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Windows Vista Startup Repair loop that won't go away

Discussion in 'Legacy Windows' started by thea, 2011/11/26.

  1. 2011/11/26
    thea

    thea Inactive Thread Starter

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    Hello everyone,
    I have an HP Touchsmart tx2 running vista 64. I had tried to fix a problem with the keyboard not being activated after rotating the screen back into keyboard mode. I had read online to unplug the computer and hold the power button on for 30 seconds then re-plug it. I did this, and the Startup repair screen appeared trying to fix whatever problem there was.

    It has gone into the command prompt window saying the following:
    BFSVC: BfspCopyFile<C:Windows\boot\PCAT\nl-NL\bootmgr.exe.mui,\\?\GLOBALROOT\Device\HarddiskVolume1\Boot\nl-NL\Bootmgr.exe.mui> failed! <Attempt ... of 60> Last Error 0x45d
    It attempts 60 times, then asks me to finish. When the computer is started, it goes through the same thing again.

    I have tried booting in safe mode by holding F8, but get repetitive beep, and blank black screen.

    I have no backup disks or anything like that.

    I'm very limited in my understanding of windows...could anybody help...PLEASE!!! this is my work computer...

    Thanks for your time.
     
    thea,
    #1
  2. 2011/11/26
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    "ERROR_IO_DEVICE 1117 (0x45D) - The request could not be performed because of an I/O device error. "

    I'd run HD diags first. If you get an error there as well, the hard drive is failing and needs to be replaced.

    To run the diags, download and burn the Ultimate Boot CD to CD. It has all the hard drive manufacturer's diagnostic utilities, (plus much more). Simply boot your computer from this CD and select the utility you want to run.

    If you aren't sure who made the hard drive in your computer, use Seagate's Seatools as it will work with most any make of drive.

    You may find the following instructions helpful for burning the UBCD .iso file to disc:
    How can I write (burn) ISO files to CD or DVD?
     
    Last edited: 2011/11/27

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  4. 2011/11/26
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    You don't hold the F8 key. You keep tapping it every second till it boots and asks you what you want to do.
     

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