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SBS 2003 SP1 random reboots [DUMP DATA]

Discussion in 'Windows Server System' started by colmac, 2006/07/10.

  1. 2006/07/10
    colmac

    colmac Inactive Thread Starter

    Joined:
    2006/07/10
    Messages:
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    Hi guys & girls,

    I recently installed a new SBS 2003 server and have had a long string of BSOD's and reboots. Sometimes with the same error code but most times it's a different one. I am a novice a debugging but from what I have learnt on thei forum I have managed to open the crash dump and get an idea of what the problem is.

    The latest crash dump (shown below) come up with 'The I/O device reported an I/O error'. Would it be fair to say that my SCSI controller, backplane or cable could be at fault? I did notice a couple an errors for the mraid35x.sys (SCSI raid driver) driver and have since re-installed it and still no sucess. Am I heading in the right direction? I does say there was a memory corruption also.

    Any help would be much appreciated.
    Thanks

    Loading Dump File [D:\WINDOWS\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available

    Symbol search path is: d:\windows\symbols
    Executable search path is: d:\temp
    Windows Server 2003 Kernel Version 3790 (Service Pack 1) MP (4 procs) Free x86 compatible
    Product: LanManNt, suite: SmallBusiness TerminalServer SmallBusinessRestricted SingleUserTS
    Built by: 3790.srv03_sp1_rtm.050324-1447
    Kernel base = 0x80800000 PsLoadedModuleList = 0x808a6ea8
    Debug session time: Tue Jul 4 16:15:57.457 2006 (GMT+10)
    System Uptime: 2 days 3:08:33.812
    Loading Kernel Symbols
    ....................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ..
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 77, {c0000185, c0000185, 0, 7ebb000}

    Probably caused by : memory_corruption ( nt!MiMakeOutswappedPageResident+5c1 )

    Followup: MachineOwner
    ---------

    3: kd> !analyze -v;r;kv;lmtn;.logclose;
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    KERNEL_STACK_INPAGE_ERROR (77)
    The requested page of kernel data could not be read in. Caused by
    bad block in paging file or disk controller error.
    In the case when the first arguments is 0 or 1, the stack signature
    in the kernel stack was not found. Again, bad hardware.
    An I/O status of c000009c (STATUS_DEVICE_DATA_ERROR) or
    C000016AL (STATUS_DISK_OPERATION_FAILED) normally indicates
    the data could not be read from the disk due to a bad
    block. Upon reboot autocheck will run and attempt to map out the bad
    sector. If the status is C0000185 (STATUS_IO_DEVICE_ERROR) and the paging
    file is on a SCSI disk device, then the cabling and termination should be
    checked. See the knowledge base article on SCSI termination.
    Arguments:
    Arg1: c0000185, status code
    Arg2: c0000185, i/o status code
    Arg3: 00000000, page file number
    Arg4: 07ebb000, offset into page file

    Debugging Details:
    ------------------


    ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

    DISK_HARDWARE_ERROR: There was error with disk hardware

    BUGCHECK_STR: 0x77_c0000185

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 8084a89b to 80827451

    STACK_TEXT:
    f7922cbc 8084a89b 00000077 c0000185 c0000185 nt!KeBugCheckEx+0x1b
    f7922d34 8084b73f c05bba08 00020ce4 00000001 nt!MiMakeOutswappedPageResident+0x5c1
    f7922d68 8084b7d5 89478db0 f7922d78 b7742000 nt!MiInPageSingleKernelStack+0x14b
    f7922d8c 8088724e 89478db0 00000000 8a0c01a8 nt!MmInPageKernelStack+0x39
    f7922da4 8088785e 89478e10 80948bb2 00000000 nt!KiInSwapKernelStacks+0x16
    f7922dac 80948bb2 00000000 00000000 00000000 nt!KeSwapProcessOrStack+0x7c
    f7922ddc 8088d4d2 808877e2 00000000 00000000 nt!PspSystemThreadStartup+0x2e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!MiMakeOutswappedPageResident+5c1
    8084a89b cc int 3

