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Problem with CCleaner

Discussion in 'Other PC Software' started by alboy, 2018/07/05.

  1. 2018/07/05
    alboy

    alboy Well-Known Member Thread Starter

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    I have been using CCleaner for years but all of a sudden it shuts down when i click the continue button after a scan, i have tried to reinstall it but it still closes when i click continue. Any help would be very welcome thanks to anybody who replies.
     
  2. 2018/07/05
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Don't just uninstall it. Uninstall and then reboot. Then install new and see what happens.
     
    Bill,
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  4. 2018/07/06
    alboy

    alboy Well-Known Member Thread Starter

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    Have tried that Bill it still shuts down when I click continue on the clean box
     
  5. 2018/07/06
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Hmmm, never seen this before.

    You might try running CCleaner in Safe Mode. If it still does not work, you will have to narrow down the results to find out which item is causing this. This could be a tedious task.

    If me, I would run Windows own Disk Cleanup first. Then run CCleaner again. There should me much fewer entries now and hopefully you can pinpoint which one is causing it. You may have to deselect some CCleaner options and run one at a time.
     
    Bill,
    #4
  6. 2018/07/06
    alboy

    alboy Well-Known Member Thread Starter

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    I have tried it in safe mode but it closes when doing the scan
     
  7. 2018/07/06
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Then you will have to do the other things I suggested. You can also try the slim version running from a flash drive.
     
    Bill,
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  8. 2018/07/06
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  9. 2018/07/07
    alboy

    alboy Well-Known Member Thread Starter

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    I have the latest version of CCleaner, I have tried running it in compatibility mode for Win8 and it seems to run okay
     
  10. 2018/07/07
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    That's really odd. I have W10 64-bit and run CC frequently and never had to run it in compatibility mode. I would have suspect your security. I run with Windows defender and Malwarebytes with no problems.
     
    Bill,
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  11. 2018/07/07
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  12. 2018/07/26
    felicityblue

    felicityblue Well-Known Member

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    Another option is to look for a different cleaner
     
  13. 2018/07/26
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Except for Windows' own Disk Cleanup utility, there is no other cleaner I trust or would recommend.
     
  14. 2018/08/04
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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  15. 2018/08/04
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    SpywareDr likes this.
  16. 2018/08/05
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I am extremely disappointed in this news. CCleaner has been a favorite program of mine for many years. It was the one and only Registry cleaner I used, trusted, or recommended - mainly because it was NOT very aggressive.

    The malware and certs issue a couple months back didn't really bother me. That was just an unintentional screw up. It happens to the best of programs and companies and I blamed Avast, not the CCleaner developers.

    But these latest changes are all Avast's intentional doings - something I was afraid would happen when Piriform was bought by Avast. Too many times throughout history, we have seen great products ruined by new owners.

    One of my favorite features of CCleaner over every other cleaner out there, including Windows own and excelletn Disk Cleaner (which I also regularly recommend), is CCleaner's ability to clean cookies, but let you select which cookies you want to keep. So, for example, if I told CCleaner to keep WindowsBBS cookies, I could clean out the clutter with CCleaner, but not have to re-enter all my log-in credentials for WindowsBBS and other sites I frequently visit.

    This is a sad day in world of computers. :(
     
    SpywareDr likes this.
  17. 2018/08/06
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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  18. 2018/08/06
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    You beat me to it Doc. ;)
    All is not lost Bill!
     
  19. 2018/08/06
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    This is also why I've always used the portable version of CCleaner as I don't believe the portable version included all of the privacy tracking system monitoring nonsense that the full free version had.
     
  20. 2018/08/07
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Yep, it's in there as well, under Options > Privacy. But, you can disable it.
     
  21. 2018/08/07
    rsinfo

    rsinfo SuperGeek Alumni

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    In the latest edition, the setting resets to default "Enabled" on its own when you restart the computer.
     

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