Resolved right-click menu on desktop items is messed up

Hi everyone,

I'm new to this group, this is my first post. I'm hoping someone can help me with this issue, so here it is:

When I right-click on an item on my desktop the menu comes up, but there is a big space (or tab) between the icon in the menu and the text describing it. For example, the winzip icon is on the left, then about 15 spaces, and then the related text of "WinZip" this menu is like this for items in the menu.

When I right click on the background of the desktop, it looks normal, not a wide window with lots of extra space.

I've been doing a bit of research and came across some interesting tools, but nothing to help me with this.

I did recently install two apps, but have since uninstalled, and rebooted. I also tried a system restore from before those apps were installed, and the restore from about 4 days ago comes back with "no changes made to the system "

This is also just with the right-click on the desktop items (files, folders, shortcuts, etc.) if I right-click from within windows explorer, it looks normal.

Any insight in to this would be greatly appreciated.

Thanks.

 

Resolved issue

I finally found the answer, who would have thought, but it turns out to be a problem with Norton Anti-Virus. I had been using AVG... maybe I should go back to it. Anyway, here are the steps I used to resolve the problem:

1) Turn off Norton Product Tamper Protection in Misc. settings under Computer settings in NIS.
2) Download and install ShellExView from http://www.nirsoft.net/utils/shexview.html.
3) Run ShellExView and disable "IEContextMenu Class ".
4) Turn Norton Product Tamper Protection back on.

These steps came from here:
http://community.norton.com/t5/Nort...d-up-my-right-click-options/td-p/71107/page/4

posted by: Cybert (post #15)