problem with removal

I cant get this virus to be removed for anything.I find it, get rid of it,run registry first aide and sure enough it comes back.The virus is Win32/SillyDl.APN.Thanks in advance......
Nice forum glad I have found,so be easy on this first time poster
Painkiller

 

Hello and welcome to Windows BBS forums.

Here is how we like to begin our analysis of your pc:

For starters, if you do not have them yet, please DL and run AdAware & Spybot Search & Destroy.AdAware and Spybot Search & Destroy are 2 of the most trusted apps in the security area. They are both free, compliment each other nicely, and do not use a lot of resources. They can be found here:

Spybot Search & Destroy v.1.4
AdAware SE Free v1.06r

With AdAware and Spybot: DL, check for updates, then scan, repair/remove/quarantine anything found. Reboot before next scan with whichever app is next. The reason for running these apps, is to clean up some of the other 'crapware' on your pc, which, in turn, will make deciphering your HJT log, easier.

Then we use HiJackThis v:1.99.1zip.
DL the zip file to your desktop, then create a new folder on your C drive, called 'HJT' or 'HijackThis'. Then unzip the files to the new folder. When you run HijackThis.exe from C:\HJT folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary which is easily accessible.
Run the program, and press Scan. You will notice the Scan button will turn into a "Save Log" button. Save the log and Post that log onto this topic. DO NOT DELETE or modify anything yet, as some of it is needed to keep your system in proper working order.

I'll be back to look at your log file once it's been posted.

 

thank you

Thanks for the responce.I just downloaded hijack and will run and post back results.These are what Im running on my system now.
1.adaware se pro version 1.06r1 and is updated
2.spybot with definitions updated
3.registry first aide 3.0,great program by the way.
4.ez firewall same as zone alarm version 5.1.039.000 and updated
5.e-trust ez-antivirus version 7.0.5.3,engineversion 12.4.1 and updated

Will report back with log from hijack.
Painkiller

 

Logfile of HijackThis v1.99.1
Scan saved at 6:54:42 PM, on 06/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.bodog.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.rr.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {49A11450-C718-20C0-D325-65557FAE2C3C} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: TestDownloadUser - {E0473546-2C54-C439-BEF2-1DBB31CE2AEF} - (no file)
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\Windows\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe "
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe "
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe "
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe "
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1137277566\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe "
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe "
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\nbj.exe "
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe "
O4 - HKCU\..\RunServicesOnce: [washindex] \washidx.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} - http://activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} - http://esupport.aol.com/help/acp2/engine/aolcoach_core_1.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {68E53982-CCCE-48C2-89B9-C3C97638F9B4} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136869351609
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {9F7C95F3-561D-4527-8369-B46622EC647F} -
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -
O16 - DPF: {DCB709B4-4142-411A-8E9F-F265AE2B7BDE} - http://www.myfreecursors.com/cursors/default.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?307
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

OK, lets remove some things. did the findings of the worm point to any one file? Please let me know.

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:

• 1) Run Spybot-S&D
  2) Go to the Mode menu, and make sure "Advanced Mode" is selected
  3) On the left hand side, choose Tools -> Resident
  4) Uncheck "Resident TeaTimer" and OK any prompts
  You can reenable TeaTimer once your system is clean.

We also need to disable Ad-Watch, as it may hinder the removal of some HijackThis entries. You can re-enable it after your computer is clean.

To disable Ad-Watch:

• 1. Right click on the Ad-Watch icon in the system tray and select "Restore Ad-Watch ".
  2. At the bottom of the screen there will be two checkable items called "Active" and "Automatic ".
  • 
    Active: Switches Monitoring On or Off without closing
    Automatic: Switches Automatic Blocking On or Off
  3. Uncheck (red X) both items.

Please go to 'Task Manager' by hitting Ctrl+Alt+Delete and 'End Task' on the following process(es):
Bodog Poker<<<---unless you installed it, then ignore all related fixes.

Run Hijackthis and look over the following entries I have listed, check the boxes next to them and press the "Fix Checked" button with HijackThis. When you are doing this, make sure you have No IE windows, or other browsers open, including this one. Reboot if I have specified below, and post a fresh HijackThis log.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.bodog.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =


O2 - BHO: (no name) - {49A11450-C718-20C0-D325-65557FAE2C3C} - (no file)

O3 - Toolbar: TestDownloadUser - {E0473546-2C54-C439-BEF2-1DBB31CE2AEF} - (no file)


O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u



O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe


O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/...gameloader.cab

O16 - DPF: {68E53982-CCCE-48C2-89B9-C3C97638F9B4} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab

O16 - DPF: {9F7C95F3-561D-4527-8369-B46622EC647F} -

O16 - DPF: {DCB709B4-4142-411A-8E9F-F265AE2B7BDE} - http://www.myfreecursors.com/cursors/default.cab

Reboot, into safe mode, this way:
Turn on the computer
Immediately begin tapping the <F8> key.
Use the arrow keys to highlight Safe Mode and press the <Enter> key.

