printer problems w/ explorer 6

Hello, since downloading Exploring 6, my printer will not communicate with the computer. I have been told that trying to go back to Explorer 5,will actually cause more problems. I have reinstalled the printer,which is a Xerox xk50, with no success.Please help if you have any suggestions! Thanks.

 

MORRISONHOTEL,

Can you perform a self-test on the printer?
Most printers have a built-in diagnostics program which can be very useful for troubleshooting problems and test-printing without a computer. If the printer fails to do a self-test, try disconnecting and then reconnecting it, or if possible, try the printer hooked to another pc.

Have you checked the LPT1 settings in CMOS?
The address setting for the LPT1 port should be 3BCh or 378h depending on what kind of video card you have. The IRQ setting for the port should be 7 and LPT1 should be enabled in order for the printer to print correctly.

Check the cable connection on the printer and the computer, and, if possible, try another printer cable to ensure that the cable is not defective.

To insure that there is no conflict with another software application, boot the system clean, and at the command prompt type:

copy config.sys lpt1

and press Enter.

(If the printer is a laser printer and you are unable to print, you may want to type:

mode lpt1:,,p

and press Enter before you type the previous command
(copy config.sys lpt1 )

The mode statement tells the system to use LPT1 for its default printer port. The two commas specify no change in columns or lines, and the P switch tells the system to infinitely retry sending information to LPT1 until the printer responds. )


If the printer responds and the characters are not garbled, the problem may be a software conflict with a setting in the AUTOEXEC.BAT or CONFIG.SYS.

There are other things you can check out. Take a look here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q128345

HTH

 

MORRISONHOTEL

I developed a print problem with IE6 some months ago somewhat similar to yours, but not exactly. I could print internally but lost the ability to print from IE or OE. I finally digressed to IE5.5 and the problem was mysteriously solved for reasons I know not. I have since "re-upgraded" to OE/IE6 and have no problems now(except that I'm running out of color cart and gonna have to replace ) ??