpful, but probably won't matter.
     
    Last edited: 2007/12/18
  6. 2007/12/19
    nicolito

    nicolito Inactive Thread Starter

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    not sure how

    Thankyou mr. sparrow for your response

    OK.

    I'd like to follow your advice. But I think the recovery dvds that the factory sent me will wipe out the entire hard disk and reset it to factory settings (at least thtats what they did the last time I used them). Since I do like my ubuntu install I would rather not have that. Do you have any other idea on how to solve this?
     
  7. 2007/12/19
    sparrow

    sparrow Inactive

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    You can use any windows retail installation disk or even a win98 startup floppy,by running fdisk, or the same on a bootable CD, to delete rhe partition and then remake it in the same, now unallocated, space. After that the installation should use the new partition if you tell it to. This shouldn't effect linux at all. If this doesn't work, (the disk is too large for DOS) or the disks you recieve don't do this, try leaving the space unallocated and let them partition it.
     
    Last edited: 2007/12/19
  8. 2007/12/19
    mattman

    mattman Inactive Alumni

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    Hi,

    From what you are saying, the "recovery DVDs" are an image of the whole drive, they will overwrite any partition information.

    To keep them separate I would look at using a second HDD for Ubuntu.

    Alternative:
    Install Vista, use the tools in Disk Management to "shrink" the Vista partition
    . Use Vista to partition the unallocated space, but then use Ubuntu to format that partition when it is being installed. Only my theory/guess :), Ubuntu may want to remake the partition when it is installed(?). I have not had Ubuntu for while.

    I would be cautious not to use Ubuntu tools on the Vista partition and visa-versa.

    Matt
     
  9. 2007/12/20
    nicolito

    nicolito Inactive Thread Starter

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    I did just that when I first installed Ubuntu. I understood that vista dont use cylinder-boundaries like Linux, nor nt-xp etc. I havent maipulated the vista partition at all from inside ubuntu.

    I've read about people having problem booting vista after having cut the power supply to the computer while it was in hibernation mode. Could my problem be due to this? I did unplug it for a month when I was on vacation. Since then I havent been able to use vista :( And what does the unclean ntfslogfile message mean that ubuntu gives me when I try to mount it in ubuntu? Does this file exist? Could I fix it if so? Or is it just a standard error message by the writer of ntfs3g?

    I think the discs are just images of the hdd as you said, so I'm afraid I wouldn't be able to install vista again on a smaller partition. I'd rather have ubuntu on my first hdd because I only have portable hddrives besides the first one, and I almost exclusively use ubuntu since it works much faster and easier than vista.

    Well. I think that I might just give up soon and do a total reset of the hard drive with my sweet vista dvds. Just feels very unsatisfying not being able to fix something that seems so tiny. :mad:

    Thankyou both for your input anyway. If you have some more ideas, please do share
     
  10. 2007/12/20
    sparrow

    sparrow Inactive

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    I install linux last and it then coexists with both XP Pro x64 and Vista HP 64 bit with no complaints from any of the three.
     
  11. 2007/12/20
    mattman

    mattman Inactive Alumni

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    You don't seem to have many options. Help information for Vista talks about "Startup Repair ", but if you use recovery disks you need to use the information from the computer manufacturer.

    See if this helps with the logfile:
    http://sourceforge.net/mailarchive/...2.mail.mud.yahoo.com&forum_name=ntfs-3g-devel
    Make sure you have the latest version.

    Something that may help in the future is to check the disk utilities. Look for an MBR backup, restore, update. If they are not supplied with the computer, get the disk utilities from the HDD manufacturer. I have not used the latest versions which may be required to work with Vista. If this happens again, restoring the MBR may overcome it. After you install both OS's, make the backup of the MBR. Most antivirus programs should have this type of facility as well.

    Sorry I can't help you much on the linux side of it, but what sparrow was saying is what I have experienced in the past as well.

    Matt
     
  12. 2007/12/21
    nicolito

    nicolito Inactive Thread Starter

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    I did the install the same way as sparrow, partitioning the disk using the vista built-in partitioner. I then installed linux, putting grub in the first sector of the hdd. I had no trouble whatsoever until I came back from my vacations, unable to access the vista disk nor boot into it. WindoWs starts booting but hangs after crcdisk.sys (if my memory dont fail me). Then it gives me the BSOD :eek:

    Therefore I don't believe there is an MBR problem. I experienced one when installing XP after Vista (it's easy to be lazy when your ignorant :eek:). That caused me some headache, but was completely different from this situation. Thats when I found out that my Vistarestore dvds wipes the HD clean...

    Well. I mounted the vista drive as read-only within linux. It works fine. I've backed up both Linux and Vista. I think I will just use the Vista-restore function once more :(

    I am not locking forward to it, but I am atarting to think it is the easiest way out of this mess...

    Thankyou anyway :)
     
  13. 2007/12/21
    mattman

    mattman Inactive Alumni

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    Last edited: 2007/12/21

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