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Problem installing Flash Player update KB923789

Discussion in 'Windows XP' started by ackerberg, 2006/11/15.

  1. 2006/11/15
    ackerberg

    ackerberg Inactive Thread Starter

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    The update downloaded but would not install after 4 attempts. The error code is "0x643 ". I noticed on the MS website 3 others with the exact same problem. Anybody out there who knows what my problem is?
    Thanks.
     
  2. 2006/11/16
    ackerberg

    ackerberg Inactive Thread Starter

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    Solution to problem

    I wrote to MS and they asked me to do a manual install. When I tried it I
    received an error message that the "version of Macromedia Flash you have
    installed does not match the update you are trying to install ". I then went
    to add/remove programs and uninstalled Flashplayer which was version 8. Then
    opened IE which asked me to install Flashplayer because it could not render
    the page properly. I proceeded to install the Flashplayer, which took 2
    attempts and I check with the Flashplayer checker which can be located with
    Google to be sure it was installed. Do not forget to reboot after the
    installation and before using the checker.
    I then went to IE and did the windows update. With the new Flashplayer,
    apparently the update is not necessary because it did not appear. Closed case!
    Hope this helps someone.
     

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