Site givethe error Won't accept cookies

A frienrd of mine [ a PC Repair person } is working on a machine {win98 , IE5]that when going to EBay and trying to sign in says " won't accept cookies "..
It is set up to accept cookies {followed all the setps listed on ebay also] , tried deleteing old cookies and resiging in { sign in info works on another PC, and had worked on this one before} ..
EBay appears to work..
Any Ideas out there ?

Thank You......purplemtn.....

 

Mr

FYI
Installed NS 6 every thing works , the customer is happy with NS 6 , but for my own infomation I still would like to know [what now appears to be a IE problem] how to fix it if it happens again..
purplemtn

 

Hiya

If he was using IE, he could have tried a few things. One is a repair:

Control Panel | AddRemove. Doubleclick Microsoft Internet Explorer. Choose Repair, apply and restart.

After that, its just a matter of pinpointing. Maybe looking for the SAM file.

Regards

eddie

 

Mr

eddie5659

Thanks for the ideas , I forgot about Repiar myself , will try that next time..

What is SAM file ?
purplemtn

 

Hiya

Start>Find>Files, key in Hosts and press enter. If you see a file named just Hosts with no extension, right click on it and rename it Hosts.old
you may find a Hosts.sam file but that won't be related to your problem. You're only interested in renaming any file just called Hosts with no file extension on the end. Make sure that you have closed all instances of Internet Explorer.

Also, check for how many versions of wsock32.dll is on the system. Duplicates can cause problems.

Regards

eddie

 

eddie5659

Thanks .

I had read a post about Host files a while back , anf even looked them up on my PC [forget why now] , but didn't even think about them{seems it's getting to where I know more and more about less and less untill I know almost evrything about nothing} , I'll pass this information on to my friend..

FYI what ever ver. of IE that was on the machine did not have a repaire , I was told IE5 , he tried to check for that ..

purplemtn

 

Hi, purplemtn!

Go here: www.mvps.org/inetexplorer/answers.htm and have a look at the topic "I get an error saying my browser is not set to accept cookies, but it is! ".

 

Hi Kevin

Iteresting site [ bookmarked it] and as usual from you another great source of information and or a answer for a problem. Will pass it on..

thank for your help..

purplemtn

 

Hiya

as for the repair not working, if it was IE6 I'd understand. But IE5 should have it. Have a look at this:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177

and at the bottom

Regards

eddie

 

eddie5659

Thanks for the ideas , will look into the MSKB site and try the other command ..
I really appreciate you hard work on this problem..

purplemtn