    FAULTING_SOURCE_CODE:


    SYMBOL_STACK_INDEX: 1

    FOLLOWUP_NAME: MachineOwner

    SYMBOL_NAME: nt!MiMakeOutswappedPageResident+5c1

    MODULE_NAME: nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 42435b14

    IMAGE_NAME: memory_corruption

    FAILURE_BUCKET_ID: 0x77_c0000185_VRF_nt!MiMakeOutswappedPageResident+5c1

    BUCKET_ID: 0x77_c0000185_VRF_nt!MiMakeOutswappedPageResident+5c1

    Followup: MachineOwner
    ---------

    eax=f773f13c ebx=c0000185 ecx=00000000 edx=c0000185 esi=f773f120 edi=817968f0
    eip=80827451 esp=f7922ca4 ebp=f7922cbc iopl=0 nv up ei ng nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
    nt!KeBugCheckEx+0x1b:
    80827451 5d pop ebp
    ChildEBP RetAddr Args to Child
    f7922cbc 8084a89b 00000077 c0000185 c0000185 nt!KeBugCheckEx+0x1b (FPO: [Non-Fpo])
    f7922d34 8084b73f c05bba08 00020ce4 00000001 nt!MiMakeOutswappedPageResident+0x5c1 (FPO: [Non-Fpo])
    f7922d68 8084b7d5 89478db0 f7922d78 b7742000 nt!MiInPageSingleKernelStack+0x14b (FPO: [Non-Fpo])
    f7922d8c 8088724e 89478db0 00000000 8a0c01a8 nt!MmInPageKernelStack+0x39 (FPO: [Non-Fpo])
    f7922da4 8088785e 89478e10 80948bb2 00000000 nt!KiInSwapKernelStacks+0x16 (FPO: [Non-Fpo])
    f7922dac 80948bb2 00000000 00000000 00000000 nt!KeSwapProcessOrStack+0x7c (FPO: [1,0,0])
    f7922ddc 8088d4d2 808877e2 00000000 00000000 nt!PspSystemThreadStartup+0x2e (FPO: [Non-Fpo])
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
    start end module name
    80800000 80a53000 nt ntkrpamp.exe Fri Mar 25 10:28:04 2005 (42435B14)
    80a53000 80a7f000 hal halmacpi.dll Fri Mar 25 10:28:37 2005 (42435B35)
    b6e14000 b6e41000 RDPWD RDPWD.SYS Thu Jun 16 01:33:14 2005 (42B04A3A)
    b7a1a000 b7a25000 TDTCP TDTCP.SYS Fri Mar 25 10:27:15 2005 (42435AE3)
    b7e1a000 b7e6a000 HTTP HTTP.sys Fri Mar 25 10:40:36 2005 (42435E04)
    b7faa000 b8008000 srv srv.sys Wed May 04 12:44:01 2005 (427836F1)
    b8008000 b803c000 mrxdav mrxdav.sys Fri Mar 25 10:30:11 2005 (42435B93)
    b80c6000 b80f5d80 exifs exifs.sys Fri Apr 02 17:08:21 2004 (406D1165)
    b80f6000 b8133000 TmXPFlt TmXPFlt.sys Wed Nov 09 22:34:28 2005 (4371ECD4)
    b8133000 b822b2c0 VSApiNt VSApiNt.sys Wed Nov 09 22:07:08 2005 (4371E66C)
    b849c000 b84a6000 Dxapi Dxapi.sys Tue Mar 25 17:06:01 2003 (3E7FFFD9)
    b85ec000 b8601000 Cdfs Cdfs.SYS Fri Mar 25 10:40:55 2005 (42435E17)
    b9394000 b939e000 dump_diskdump dump_diskdump.sys Fri Mar 25 10:28:56 2005 (42435B48)
    b9414000 b9425000 Fips Fips.SYS Fri Mar 25 10:40:33 2005 (42435E01)
    b9425000 b949b000 mrxsmb mrxsmb.sys Fri Mar 25 10:41:13 2005 (42435E29)
