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Resolved Reading PDF files in IE8

Discussion in 'Internet Explorer & Microsoft Edge' started by rickduley, 2009/11/07.

  1. 2009/11/07
    rickduley

    rickduley Well-Known Member Thread Starter

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    I am writing a webpage in HTML4 and I have the following code:

    " something like this <A HREF= "./doc/TestForm-Queue-2.pdf ">test report</A>. "

    My browser (IE8) will not display the PDF file although a "right-click -> Save target as ..." results in a save. Obviously, the PDF file is visible but it does not display.

    Anyone have any ideas why?
     
  2. 2009/11/07
    TonyT

    TonyT SuperGeek Staff

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    Testing locally or on the actual server?
    Acrobat Reader plugin installed?
     

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  4. 2009/11/07
    fdamp

    fdamp Well-Known Member

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    Rick:

    My system developed a similar problem when I had to switch from Acrobat Pro back to Acrobat Reader. I did a download of Reader 9.2from Adobe, but whenever I tried to open a PDF file on a web-site, I got a message saying "the version of reader that is running can't be used to read this document. Acrobat 8 or Reader 9 is required. "

    This was confusing, as I had Reader 9.2.

    In the end, I removed Reader and then went to a website, full of PDFs, which offered a free download. I downloaded from there and now have a Reader 9 that is recognized by web-sites. The only difference I can see is that there's now a program in my system called "Adobe Reader 9 Installer" which wasn't there before.
     
  5. 2009/11/07
    rickduley

    rickduley Well-Known Member Thread Starter

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    In both cases. The URL for the file at the website is
    http://adasafehouse.webs.com/doc/Walker.pdf

    Perhaps you might check if it downloads for you.

    Thanks
     
  6. 2009/11/08
    PeteC

    PeteC SuperGeek Staff

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    Downloads perfectly for me in IE8 on Win 7 Pro x64 :) Adobe Reader 9.2 also installed.
     
  7. 2009/11/08
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    I can view it with XP Pro and IE 8 and Foxit Reader..

    It also downloaded OK and was viewed with Foxit..
     
  8. 2009/11/08
    rickduley

    rickduley Well-Known Member Thread Starter

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    Thanks to Pete and Steve.
    It's nice to know that it is only happening to me :)
    The question I have, however, is, "Why is it happening? "
    Does anyone have any ideas what would make IE8 refuse to read PDF files?
    Thanks
     
  9. 2009/11/08
    TonyT

    TonyT SuperGeek Staff

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    Open IE > Tools Menu > Manage Addons > rt click Adobe PDF Link Helper and verify if Enabled or Disabled.
     
  10. 2009/11/08
    rickduley

    rickduley Well-Known Member Thread Starter

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    I have done that Tony. It was disabled and is now enabled. Unfortunately :( it hasn't made any difference, even after a reboot. IE8 is still obstinate about not displaying PDF files.
     
  11. 2009/11/09
    TonyT

    TonyT SuperGeek Staff

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    On a default install of IE8 and Adobe Reader the plugin will be enabled, thus I suspect the possibility of a separate security program hooking into IE and disabling the adobe plugin. Or some other app that disabled it. Or Custom security settings have been changed for the Internet Zone in Tools > Options > Security.
     
  12. 2009/11/09
    rickduley

    rickduley Well-Known Member Thread Starter

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    Hi TonyT
    I have checked the PDF read locally with the internet unplugged and Kaspersky Internet Security 2010 paused.
    Still no read.:confused:
     
  13. 2009/11/09
    ephemarial

    ephemarial Well-Known Member

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    Interesting problem – lol

    Your site works for me with XP and Adobe 9.2.
    Also have Adobe PDF Link Helper disabled.
    Adobe still opens up at your site.

    sooo-
    In the Currently loaded add-ons box scroll to – Run without permission – then check that Adobe PDF Reader is enabled.
     
  14. 2009/11/09
    rickduley

    rickduley Well-Known Member Thread Starter

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    Reader is still enabled but still will not display PDF from webpage.
     
  15. 2009/11/10
    ephemarial

    ephemarial Well-Known Member

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    Mystery – you came up with a good one.
    I’m gonna be lookin at it from opposite end.
    I disabled Adobe link helper AND the Reader – rebooted – and it STILL opened up at your link.
    Don’t like that.
     
  16. 2009/11/10
    rickduley

    rickduley Well-Known Member Thread Starter

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    The beastie now works.
    I downloaded Adobe Reader 9.2 (What a hassle! Adobe obviously don't want anyone to use their software. I got it from Brothersoft in the end.) and installed it.
    Now IE8 uses it to display PDFs both local and from remote sites.

    I suspect that something got upset by the latest load of updates Adobe foisted on me. You don't usually suspect that sort of thing.

    My thanks to all those who offered their advice. We can all mark this one up to experience.
     
  17. 2009/11/10
    PeteC

    PeteC SuperGeek Staff

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    Good news :)

    I've marked this thread as 'Resolved', please see .....
     

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