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Resolved 'Printer not installed' message in Windows 7

Discussion in 'Windows 7' started by clitwin13, 2011/05/25.

  1. 2011/05/25
    clitwin13 Lifetime Subscription

    clitwin13 Well-Known Member Thread Starter

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    I have a similar problem ... I recently purchased a new desktop, HP Pavillion slimline s5730y PC & an HP g-series laptop, with Windows 7 ...set up the wireless network and everything was fine...after the installation of SP1 on both units neither one will recognize the printer when I am working in Office 2010 Starter Word... the error says printer not installed ... I can print pictures or other documents that aren't run through that program... am I missing a setting or something???
     
  2. 2011/05/26
    PeteC

    PeteC SuperGeek Staff

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    Please do not hijack an existing thread - your issue is not necessarily the same nor is the solution.

    Post moved to new thread.

    It would help to post the make/model no. of the printer.
     

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  4. 2011/05/26
    clitwin13 Lifetime Subscription

    clitwin13 Well-Known Member Thread Starter

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    Sorry for that...
     
  5. 2011/05/26
    clitwin13 Lifetime Subscription

    clitwin13 Well-Known Member Thread Starter

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    the Printer is an HP 4500 wireless
     
  6. 2011/05/29
    PeteC

    PeteC SuperGeek Staff

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  7. 2011/05/29
    clitwin13 Lifetime Subscription

    clitwin13 Well-Known Member Thread Starter

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    Thanks you have been most helpful... certainly got me pointed in the right direction... after many attempts to correct the problem, in my frustration I missed the one that corrected the problem ... I am back up on line with the printing program in Office Starter 2010 but it did occur after I downloaded the flashdrive program in the "Tools" section ... I don't have an intelligent analytical answer for how and when I just know it is now functional...
     
  8. 2011/05/30
    PeteC

    PeteC SuperGeek Staff

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    Glad to hear or your success :)

    Please mark this thread as 'Resolved', see .....
     

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