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Reinstalling Registry Values...help needed

Discussion in 'Windows XP' started by clitwin113, 2007/02/07.

  1. 2007/02/07
    clitwin113

    clitwin113 Inactive Thread Starter

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    While talking a friend through the instructions to remove the upper and lower values for the Roxio Easy CD Creator (a problem I recently had) he took it a step too far before he told me. He made two critical mistakes First, he didn't opt to backup the registry files like I told him to and Second when he saw other like entries he searched them and deleted anything that said upper values. When the system was rebooted he lost keyboard and mouse functionality. Any Ideas out there.. thanks for any suggestions
     
    clitwin113,
    #1
  2. 2007/02/07
    Arie

    Arie Administrator Administrator Staff

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    Have him do a system restore to a restore point prior to making the changes.
     
    Arie,
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  4. 2007/02/07
    clitwin113

    clitwin113 Inactive Thread Starter

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    Thank you

    I will let you know how it turns out ....ckl
     
    clitwin113,
    #3
  5. 2007/02/11
    clitwin113

    clitwin113 Inactive Thread Starter

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    Success...

    Actually it only took going to the "Last Known Good Configuration" in Safe Mode to correct the problem. Thanks again....ckl
     
    clitwin113,
    #4
  6. 2007/02/11
    mailman Lifetime Subscription

    mailman Geek Member

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    Hi, clitwin113. :)

    I'm glad you resolved your problem. Thanks for following up with a description of your resolution. Others with the same or similar problem may benefit from this thread as a result. :)
     
    mailman,
    #5
  7. 2007/02/12
    Arie

    Arie Administrator Administrator Staff

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    If the computer has not been successfully restarted in 'normal' mode, Last Known Good Configuration will work, the 'data' for Last Known Good Configuration is updated on a successful start.
     
    Arie,
    #6

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