Also, enable the 'Show Hidden Folders' option, like this:
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

And search for, then delete, if found, (some may not be present after previous steps) the following files/folders:
C:\Program Files\Bodog Poker<<<<---this folder

To exit Safe Mode, click the Start button, click Turn Off Computer, click Restart.

Post a new HJT log back into this thread please.

 

OK, that's a clear log file, does your av currently detect the same worm after this fixing? Let me know.

To further prevent the installation of ad/mal/spyware, DL the apps, which are just as good the fight against ad/mal/spyware with AdAware & Spybot S&D:

SpywareBlaster
With SpywareBlaster v3.5.1 , just DL, check for updates, enable protection, and your done!

To avoid known malware infested sites from loading in IE install IESPY ADS.
And MVPS Hosts File will accomplish a similar tactic and provide another layer of protection.

And to prevent unknown applications from being installed on your machine install WinPatrol v9.8.1.0.

Links for tutorials for all the apps I mentioned can be found on my site as well.

Confused about which apps are good or not? Read about Rogue/Approved Anti Security apps

And just because you have security apps installed, they are useless unless updated regularly. Keep track of updates for ALL your security needs here:
Calendar of Updates

Subscribe to update alerts for all the above security apps here.

You can also see my own ongoing security testing with all the above apps proving how securely you can safe with them installed.
TeMerc Test Box Forum

Happy surfing!!
Tom

 

ok same problem different computer,I think my kids are the ones that are getting these on my computers.
Once again thanks in advance.
Heres the log

Logfile of HijackThis v1.99.1
Scan saved at 8:39:14 AM, on 07/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Microsoft.NET\Framework\v2.0.40607\aspnet_admin.exe
C:\WINNT\system32\cisvc.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\WINNT\system32\cidaemon.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\WINNT\System32\hkcmd.exe
C:\WINNT\GWMDMMSG.exe
C:\Program Files\inKline Global\Modem Booster\ModemBtr.exe
C:\WINNT\system32\WDBtnMgr.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Softwin\BitDefender9\bdoesrv.exe
C:\progra~1\softwin\bitdef~1\bdnagent.exe
C:\progra~1\softwin\bitdef~1\bdswitch.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender9\vsserv.exe
c:\progra~1\softwin\bitdef~1\bdmcon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\My Documents\My Received Files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.phoenix.cox.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int
ernet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue: "Keyboard Preload Check "
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [Modem Booster] C:\Program Files\inKline Global\Modem Booster\ModemBtr.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
O4 - HKLM\..\Run: [BDOESRV] "C:\Program Files\Softwin\BitDefender9\bdoesrv.exe "
O4 - HKLM\..\Run: [BDNewsAgent] "c:\progra~1\softwin\bitdef~1\bdnagent.exe "
O4 - HKLM\..\Run: [BDSwitchAgent] "c:\progra~1\softwin\bitdef~1\bdswitch.exe "
O4 - HKLM\..\RunOnce: [OOBEDDDemise] cmd /x /c erase C:\WINNT\System32\oobe\msoobe.exe
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Owner "
O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - HKCU\..\Run: [Nero PhotoShow Media Manager] C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {9BFC2253-B9D9-477E-9488-CA450232620D} (BinAg1 Class) - https://fastconnectkitsetup.cox.net/wizlet/CoxNA/static/controls/WebflowActiveX.CAB
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

 

Do you mean to say you're also getting the same virus alert? Let me know.

There isn't any malware on this system, just a couple of minor items.

Please go to Add/Remove, and if found, uninstall the following:
Viewpoint <<<<---This may be needed for some of your online game playing, however, in most cases, it comes bundled with AIM and is unnecessary to be on board. If you need it, disregard fixes.

Run HJT, and place a check next to the following lines, then, with all browsers and windows closed, hit 'Fix checked':

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com


O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll

O4 - HKLM\..\RunOnce: [OOBEDDDemise] cmd /x /c erase C:\WINNT\System32\oobe\msoobe.exe


O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

Reboot, into 'Safe mode',and search for, then delete, if found, the following files/folders:
C:\Program Files\point<<<<---this folder

Reboot into Normal mode and post a new HJT log back into this thread please.