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shutdown taking about three minutes

Discussion in 'Windows 7' started by apeters, 2010/02/03.

  1. 2010/02/03
    apeters

    apeters Inactive Thread Starter

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    This problem started happening about two weeks ago, the shutdown OR restart process of my computer takes about three minutes to complete. I have looked into Windows forums, webpages, all...I have done the clean boot as they suggested, I have looked into the event viewer as suggested, and nothing seems to be working for me. I have also looked into registry values, but the ones people suggest changing do not seem to exist, at least on Windows 7. Here is just one of the event viewer logs I recently got for the shutdown :

    + System

    - Provider

    [ Name] Microsoft-Windows-Diagnostics-Performance

    - EventData

    ShutdownTsVersion 1
    ShutdownStartTime 2010-02-03T17:12:30.920853700Z
    ShutdownEndTime 2010-02-03T17:14:03.077520200Z
    ShutdownTime 92156
    ShutdownUserSessionTime 3512
    ShutdownUserPolicyTime 74
    ShutdownUserProfilesTime 625
    ShutdownSystemSessionsTime 5293
    ShutdownPreShutdownNotificationsTime 323
    ShutdownServicesTime 4682
    ShutdownKernelTime 83350
    ShutdownRootCauseStepImprovementBits 0
    ShutdownRootCauseGradualImprovementBits 0
    ShutdownRootCauseStepDegradationBits 0
    ShutdownRootCauseGradualDegradationBits 0
    ShutdownIsDegradation false
    ShutdownTimeChange 0

    There seems to be no process involved in this problem. They are always Event ID 200. I also receive critical errors on Event Viewer when I boot up the computer, they are always Event ID 100:

    EventData

    BootTsVersion 2
    BootStartTime 2010-02-03T17:16:14.765200500Z
    BootEndTime 2010-02-03T17:18:34.209486400Z
    SystemBootInstance 143
    UserBootInstance 142
    BootTime 74445
    MainPathBootTime 45845
    BootKernelInitTime 29
    BootDriverInitTime 1407
    BootDevicesInitTime 5587
    BootPrefetchInitTime 75938
    BootPrefetchBytes 401002496
    BootAutoChkTime 0
    BootSmssInitTime 15239
    BootCriticalServicesInitTime 1149
    BootUserProfileProcessingTime 1738
    BootMachineProfileProcessingTime 175
    BootExplorerInitTime 18514
    BootNumStartupApps 1
    BootPostBootTime 28600
    BootIsRebootAfterInstall false
    BootRootCauseStepImprovementBits 0
    BootRootCauseGradualImprovementBits 0
    BootRootCauseStepDegradationBits 64
    BootRootCauseGradualDegradationBits 64
    BootIsDegradation false
    BootIsStepDegradation false
    BootIsGradualDegradation false
    BootImprovementDelta 0
    BootDegradationDelta 0
    BootIsRootCauseIdentified true
    OSLoaderDuration 3054
    BootPNPInitStartTimeMS 29
    BootPNPInitDuration 5615
    OtherKernelInitDuration 2441
    SystemPNPInitStartTimeMS 7891
    SystemPNPInitDuration 1380
    SessionInitStartTimeMS 9437
    Session0InitDuration 6454
    Session1InitDuration 1211
    SessionInitOtherDuration 7574
    WinLogonStartTimeMS 24677
    OtherLogonInitActivityDuration 740
    UserLogonWaitDuration 4332

    This is the thread someone else that had the same problem posted, it was never resolved by Microsoft:
    http://social.answers.microsoft.com...e/thread/fb35a679-c9b8-4a97-95c4-39c60e218130

    The booting up process is not really an issue...I do not know why there is a critical error on event viewer, but oh well. The shutdown/restart is really the issue, and I am just out of ideas here :( If anybody has any ideas/suggestions to fix this problem, I would really appreciate it!!!!! Thank you so much.
     
    Last edited: 2010/02/03
  2. 2010/02/03
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Welcome to WindowsBBS;)

    The shutdown issue could be caused by an appliaction you have running...And or an application you were using right before you shutdown..

    If you boot up the pc....let it sit for five minutes AND not touching it....Then shut down - does it still take a long time?
     

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  4. 2010/02/03
    BobbyScot

    BobbyScot Geek Member

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    Perhaps checking the number of applications that Windows 7 start at each boot up and unticking the applications that are not required could probably
    speed up the boot up time.
     
  5. 2010/02/03
    apeters

    apeters Inactive Thread Starter

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    Steve, thanks for the warm welcome! I tried what you said and I timed the shutdown process, it took 3 minutes and 8 seconds so yes it still took a long time :mad: ugh....any other suggestions? Bobby, thanks for the suggestion but I have done that already, doesnt seem to make any difference.

