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Resolved Random BSOD

Discussion in 'Windows XP' started by Dreamspinner3, 2012/09/05.

  1. 2012/09/05
    Dreamspinner3

    Dreamspinner3 Inactive Thread Starter

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    I am getting the BSOD at random times while working on my PC. Here is the minidump file report:


    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Documents and Settings\Kim Rinde\Desktop\Mini090512-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image \WINDOWS\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows XP Kernel Version 2600 (Service Pack 3) MP (4 procs) Free x86 compatible
    Product: WinNt
    Machine Name:
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
    Debug session time: Wed Sep 5 09:32:37.877 2012 (UTC - 5:00)
    System Uptime: 0 days 13:11:05.479
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image \WINDOWS\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........
    Loading User Symbols
    Loading unloaded module list
    .......................................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck D1, {20, 2, 0, b3fa2520}

    *** WARNING: Unable to verify timestamp for mssmbios.sys
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    Unable to load image ɐĸɐĸɘĸɘĸɠĸɠĸɨĸɨĸɰĸɰĸɸĸɸĸʀĸʀĸʈĸʈĸʐĸʐĸ, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ɐĸɐĸɘĸɘĸɠĸɠĸɨĸɨĸɰĸɰĸɸĸɸĸʀĸʀĸʈĸʈĸʐĸʐĸ
    *** ERROR: Module load completed but symbols could not be loaded for ɐĸɐĸɘĸɘĸɠĸɠĸɨĸɨĸɰĸɰĸɸĸɸĸʀĸʀĸʈĸʈĸʐĸʐĸ
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    Probably caused by : ???????????????????????????????????? ( ____________________________________+520 )

    Followup: MachineOwner
    ---------


    Can anyone help me figure out what is wrong?

    Thanks.

    Kim
     
  2. 2012/09/05
    Arie

    Arie Administrator Administrator Staff

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    No, with an invalid log hard to say anything.

    Start here: Follow these instructions to post a Dump Data Log.

    Make sure you download the correct symbols and are connected to the Internet while running the debug.
     
    Arie,
    #2

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  4. 2012/09/05
    Dreamspinner3

    Dreamspinner3 Inactive Thread Starter

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    How do I determine what the correct symbols are? :)

    Thank you.
     
  5. 2012/09/05
    Admin.

    Admin. Administrator Administrator Staff

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    If you follow the instructions I linked to, you'll get the correct symbols.
     
  6. 2012/09/05
    Dreamspinner3

    Dreamspinner3 Inactive Thread Starter

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  7. 2012/09/05
    Arie

    Arie Administrator Administrator Staff

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    Uninstall what you have and install what I suggested. Trust me, it works!

     
    Arie,
    #6
    Dreamspinner3 likes this.
  8. 2012/09/13
    Dreamspinner3

    Dreamspinner3 Inactive Thread Starter

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    I updated my video card drivers & haven't had a BSOD since then. Thanks!
     
  9. 2012/09/13
    Admin.

    Admin. Administrator Administrator Staff

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    OK, great.

    Please mark your thread as 'Resolved'.

     
  10. 2012/09/13
    Dreamspinner3

    Dreamspinner3 Inactive Thread Starter

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    I'm sorry. Thank you for your help.
     

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