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Problem deleting e-mails in Outlook Express 6

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by curler, 2010/05/30.

  1. 2010/05/30
    curler

    curler Inactive Thread Starter

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    I am unable to delete e-mails in my Inbox on Outlook Express 6. This happened very suddenly, no new software had been loaded.
     
    curler,
    #1
  2. 2010/05/30
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Curier, Welcome to BBS. Have you tried clicking on the email you want to delete and > Shift - Delete > yes? Neil.

    ps. This removes it completely - you cannot retrieve it from the Recycle Bin.
     
    retiredlearner,
    #2


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  4. 2010/05/31
    PeteC

    PeteC SuperGeek Staff

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    One possible cause of your problem is corruption of one or more of the .dbx files .....

    Close Outlook Express

    Search for *.dbx - include hidden files and folders

    Delete Deleted Items.dbx - it will be recreated when OE is next opened

    Open OE and test.

    If that does not resolve the problem try this .....

    In OE creat a new folder - InboxOld and drag all mails in the Inbox to that folder.

    Close OE and, as above delete Inbox.dbx - it will be recreated when OE is opened again.

    Open OE and drag the mails from InboxOld back into Inbox and test. InboxOld can then be deleted in OE.

    When you see the list of .dbx files make a note of the sizes - the size limit for a .dbx file is 2 Gb, but OE plays funny long before then and this is another possible cause of your issue.

    To reduce the size of folders create a new folder from within OE and drag some mails into it.

    E.g. If your Sent Items folder is > 500Mb, say make a new folder Sent Items 2 or whatever and drag mails from Sent Items into Sent Items 2 and so on.
     
    PeteC,
    #3
  5. 2010/06/03
    curler

    curler Inactive Thread Starter

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    Problem deleting e-mails in Outlook Express

    Problem solved, thank you all so much.
     
    curler,
    #4
  6. 2010/06/03
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Curler, nice to see you're in business again. Let us know what solved it so others will know. Please mark as Resolved when finished. Neil.
     
    retiredlearner,
    #5

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