    Here is the event log through event viewer for the last shutdown process( shutting down pc after no activity for 5 minutes) :

    EventData

    ShutdownTsVersion 1
    ShutdownStartTime 2010-02-03T21:00:06.631794300Z
    ShutdownEndTime 2010-02-03T21:01:35.888999200Z
    ShutdownTime 89257
    ShutdownUserSessionTime 3174
    ShutdownUserPolicyTime 0
    ShutdownUserProfilesTime 446
    ShutdownSystemSessionsTime 2971
    ShutdownPreShutdownNotificationsTime 338
    ShutdownServicesTime 2378
    ShutdownKernelTime 83110
    ShutdownRootCauseStepImprovementBits 0
    ShutdownRootCauseGradualImprovementBits 2
    ShutdownRootCauseStepDegradationBits 0
    ShutdownRootCauseGradualDegradationBits 0
    ShutdownIsDegradation false
    ShutdownTimeChange 0
     
  6. 2010/02/03
    kimsland

    kimsland Inactive

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    Does this also happen when using Windows Safe Mode?
    If not, then it does sound like a driver (including Antivirus or personal firewall) is causing the issue

    What startups are happening with your Windows?
    Which Antivirus do you use?

    Another thought is that you may have a task going on at shutdown, like remove all temp files or scan Windows or something. There are many programs that can create these tasks for you, but you would have originally needed to set it up. Does any come to mind that you have installed?

    I'm leaning towards Antivirus though, uninstalling; running the removal tool (I can supply on request), and then testing
     
  7. 2010/02/03
    apeters

    apeters Inactive Thread Starter

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    I went here : http://www.w7forums.com/turning-off-computer-t3916.html and read about someone elses problem with shutting down. I did what they suggested, going to the registry and changing ClearPageFileAtShutdown value to 0. I also did this : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\
    Highlight the value WaitToKillServiceTimeout
    Change this value to 1000.

    Both seemed to have cured the problem!!! But I have another question, will these changes have any detrimental effects to my pc?? I read that changing the value of ClearPageFileAtShutdown may have an effect to the security of my pc, does anybody have any opinions on this?? Thank you so much!!
     
  8. 2010/02/03
    kimsland

    kimsland Inactive

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    By default "ClearPageFileAtShutdown" is already at "0 "
    Basically MS have preferred all things like PageFile; Temp Files; Logs etc. Just keep on building up.

    So asking in relation to Security, well you have the default setting now, of which Windows is installed with.

    Many users do clear the PageFile at shutdown, this is to clear out a large file (of which gets automatically created nice and fresh again on Restart) so as to remove information on what Windows has been doing since you logged on. Mind you, no one can normally read the PageFile anyway (and who would like to cipher through a gig or up to possibly even 4 gig of data? The only one I know would be forensics, and if the law are going through your computer, then you are likely already in trouble :D

    In saying that, I do recommend that you run free CCleaner regularly.
    This is because the build up of temp files can actually slow your computer down. CCleaner (by default) will not clear out your PageFile, as this process can be very lengthy, and generally not even required.

    There are a number of resource articles on PageFile and how to set up properly. I will say that after years and years of looking into this one area, I have finally concluded (since some time ago now) that Windows should automatically adjust the PageFile to the right size. Which is default again by the way.
    Many Users will mention to change your PageFile to a set Minimum and Maximum size, of which I don't feel is required, unless you are running 512 Meg of Ram or close to.
    Basically the PageFile should be left alone to sort itself out. Of which it does optimally
     
  9. 2010/02/04
    PeteC

    PeteC SuperGeek Staff

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    IMHO there are conditions under which a fixed size pagefile is appropriate, specifically when using Photoshop which creates it's own pagefile or Scratch Disk on the same drive as the OS, unless configured otherwise.

    On a single drive one partition system a fixed Windows Pagefile prevents it from becoming fragmented and interfering with the Photoshop Scratch Disk.

    If the Photoshop Scratch Disk can be assigned to another partition - on the same or another hard drive, then I would concur with the use of a System managed Pagefile on C:\, although I still like the idea of a non-fragmented pagefile :)
     
  10. 2010/02/04
    BobbyScot

    BobbyScot Geek Member

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    My advice and only as advice, if you install and use CCleaner, be most carefull and only delete files if that you are absolutely sure are no longer in use by the said program or used by other current programs, failure can cause trouble, as I found out the hard way.
    CCleaner registry check is very good, only if your are absolutely sure in what you are erasing.
     

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