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Removal incomplete !

Discussion in 'Malware and Virus Removal Archive' started by jbarker, 2006/04/04.

  1. 2006/04/04
    jbarker

    jbarker Inactive Thread Starter

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    Hope someone can help - a local computer chain store tech rep could not !

    Have Windows XP Pro
    Have Norton Anti Virus (up to date !)

    So, Norton found a virus named LostRun.exe and deleted it.
    We do a search and that program is not found.

    However, when we boot up - the computer stops during the process of loading Windows, and gives this message:

    "Windows cannot find C/Windows/System32/Tools/LostRun.exe. Make sure you typed the name correctly, and try again. "

    Of course Windoes can't find it - Norton deleted it !

    So, there is still a reference to that program somewhere, and the computer just stops with the above message.

    How can we locate that reference and remove it so the boot up can continue ?

    Thanks
     
    jbarker,
    #1
  2. 2006/04/04
    TonyT

    TonyT SuperGeek Staff

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    Boot the comp in Safe Mode.
    Locate where the call to load LostRun.exe is coming from, either a startup folder or the registry or a system file. Delete the entry for it.

    There are approx 53 different places a program can load from at boot time.
     
    TonyT,
    #2


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  4. 2006/04/04
    charlesvar

    charlesvar Inactive Alumni

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    charlesvar,
    #3

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