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problems opening .snp with Snapshot Viewer

Discussion in 'Other PC Software' started by Luckyfish, 2002/07/15.

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  1. 2002/07/15
    Luckyfish

    Luckyfish Inactive Thread Starter

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    I'm having difficulty opening files with .snp extensions. I have Snapshot Viewer. Appears that 'file type' information under 'view folder options' is correct. If I have a file sent over via e-mail, when I try to open....it prompts me to save first. Even if I try to save first, I am unable to open at all. My OS is Windows 98. I use Mozilla as browser, both for navigating and mail (same as Netscape??). What can I do to open these attachments? Any suggestions greatly appreciated. Thanx!
    Luckyfish:confused:
     
  2. 2002/07/15
    Luckyfish

    Luckyfish Inactive Thread Starter

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    more info on previous post

    When file is saved on hard drive, and I double-click to open....it appears that everything is working fine. Snapshot viewer begins opening...then I get an error message. It reads 'Snapshot Viewer' at top of error message, then the message reads, 'An error occured while opening a Snapshot file'. What's going on? Thanx, again.
    Luckyfish:eek:
     

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  4. 2002/07/15
    Newt

    Newt Inactive

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    Were it me, I would uninstall, get a fresh copy of version 9.0 from Here, install it, and see what happens.
     
    Newt,
    #3
  5. 2002/07/15
    HumBug

    HumBug Well-Known Member

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  6. 2002/07/16
    Luckyfish

    Luckyfish Inactive Thread Starter

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    Thanx Newt and Humbug for suggestions and links. I will re-install. I had installed this program from an e-mail attachment sent to me. It said I had a previous version; I think from MS Office 2000. I told my system to replace. Wondering if that was the problem, or really more specifically if Mozilla was. I know AOL will always 'save' first on these type files (.snp), and I was wondering if that was the situation with Mozilla. Do either of you have any experience/problems with opening these type files with Netscape or Mozilla? Will try your suggestions and let you know. Thanx again!
    Luckyfish:)
     
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