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Random, sporadic stop error (BSOD)

Discussion in 'Windows XP' started by gmm, 2008/11/16.

  1. 2008/11/16
    gmm

    gmm Inactive Thread Starter

    Joined:
    2008/11/15
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    Please help,
    Debug Memory Dump, (figure out what is causing a BSOD), see below.

    Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini111508-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 2600.xpsp_sp3_gdr.080814-1236
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
    Debug session time: Sat Nov 15 11:37:06.679 2008 (GMT-5)
    System Uptime: 0 days 3:19:14.675
    Loading Kernel Symbols
    ...........................................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ..............
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck C2, {40, 0, 80000000, 0}

    Unable to load image vsdatant.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for vsdatant.sys
    *** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
    Probably caused by : vsdatant.sys ( vsdatant+2fc9a )

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 00000040, Attempt to free usermode address to kernel pool
    Arg2: 00000000, Starting address
    Arg3: 80000000, Start of system address space
    Arg4: 00000000, 0

    Debugging Details:
    ------------------


    FAULTING_IP:
    nt!NtSetInformationFile+724
    8057b734 8b450c mov eax,dword ptr [ebp+0Ch]

    BUGCHECK_STR: 0xc2_40

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    PROCESS_NAME: vsserv.exe

    LAST_CONTROL_TRANSFER: from 80548c2d to 804f9f43

    STACK_TEXT:
    a9fbbbac 80548c2d 000000c2 00000040 00000000 nt!KeBugCheckEx+0x1b
    a9fbbbec 8054b49a 00000000 88ab91e8 00000000 nt!MiFreePoolPages+0x8b
    a9fbbc2c 8057b734 00000000 00000000 01fdf138 nt!ExFreePoolWithTag+0x1ba
    a9fbbcbc ad1acc9a 00000400 01cb0008 01cb0010 nt!NtSetInformationFile+0x724
    WARNING: Stack unwind information not available. Following frames may be wrong.
    a9fbbd30 8054162c 01fdf160 c0100080 01fdf100 vsdatant+0x2fc9a
    a9fbbd30 7c90e4f4 01fdf160 c0100080 01fdf100 nt!KiFastCallEntry+0xfc
    01fdf158 00000000 00000000 00000000 00000000 0x7c90e4f4


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    vsdatant+2fc9a
    ad1acc9a ?? ???

    SYMBOL_STACK_INDEX: 4

    SYMBOL_NAME: vsdatant+2fc9a

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: vsdatant

    IMAGE_NAME: vsdatant.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4874da4c

    FAILURE_BUCKET_ID: 0xc2_40_vsdatant+2fc9a

    BUCKET_ID: 0xc2_40_vsdatant+2fc9a

    Followup: MachineOwner
    ---------

    1: kd> lmvm vsdatant
    start end module name
    ad17d000 ad1dc0e0 vsdatant T (no symbols)
    Loaded symbol image file: vsdatant.sys
    Image path: vsdatant.sys
    Image name: vsdatant.sys
    Timestamp: Wed Jul 09 11:33:32 2008 (4874DA4C)
    CheckSum: 00068FDC
    ImageSize: 0005F0E0
    Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0

    Thanks.
    GMM
     
    gmm,
    #1
  2. 2008/11/16
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
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    Introduction to Stop Errors

    "Stop errors in a nutshell are errors that are serious enough to cause Windows to stop. They are similar to the blue screen errors that were present on Windows 9x, however there is no option to try and resume the session in a Windows NT Stop Error (Windows 2000 and all XP members included). "

    Continued:

    http://mvps.org/marksxp/WindowsXP/bsod.php

    Go here to search for the error message:

    http://support.microsoft.com/search/?adv=1
     

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  4. 2008/11/17
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
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    That's Zone Alarm. I'd make sure you have the latest version installed.
     
    Arie,
    #3

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