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Resolved Problem with automatic update version of IE8

Discussion in 'Internet Explorer & Microsoft Edge' started by Jack57, 2009/04/10.

  1. 2009/04/10
    Jack57

    Jack57 Well-Known Member Thread Starter

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    I've been using IE8 RC 1 for awhile now with no problems. When automatic updates showed IE8 was ready to be installed I figured that the update version may have some final tweaks so i downloaded it. When I went to certain sites I would get a pop up saying Internet Explorer has encountered a problem and needs to close. I have tried to find a pattern to see which sites were affected but could find no pattern. Especially disturbing was that I could not open any secured sites ( banking, credit card and other sites I pay bills on ). After much frustration I used System Restore to a point before the automatic update version of IE8 and everything is fine again. Any ideas? Thanks, Jack
     
  2. 2009/04/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Jack57. The first thing I wold take a look at is your installed add-ons for IE. The error message you experienced was likely due to a corrupt or disfunctional addon. I would try reinstalling IE8 final and then after its installed, Click Start< All Programs< Accessories< System Tools< Internet Explorer (No-Addons). See if that helps. Also delete all your temporary Internet Files as well by clicking Tools< Delete Browsing History in IE.
     

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  4. 2009/04/13
    wildfire

    wildfire Getting Old

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    Firewall settings?

    HTTP uses port 80, HTTPS uses port 443.

    EDIT:

    HTTP is usually used for normal browsing, HTTPS is used for secure browsing (payments/banking and others). Your firewall is the first place I'd look.

    What firewall are you using?
     
  5. 2009/04/14
    Jack57

    Jack57 Well-Known Member Thread Starter

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    I don't want to mess with anything right now as I'm doing my taxes and need access to the banking and other secure sites today. I will post either later today or tomorrow. Thank you, Jack
     
  6. 2009/04/24
    Jack57

    Jack57 Well-Known Member Thread Starter

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    Was going to post the day after taxes but, as they say, life gets in the way. Have just been on the computer a few times since the original problem. Several updates in the last ten days from Microsoft and today I downloaded IE8 final again and now no problems. Works fine. I'm not sure if one of the updates may have corrected something, or just what happened, all I know is now it's OK. Thanks for your help, Jack
     
  7. 2009/04/24
    wildfire

    wildfire Getting Old

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    :D Very Good.

    And thank you for letting us know.
     
  8. 2009/04/25
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Great. Glad you got your issue resolved. :)
     

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