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Problem running WinDBG

Discussion in 'Other PC Software' started by Mr Jibmiester, 2009/01/07.

  1. 2009/01/07
    Mr Jibmiester

    Mr Jibmiester Inactive Thread Starter

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    Hey all, i'm trying to get a BSOD issue fixed, and when i run windbg this is what i get.

    Use !analyze -v to get detailed debugging information.

    BugCheck 7F, {8, 80050031, 6f8, fffffa60013d4788}

    Unable to load image \SystemRoot\system32\DRIVERS\bridge.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bridge.sys
    *** ERROR: Module load completed but symbols could not be loaded for bridge.sys
    Probably caused by : bridge.sys ( bridge+5788 )

    Followup: MachineOwner

    now i am new to this, and im pretty sure i got the symbol path set up correct. I googled this with no luck and figured i'd come here. any help is greatly apperciated!

    Thanks all!
     
  2. 2009/01/07
    dxj

    dxj Inactive

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    What the "*** ERROR: Module load completed but symbols could not be loaded for bridge.sys" probably means or does mean as far as I know is that the device or driver causing the issue (in this case, bridge.sys) did not register the driver or product with windows. So windows does not know what the behavior of it is or what it is.

    What is the bridge.sys? 3rd party device ?
    dxj
    Dave Jenkins
     
    dxj,
    #2

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  4. 2009/01/07
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)

    Run your dump file through our Dump Data Co0llection Tool, noting .....
    Our tool does not currently support Vista x64
     
  5. 2009/01/07
    Mr Jibmiester

    Mr Jibmiester Inactive Thread Starter

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    yea i got vista x64 :(. ill try and see what bridge.sys is related to and post it.

    ok i searched for bridge.sys, cant find it anywhere. im new to vista, and so i probably am not searching right. i tried to search all files, nothing, any ideas where i might find this file or what it does?
     
    Last edited: 2009/01/07
  6. 2009/01/07
    PeteC

    PeteC SuperGeek Staff

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  7. 2009/01/07
    Mr Jibmiester

    Mr Jibmiester Inactive Thread Starter

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    double post you can delete this sorry!
     
    Last edited: 2009/01/07
  8. 2009/01/07
    Mr Jibmiester

    Mr Jibmiester Inactive Thread Starter

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    haha beat me too it PeteC, thats what i was doing haha.

    http://www.bleepingcomputer.com/startups/bridge.sys-18001.html

    says that its a bluetooth device driver. device manager didnt show me any sort of driver for this. any ideas of what i can do to get around this?

    i tried deleteing all bridges i had (because google also mentioned that), and still the same error in windbg. any more ideas?

    thanks for the help everyone!!!
     
  9. 2009/01/07
    PeteC

    PeteC SuperGeek Staff

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    Unless you have Bluetooth devices installed Device Manager is unlikely to show anything. Is anything showing under Bluetooth in Control Panel?
     
  10. 2009/01/07
    PeteC

    PeteC SuperGeek Staff

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    From your URL .....
    Look in Services and disable Bluetooth Support Service (present in XP, not using Vista) and test.
     
  11. 2009/01/07
    Mr Jibmiester

    Mr Jibmiester Inactive Thread Starter

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    ok after some poking around looking forever for anything bluetooth related, i went back to the bridge.sys file. now its file description is a MAC Bridge driver. now i googled this and learned what that is, and really doubt the validity of the site that i posted. now ive poked around my computer some more, and found nothing related to a MAC Bridge. anyone easily now how i could disable this driver. im starting to consider creating a restore point and deleting the file altogether and then trying to test it. any thoughts are appreciated

    (PeteC thanks for all the help i really appreciate it.)
     
  12. 2009/01/08
    PeteC

    PeteC SuperGeek Staff

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    Going back to your original post .....
    General causes of "STOP 0x0000007F" errors

    Vista is not mentioned, but as a guide .....
    On my reading this refers to a Double Fault .....
    I suggest it would be worthwhile to check out tne memory .....
    The only satisfactory way of testing RAM is to test the installed RAM in various configurations. If you have a single module swap it around the slots. If you have a pair of modules run each one singly, swapping between slots; then run them in pairs swapping between pairs of slots. If you have 2 sets of matched modules do not get them mixed up.

    bridge.sys is a Microsoft network driver - it may be corrupted. You could try renaming it after making a restore point and see what happens , but before doing that run System File Checker .....

    http://support.microsoft.com/kb/929833
     
  13. 2009/01/08
    Mr Jibmiester

    Mr Jibmiester Inactive Thread Starter

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    Thanks again for the ideas Pete, I'm heading out for the day but when I get home I'll start looking into some of this and let you know how it goes.
     
  14. 2009/01/08
    Mr Jibmiester

    Mr Jibmiester Inactive Thread Starter

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    ok, so swapped the memory sticks, and so far so good. my bsod is very inconsistent and i have no idea why it happens some days it wont happen some days it will. my computer runs flawlessly otherwise. now i ran the system file checker with the directions given and everything seemed to check out, and i tried renaming bridge.sys, but vista was too **** smart and wouldn't let me, anyway i can get the permission to do that? and also, even tho your post says running a memtest doesn't always find the problem should i try it anyways? thanks again!
     
  15. 2009/01/09
    PeteC

    PeteC SuperGeek Staff

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    No harm in running memtst or Windows Memory Diagnostic - just be aware that if the tests come up clean that does not necessarily confirm that the memory is OK.

    As bridge.sys is a system file not that surprising that Vista denies the action :)
     
  16. 2009/01/09
    Mr Jibmiester

    Mr Jibmiester Inactive Thread Starter

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    ok i will get on that when i get back from work today. now i did build this computer myself about 2 months ago. but the bsod did not begin until recently (1-2 weeks ago). are there any chances my processor could be damaged? that is what windows recommends as a possible issue with this specific stop code. i really hope that is not the issue (i would much rather buy new memory than a new processor) after i run the memtest ill remove a stick of ram each and see if i get it any faster running one stick by itself. also, do you think it may be worth testing my power supply? because the more i read the more it sounds like this is defiantly some sort of hardware malfunction. im starting to get the feeling i should start spending less time with windbg and more time testing my hardware! Thanks pete!!
     

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