Problem with msiexec.exe while installing MS Office 2003 Pro

Morning All,

I reinstalled WinXP w/SP2 on an older PC that has IDE channel one inoperable. Have both hard drive and DVD-ROM on same cable plugged into IDE channel two. Finally got XP loaded and running OK. Tried to install MS Office 2003 Pro, and before actual install started, I received warning that I had not entered the correct license key code. Well, I had, at that point, not even been offered the opportunity to enter the code. When I clicked the OK button, I received a message referring to a problem with msiexec.exe. A Google search turned up quite a few hits, most every one wanting me to buy something to 'fix' the problem - apparently something in the registry. Just wanted to know if anyone on the board could provide information on how to fix this issue. Thanks in advance!

 

I suggest using the Windows Installer Cleanup to remove any and all references to Office if they exist.

Then install the updated Windows Installer 3.1.

 

Solved

Thanks Mark, that did the trick!