    b949b000 b94cb000 rdbss rdbss.sys Fri Mar 25 10:40:49 2005 (42435E11)
    b94cb000 b94f5000 afd afd.sys unavailable (FFFFFFFE)
    b94f5000 b9526000 netbt netbt.sys Fri Mar 25 10:40:31 2005 (42435DFF)
    b9526000 b9587000 tcpip tcpip.sys Fri Jan 13 12:12:43 2006 (43C70C9B)
    b9587000 b95a0000 ipsec ipsec.sys Fri Mar 25 10:40:49 2005 (42435E11)
    b95f0000 b95fd000 netbios netbios.sys Fri Mar 25 10:33:21 2005 (42435C51)
    b9610000 b961c000 dump_mraid35x dump_mraid35x.sys Wed Aug 04 06:32:30 2004 (410FF65E)
    b9650000 b965d000 wanarp wanarp.sys Fri Mar 25 10:34:07 2005 (42435C7F)
    b96f0000 b96fd000 Npfs Npfs.SYS Fri Mar 25 10:30:04 2005 (42435B8C)
    b9700000 b970c000 vga vga.sys Fri Mar 25 10:29:54 2005 (42435B82)
    b9720000 b972b000 Msfs Msfs.SYS unavailable (FFFFFFFE)
    b99e4000 b99f2000 msgpc msgpc.sys Fri Mar 25 10:33:31 2005 (42435C5B)
    b9b8c000 b9ba0000 usbhub usbhub.sys Fri Mar 25 10:30:46 2005 (42435BB6)
    b9c20000 b9c2d000 Modem Modem.SYS Tue Mar 25 17:14:40 2003 (3E8001E0)
    b9fa7000 b9fb5000 NDProxy NDProxy.SYS Fri Mar 25 10:34:13 2005 (42435C85)
    ba067000 ba0a7000 update update.sys Fri Mar 25 10:40:27 2005 (42435DFB)
    ba0a7000 ba0de000 rdpdr rdpdr.sys Fri Mar 25 10:30:20 2005 (42435B9C)
    ba0de000 ba0f1000 raspptp raspptp.sys Fri Mar 25 10:40:43 2005 (42435E0B)
    ba0f1000 ba10b000 ndiswan ndiswan.sys Fri Mar 25 10:40:46 2005 (42435E0E)
    ba10b000 ba120000 rasl2tp rasl2tp.sys Fri Mar 25 10:40:29 2005 (42435DFD)
    ba120000 ba148000 ks ks.sys Fri Mar 25 10:41:03 2005 (42435E1F)
    ba148000 ba15c000 redbook redbook.sys Fri Mar 25 10:28:46 2005 (42435B3E)
    ba15c000 ba171000 cdrom cdrom.sys Fri Mar 25 10:28:57 2005 (42435B49)
    ba171000 ba186000 serial serial.sys Fri Mar 25 10:28:29 2005 (42435B2D)
    ba186000 ba199000 i8042prt i8042prt.sys Fri Mar 25 10:41:05 2005 (42435E21)
    ba199000 ba1b4000 VIDEOPRT VIDEOPRT.SYS Fri Mar 25 10:29:53 2005 (42435B81)
    ba1b4000 ba207d80 ati2mpad ati2mpad.sys Fri Jul 19 11:13:20 2002 (3D3767B0)
    ba208000 ba233000 e1000325 e1000325.sys Tue Nov 23 04:38:39 2004 (41A2322F)
    ba233000 ba25d000 USBPORT USBPORT.SYS Fri Mar 25 10:30:43 2005 (42435BB3)
    ba2ae000 ba2b6000 mnmdd mnmdd.SYS Tue Mar 25 17:07:53 2003 (3E800049)
    ba43e000 ba446000 audstub audstub.sys Tue Mar 25 17:09:12 2003 (3E800098)
    ba446000 ba44ca00 usbehci usbehci.sys Fri Mar 25 10:30:43 2005 (42435BB3)
    bae56000 bae65000 raspppoe raspppoe.sys Fri Mar 25 10:34:16 2005 (42435C88)
    bae86000 bae95000 termdd termdd.sys Fri Mar 25 10:27:15 2005 (42435AE3)
