printer problems...

i cannot print ANYTHING from the internet. It says "an error occured during the operation" When i go to add a printer in my printer folder, i click add new printer, nothing happens

i am using xp pro



HELP ME!!!

 

Most printer makers don't want you to use the add printer wizard. Check your paperwork, and uninstall/reinstall your printer and software. Check for updated drivers at your manufacturer's site.

 

I can print in any other application, but anything online gives me that problem

 

XtremeRunnerARS
Try this and see if it helps:
http://support.microsoft.com/?kbid=312446

or

It's possibleXP is using the wrong printer so try Method 1 here:
http://support.microsoft.com/?kbid=303360

What version of I.E. and the brand of Printer are you using?

 

Neither of those suggestions worked...but thanks anyways. The error says exactly this: "An error occurred during this operatoin. "
On page setup, it had a printer button. I clicked that, and my HP deskjet970Cxi was there, and i set it there but it gave me the same error. How does it remember the printer but i cant add it and it isnt there in the printers folder??




any other suggestions?


It is the newest version of IE

 

Did the printer work properly before?
Have you installed anything recently?
Maybe run restore to a date predating the problem?

HPs are very perticular how they get installed. Just a quick look at the HP site, printer NOT to be connected when running the software to install.

HP

 

Thanks for your efforts, but the problem isnt my printer



O well

 

XtremeRunnerARS

Explorer remembers the last printer installed. I know you said you click add printer and nothing happens, but from my experience with my HP printers, you have to completely uninstall all Hp printer's files and folders Before adding another one or doing a new installation.

From what I've read of your description, it seems to me somehow a nothing printer got installed and that's what the I.E. sees, No Printer.

Did you try either of my last post suggestions? if so what were the results??

 

XtremeRunnerARS,

I came across this today while viewing another Post. You may want to take a look here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;281679

I hope this is it for your problem. If not post back please.

 

nope....

i think i'm going to back up what i need and reload windows xp


my laptop has all kinds of problems