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Printer access denied

Discussion in 'Windows 7' started by aksys, 2012/01/20.

  1. 2012/01/20
    aksys

    aksys Inactive Thread Starter

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    I was trying to share a computer HP LaseJet 2014 in a network. I didnot know how i got to the position where all access to the printer is denied. i can no longer print or modify the printer settings at the host computer. My PCs run on Windows 7 Home Basic.Going through Contol Panel-- Devices and Printers--Right Click on HP LaseJet 2014--Properties gives Access Denied. How can i return the settings to windows default
     
    aksys,
    #1
  2. 2012/01/20
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi aksys. Take a look here, Troubleshoot network printer problems.

    Have you tried deleting the printer and then reinstalling it to see if that solves the issue? Are you running the host machine using an administrator account?
     
    Evan Omo,
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  4. 2012/01/21
    aksys

    aksys Inactive Thread Starter

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    Could not get the printer deleted
     
    aksys,
    #3
  5. 2012/01/21
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Why not?
     
    MrBill,
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  6. 2012/01/21
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Do you get an error message?
     
    Evan Omo,
    #5
  7. 2012/02/12
    BobbyScot

    BobbyScot Geek Member

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    I had a similar printer error with an Epson S21 printer, caused by an empty cartridge (1 of 4), printer at the time failed to indicate this error as all cartridges were showing a sufficient supply of ink. Checking each individual cartridge found the ink cartridge (cyan) was indeed low in ink. Printer then operated normally after replacing the (cyan) cartridge.
     
    BobbyScot,
    #6
  8. 2012/02/12
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    :confused: Laserjet printers don't use inkjet cartridges.
     
    SpywareDr,
    #7
  9. 2012/02/12
    dnmacleod

    dnmacleod Well-Known Member

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    No they don't - but they do use Toner. Perhaps, the Toner is empty or getting low... :rolleyes:
     
    dnmacleod,
    #8
  10. 2012/02/12
    dnmacleod

    dnmacleod Well-Known Member

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    Do you know the IP address of the printer on the network? If so, can you ping it?
     
    dnmacleod,
    #9

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