    baebe000 baec8000 kbdclass kbdclass.sys Tue Mar 25 17:03:10 2003 (3E7FFF2E)
    baefe000 baf08000 serenum serenum.sys Fri Mar 25 10:28:27 2005 (42435B2B)
    baf1e000 baf29000 ptilink ptilink.sys Fri Mar 25 10:28:25 2005 (42435B29)
    baf2e000 baf37000 mssmbios mssmbios.sys Fri Mar 25 10:34:14 2005 (42435C86)
    baf3e000 baf49000 TDI TDI.SYS Fri Mar 25 10:35:34 2005 (42435CD6)
    bf800000 bf9d0000 win32k win32k.sys Thu Oct 06 10:37:08 2005 (434471B4)
    bf9d0000 bf9e6000 dxg dxg.sys Fri Mar 25 10:27:25 2005 (42435AED)
    bf9e6000 bfa3c680 ati2drad ati2drad.dll Fri Mar 25 12:30:34 2005 (424377CA)
    bff60000 bff7e000 RDPDD RDPDD.dll Fri Mar 25 12:30:48 2005 (424377D8)
    f7206000 f7225000 Mup Mup.sys Fri Mar 25 10:40:49 2005 (42435E11)
    f7225000 f724c000 KSecDD KSecDD.sys Fri Mar 25 10:28:53 2005 (42435B45)
    f724c000 f7271000 fltMgr fltMgr.sys Fri Mar 25 10:30:25 2005 (42435BA1)
    f7271000 f7284000 CLASSPNP CLASSPNP.SYS Fri Mar 25 10:40:23 2005 (42435DF7)
    f7284000 f72a3000 SCSIPORT SCSIPORT.SYS Fri Mar 25 10:40:26 2005 (42435DFA)
    f72a3000 f72bf000 atapi atapi.sys Fri Mar 25 10:28:49 2005 (42435B41)
    f72bf000 f72e9000 volsnap volsnap.sys Fri Mar 25 10:29:10 2005 (42435B56)
    f72e9000 f7315000 dmio dmio.sys Fri Mar 25 10:30:02 2005 (42435B8A)
    f7315000 f733c000 ftdisk ftdisk.sys Fri Mar 25 10:29:00 2005 (42435B4C)
    f733c000 f7352000 pci pci.sys Fri Mar 25 10:34:14 2005 (42435C86)
    f7352000 f7386000 ACPI ACPI.sys Fri Mar 25 10:34:09 2005 (42435C81)
    f7487000 f7490000 WMILIB WMILIB.SYS Tue Mar 25 17:13:00 2003 (3E80017C)
    f7497000 f74a6000 isapnp isapnp.sys Tue Mar 25 17:16:35 2003 (3E800253)
    f74a7000 f74b4000 PCIIDEX PCIIDEX.SYS Fri Mar 25 10:28:48 2005 (42435B40)
    f74b7000 f74c7000 MountMgr MountMgr.sys Fri Mar 25 10:27:23 2005 (42435AEB)
    f74c7000 f74d2000 PartMgr PartMgr.sys Fri Mar 25 10:40:34 2005 (42435E02)
    f74d7000 f74e3000 mraid35x mraid35x.sys Wed Aug 04 06:32:30 2004 (410FF65E)
    f74e7000 f74f7000 disk disk.sys Fri Mar 25 10:28:58 2005 (42435B4A)
    f74f7000 f7503000 Dfs Dfs.sys Fri Mar 25 10:30:28 2005 (42435BA4)
    f7507000 f7511000 crcdisk crcdisk.sys Fri Mar 25 10:29:40 2005 (42435B74)
    f7577000 f757fe40 SMBios SMBios.sys Fri Sep 12 08:20:22 2003 (3F60F526)
    f7587000 f7591000 mouclass mouclass.sys Tue Mar 25 17:03:09 2003 (3E7FFF2D)
    f75c7000 f75d6000 intelppm intelppm.sys Fri Mar 25 10:28:40 2005 (42435B38)
    f75e7000 f75f0000 ndistapi ndistapi.sys Fri Mar 25 10:34:11 2005 (42435C83)
    f7607000 f7614000 TmPreFlt TmPreFlt.sys Wed Nov 09 22:34:27 2005 (4371ECD3)
