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reboots when it wants to!!!!

Discussion in 'Legacy Windows' started by Roberto Arlt, 2003/05/18.

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  1. 2003/05/18
    Roberto Arlt

    Roberto Arlt Inactive Thread Starter

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    Here is the thing.

    I've just installed W2K Professional and from time to time it reboots itself, usually when I'm browsing or, opening a file.
    I've checked on Computer Managment-Event viewer-System, and every time this happened this was logged:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000076 (0x00000000, 0x811e2480, 0x0000000f, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: D:\WINNT\Minidump\Mini051703-02.dmp.

    Norton antivirus is always running, if it helps.

    Please advice!
    Thank you very much
     
  2. 2003/05/19
    Newt

    Newt Inactive

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    Go to your control panel and select system properties~advanced tab~startup and Recovery. Make sure the option under system failure that defaults to checked for "automatically reboot" is unchecked.

    This won't fix anything but it will force a blue screen with lots more information. You can write down all the top part and post it here. Will help lots in diagnosing the cause and a fix.
     
    Newt,
    #2

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  4. 2003/05/19
    Roberto Arlt

    Roberto Arlt Inactive Thread Starter

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    Thanks, will post the blue screen text next time it happens!
     
  5. 2003/05/19
    Roberto Arlt

    Roberto Arlt Inactive Thread Starter

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    I've searched other places and it turns out, the failure could be triggered by any driver.
    What they advice is to run dumpchk.exe and then Pstat.exe in order to identify the driver that is causing the problem. This two files should be in the Windows SP3, which I got from Windows Update.
    However It seems I don't have any of this two files

    Am I narrowing the problem, what do you think?

    thanks again!
     
  6. 2003/05/20
    Newt

    Newt Inactive

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    Resource Kit rather than part of the standard install. Look Here for more information.
     
    Newt,
    #5
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