[Removal of] Norton Systemworks 2002

Hello,

My subscription to Norton Systemwors 2002 ran out, so I updated to the 2006 version. I use Windows 2000 and have dialup internet. After seeing that the download would take 4 hours, I contacted Symantec -- they said they would send a CD for installation. I asked if I needed to uninstall my current version first and I was told to use Add/Remove and if I had any problems to contact a tech person at Symantec. After reading some posts here, that does not seem to be enough to uninstall everything. I have followed some links to the symantec removal tools, but cannot find any instructions for removing Norton Systemworks 2002.

Any help is greatly appreciated!

Jeane

 

Jeane--You start by using Control Panel|Add/Remove. But, indeed, this often leaves lots of stuff behind. Here is what Symantec offers
http://service1.symantec.com/SUPPOR...b5cb9298b0bc60b785256edf00520f30?OpenDocument
On the outside chance that does not work, here is what Symantec offers to uninstall NSW2003
http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001091013435207
might work for 2002
And then a fellow named the Shadow offers Norton Killer.exe
http://help.lockergnome.com/security/SystemWorks-COMPLETE-UNINSTALL-ftopict404.html
could be risky.

 

Thanks for the info. I will start with Add/Remove and go from there. If in the future I decide on getting rid of Norton, what, if any similar products do you recommend -- I like the systemworks because of the Go Back and Clean Sweep (I have Win2000).

Jeane

 

Jeane,

You may also want to try RegSeeker to rid your registry of any Norton entries. I used it to remove any entries in my registry when I removed my Norotn products.

Mike

 

Thanks for the links. I read that Symantec recommends first uninstalling with Add/Remove, then, if problems are found when installing the new version of NSW, download and install a program called SYMClean to remove leftover files and registry entries (and if this does not work, they suggest a manual uninstall). I'm wondering if I should uninstall with Add/Remove and run SYMClean before I install the new version? What do you think?

I can see why many people drop their Norton!

Thanks again,

Jeane

 

Personally, I would remove the program completely before installing the new. But that's just me.

Mike

 

MinnesotaMike--Agree!
The instruction book that comes with NSW2006 says nothing about uninstalling previous versions, but the person with whom Jeane spoke certainly seems to advise it.

 

I don't usually do this but here's a link that might help you out. There are a few disclaimers in there but don't let it scare you. How to Remove Norton SystemWorks

 

Removal of] Norton Systemworks 2002

My sympathies. Symantec/Norton products are notoriously nasty to remove. Some can be got rid of by going to My Computer>Hard Drive C>Program Files and searching for any Symantic or Norton folders, and deleting them.