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Srvr 2012R2 and Remote Desktop Services - PRINTING ISSUES

Discussion in 'Windows Server System' started by Steve R Jones, 2017/01/23.

  1. 2017/01/23
    Steve R Jones

    Steve R Jones SuperGeek Staff Thread Starter

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    It's me again:confused:

    Inshort, from what I've discovered is that by default, Easy Print is enabled on 2012r2.

    When you disable Easy Print via gpedit , you can add drivers for a printer the good old fashion way. Technically, when Easy Print is enabled, the Advanced tab within the printer properties is Grayed out.

    ISSUE: I can't figure out a way to do both. When I first got this machine, my old faithfull HP 2035 wouldn't print. After I disabled Easy Print...it would print.. Few days later when attempting to add one of my customers I had the opposite problem. They couldn't print unless Easy Print was enabled.

    I still have another customer to add to this machine and heaven only knows which setting will work for them. Course, I don't really need to print, but I'm a good test subject.
     
  2. 2017/01/24
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #2

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  4. 2017/01/24
    Steve R Jones

    Steve R Jones SuperGeek Staff Thread Starter

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    Thanks... I've seen that. When I disable Easy Print I can print but one customer can't... We still had a couple of different drivers to try for their five Ricoh printers that maybe might work.

    An interesting twist I discovered late yesterday - with Easy Print enabled - I am able to print when logged in from my Win VISTA computer.... Go Figure.

    I've seen mention of being able to add a "per user" function to Group Policies which I'm still looking into. Unfortunately I think it's really just adding the same as the Local User function.
     
  5. 2017/01/24
    Arie

    Arie Administrator Administrator Staff

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    The customer is using Remote Desktop right? You may want to check out which version they are using.
     
    Arie,
    #4

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