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SP1 Setup

Discussion in 'Windows XP' started by Sand Crab, 2002/09/09.

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  1. 2002/09/09
    Sand Crab

    Sand Crab Inactive Thread Starter

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    During setup, after SP1 download, Message appeared:

    "Setup could not verify the integrity of the file Update.inf.
    Make sure Cryptographic service is running on this computer ".

    OK! What is Cryptographic service? How do I find it, detect if
    it is running, turn it on if not running.? :confused:

    Computer is HP pavilion XT983.
     
    Sand Crab,
    #1
  2. 2002/09/09
    Newt

    Newt Inactive

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    Newt,
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  4. 2002/09/09
    Sand Crab

    Sand Crab Inactive Thread Starter

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    Good Info. I found Cyptographic Services, program was running. I selected restart. Intalled XP SP1 same results as before. Some how the integrity of Update.inf is not correct.:confused:
     
    Sand Crab,
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  5. 2002/09/12
    Abraxas

    Abraxas Inactive

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    I have no "update.inf" on my computer (SP1 already installed). Does the path indicate where it should be?
    It is possible that the download went awry and that the xpsp1 file is corrupt.
     
    Abraxas,
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  6. 2002/09/12
    Abraxas

    Abraxas Inactive

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    Another person with the same problem was trying to install the update from Windows Update. If you downloaded the entire thing instead, it's properties should show it to be 140,440,152 bytes.
    Many people have reported getting different sizes when downloading more than once. Check to see you have the full file size above.
     
    Abraxas,
    #5
  7. 2002/09/12
    Zephyr

    Zephyr Inactive

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    SmithC004

    I have five copies of my system, one each week, and none of the contain an update.inf file. That covers before and after sp1 install.

    I suspect, as Abraxas has said, the download was flawed and the update.inf file is part of that download.
     
    Zephyr,
    #6
  8. 2002/09/13
    Sand Crab

    Sand Crab Inactive Thread Starter

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    Posted message as New, now placed it where it should be:
    Got rid of uninstalled updare (XP SP1).
    Tried to to update SP1 (1.9mb) from Microsoft. Same results.
    Next tried Windows BBS SP1 (133mb). Update failed.
    Both times Update failed "Setup could not veritfy the integrity of
    the file Update.Inf ".
    Emailed support-hp.com, reply was "the issue you are having
    requires editing the Registy" call tech support for assistance with walk thru steps.
    Will call tonight or tomorrow.
     
    Sand Crab,
    #7
  9. 2002/09/13
    Zephyr

    Zephyr Inactive

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    That's good news! I have gotten very good support from HP on this box of mine.

    Good luck.
     
    Zephyr,
    #8
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