    f7667000 f7670000 watchdog watchdog.sys Fri Mar 25 10:30:19 2005 (42435B9B)
    f7697000 f76a0000 raspti raspti.sys Fri Mar 25 10:34:16 2005 (42435C88)
    f76d1000 f7707000 NDIS NDIS.sys Fri Mar 25 10:40:26 2005 (42435DFA)
    f7707000 f770f000 kdcom kdcom.dll Tue Mar 25 17:08:00 2003 (3E800050)
    f770f000 f7717000 BOOTVID BOOTVID.dll Tue Mar 25 17:07:58 2003 (3E80004E)
    f7717000 f771e000 pciide pciide.sys Tue Mar 25 17:04:46 2003 (3E7FFF8E)
    f771f000 f7726000 intelide intelide.sys Fri Mar 25 10:28:48 2005 (42435B40)
    f7727000 f772e000 dmload dmload.sys unavailable (FFFFFFFE)
    f778f000 f7797000 Fs_Rec Fs_Rec.SYS unavailable (FFFFFFFE)
    f77bf000 f77c7000 rasacd rasacd.sys Tue Mar 25 17:11:50 2003 (3E800136)
    f77cf000 f77d6000 Null Null.SYS unavailable (FFFFFFFE)
    f77d7000 f77dc180 usbuhci usbuhci.sys Fri Mar 25 10:30:45 2005 (42435BB5)
    f77e7000 f77ee000 dxgthk dxgthk.sys Tue Mar 25 17:05:52 2003 (3E7FFFD0)
    f780f000 f7816000 Beep Beep.SYS Tue Mar 25 17:03:04 2003 (3E7FFF28)
    f7817000 f781f000 RDPCDD RDPCDD.sys Tue Mar 25 17:03:05 2003 (3E7FFF29)
    f7993000 f7994580 USBD USBD.SYS Tue Mar 25 17:10:39 2003 (3E8000EF)
    f79e1000 f79e2280 swenum swenum.sys Fri Mar 25 10:27:42 2005 (42435AFE)
    f7b4a000 f7bdf000 Ntfs Ntfs.sys Fri Mar 25 10:40:29 2005 (42435DFD)

    Unloaded modules:
    b97d0000 b97de000 imapi.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f77ff000 f7807000 Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
     
  2. 2006/07/11
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
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    According to http://support.microsoft.com/default.aspx?scid=kb;en-us;315266

    This Stop message, also known as Stop 0x7A, indicates that the requested page of kernel data from the paging file could not be read into memory. Stop 0x77 can be caused by a number of problems, such as:

    • Bad sectors on the hard disk
    • Defective or loose cabling, improper SCSI termination, or the controller not seeing the hard disk
    • Another device is causing a resource conflict with the storage controller
    • Failing RAM
     
    Arie,
    #2

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  4. 2006/07/16
    colmac

    colmac Inactive Thread Starter

    Joined:
    2006/07/10
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    Thanks for the response!

    I have swapped the RAM and it still crashes :( . I will swap out the SCSI cable and the MOBO soon.
     

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