Seagate hard drive

Hello,

I have a Seagate hard drive that suddenly became unrecognizable. The computer (BIOS) and Seatools don't see it anymore. At power up it's spinning and tries to read data (normal internal noises) and that's all - then it is spinning only. I already installed another HDD on my computer so is not the motherboard.
After checking on net I saw this hard drive model has a firmware bug, but it was too late for me to upgrade it.
I need to know if the problem is only from the controller board and if it is safe to replace it with an identical one (model and firmware version), because I have to recover around 10Gb of important data.

Thank you for any advice,
Eugene

The HDD info:

Seagate Barracuda 7200.11, 750Gbytes

ST3750330AS
S/N: 9QK1CEPB
P/N: 9BX156-303
Firmware: SD15
Date code: 09073
Site code: KRATSG

 

Hello and welcome to the forum.

Sorry to be the bearer of bad news but here goes.

Seagate 7200.11 drives with that particular firmware regularly brick themselves.

We have had lots of problems with these drives at work.

Here is a link to an article you might want to read:

http://www.theinquirer.net/inquirer/news/1050374/seagate-barracudas-7200-11-failing

Unfortunately on most new drives you can't swap controller boards over as they are paired and it simply wont work.

Your best bet if the data is that important is send it into a data recovery company.


Tom

 

Hello Tom,
Thank you for the quick reply. I saw similar articles regarding this issue. My question doesn't have response in any of these posts: does the hdd board replacement solve the issue or not?
Eugene

 

I don't know I tried swapping the boards over in a 1TB drive and it made no difference I still had the same issue.

When I spoke to the data recovery company we use they told me the disk and board are paired so it won't work.

When you send to Seagate for RMA your data won't be preserved.

I am not an expert on hard disks by any means. I am sorry I can't help you further.

Tom