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Removed Nero 8 now Adobe, Express & Windows Pic & Fax Viewer wont print

Discussion in 'Windows XP' started by Molly333, 2009/11/06.

  1. 2009/11/06
    Molly333

    Molly333 Inactive Thread Starter

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    Hi all! I've got Windows XP Home Edition Version 2002 service pack 3. Whenever I got a TIF or TIFF as an email attachment Nero Photosnap Essentials automatically opened the attachment (even when I went into control panel- folders to change it to open with another programme). I didn't like it because it never let me see past the first page of the attachment. So I went to the Add/ Remove section in the control panel and removed Nero 8. When I tried printing from Windows Picture and Fax viewer, it mentioned something about advrcntr3 which I then downloaded. Then it said there was a Run DLL error. I googled and I went to start-run-ccommand and typed in the code and it said successful but I still can't print! When I try printing from Adobe or Outlook Express a spooler error comes up.

    When I deleted Nero 8 I saw it was still in my Program Files so I completely deleted it from there but it still didn't work. Will reinstalling Nero fix everything?

    I can still print emails when I put them in the drafts folder and documents from Word and Excel and Pastel.

    Thanks!!!
     
  2. 2009/11/06
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)

    I've moved your thread from the Windows 7 forum to the Windows XP forum where it belongs :)

    Your first step is to reinstall Nero 8, but make a Custom install and only install those elements that you require - exclude Photosnap Essentials for a start!
     

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