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slow boot after tech help

Discussion in 'Windows XP' started by wildtch, 2007/03/18.

  1. 2007/03/18
    wildtch

    wildtch Inactive Thread Starter

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    slow to boot after tech "help "

    Hello,

    I'm having WiFi conncection problems with Earthlink, and among the things the "techs" have had me try are several commands in the 'run' menu, one of which I remember had "reset..reset "...

    I'm not sure which command caused the problem, but I boot up VERY slow now. The blue "welcome" screen is on for a long time, then my desktop picture is on for a long time before the icons finally appear.

    Can anyone help with this?

    thank you
     
  2. 2007/03/18
    mailman Lifetime Subscription

    mailman Geek Member

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    Hi, wildtch. Welcome to Windows BBS! :)

    Event Viewer might shed some light on your issue. If you paste details about any errors it displays, then someone might be able to help.

    Instructions About How to Access and Use "Event Viewer ":

    • Click Start.
    • Right-click My Computer.
    • Select "Manage" to open the "Computer Management" window.
      (Event Viewer will be displayed under the "System Tools" directory item.)
    • Expand "Event Viewer" and then select "Application ", "Security ", and "System" to view the logs.
    • Look for "error" events that occurred around the time your problem occurred. These events will be displayed as icons with either a white X on red background or a black exclamation point on yellow background. In the security section of Event Viewer, events of possible concern are ones that display a padlock icon instead of a key icon.
    • Double-click on an individual event to open the "Event Properties" window which shows details about the event.
      • You can use the up/down arrow buttons in the "Event Properties" window to move your focus to other events in the list.
      • Use the button below the up/down arrows to copy the details for an event to your clipboard for pasting elsewhere.
      • Click on the "http://go.microsoft.com/fwlink/events.asp" link in the "Event Properties" window to view more information from Microsoft about the event.
     

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  4. 2007/03/18
    wildtch

    wildtch Inactive Thread Starter

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    Hello,

    And thank you mailman for your "event viewer" suggestion. Here are some error messages which took place about the time I was being "helped" by an Earthlink tech:

    Event Type: Warning
    Event Source: Userenv
    Event Category: None
    Event ID: 1517
    Date: 3/15/2007
    Time: 10:40:34 PM
    User: NT AUTHORITY\SYSTEM
    Computer:
    Description:
    Windows saved user registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

    This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Warning
    Event Source: Dhcp
    Event Category: None
    Event ID: 1003
    Date: 3/15/2007
    Time: 7:06:41 PM
    User: N/A
    Computer:
    Description:
    Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001111E595FB. The following error occurred:
    The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: c7 04 00 00 Ç...

    Any help very much appreicated!

    bob
     
  5. 2007/03/18
    mailman Lifetime Subscription

    mailman Geek Member

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    Hi, Bob.

    I expect a moderator will merge this thread with your other thread on this topic so we don't get confused. :) Please use a "Post Reply" button in this thread instead of the "New Thread" button on the main forum page. The "Post Reply" buttons are located near the top-left and bottom-left of this forum thread window.

    I don't quite know what to make of your Event log errors. The timestamps are also from a few days ago and quite far apart:

    I suggest shutting down the computer, waiting several minutes, and then booting while noting the time you boot your computer. Then look in Event Viewer again for errors that occurred during the start-up.

    If that doesn't yield any useful information, I suppose another course of action is to see what processes are set to run at start-up and experiment with disabling certain ones to see if your boot time improves. However, I will defer specific suggestions in this regard to someone with more expertise than me as I have to get to bed and I will be away from the computer for a couple days. (I would have to do some searching in this forum to find a safe, reasonable course of action to try without disabling necessary processes at start-up.)

    Perhaps someone with more expertise will quickly recognize what you should do to proceed further with your investigation.

    Good luck!
     
  6. 2007/03/19
    Arie

    Arie Administrator Administrator Staff

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    Done :)
     
    Arie,
    #5
  7. 2007/03/19
    sultan_emerr

    sultan_emerr Banned

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    Hi, Bob.

    I expect a moderator will quickly recognize what you should do to proceed further with your investigation.

    Good luck!
     
  8. 2007/03/22
    mailman Lifetime Subscription

    mailman Geek Member

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    Thanks for merging the thread, Arie.

    wildtch, I'm sorry I took so long to get back to your issue. :eek:

    One of our Windows BBS Staff, charlesvar, provides a list of searchable databases about necessary vs unnecessary startups, services, and such.

    Another searchable resource you may want to use is Pacman's StartupList. Here's a link to information about Pacman's StartupList, including a KEY:

    Pacman's StartupList KEY

    Once you decide to disable certain processes (startups or perhaps services), please remember to keep track of what you stop/disable.

    • A handy utility for disabling/re-enabling startups is Mike Lin's Startup Control Panel. It's a small (59kB) download. With Mike Lin's utility, you can easily disable/enable any startup displayed. I'd suggest disabling "safely disable-able" :) startups, one at a time and rebooting each time, until you find the culprit.
    • If you reboot after disabling a startup and the problem does not go away. Then re-enable that startup and disable a different one. Continue this "disable>reboot>re-enable>disable another" procedure until the startup time improves significantly.
    • If you can recall startups that you might have installed about the time your problem occurred, then I suggest investigating those startups first.

    I suppose it's possible two startups conflict with each other and interfere with your computer startup speed. My described method might help you locate at least one of them in that case.

    If you find the likely culprit, then disable or uninstall that program if you feel confident doing so and you have the installation program to re-install if you wish.

    If you want information from us about certain startups, services, etc. before proceeding, please feel free to ask.

    For example, some filenames in Pacman's StartupList are related to malware and they are duplicates of filenames associated with legitimate software. Therefore, it may be confusing which file you have. If you want clarification, we will do our best to help.

    >>>>>>>>>> Please keep us posted. <<<<<<<<<<<<

    SIDE NOTE: Mike Lin's Startup Control Panel window on my screen has to have its edges dragged to make the window larger. There is no handy standard "Maximize" icon in the upper-right corner of the window like there are in other programs. (That is a program feature suggestion I might make. However, that might increase the file size undesirably.)

    Click on the thumbnail below to view another tip regarding Mike Lin's Startup Control Panel.
     
    Last edited: 2007/03/22

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