Print Spooler keeps stopping

Hi All,

I am having a very irritating issue on a companies network where for the one user I have to keep starting the print spooler

This office consists of 2 PCs and one laptop. They are all feeding into a netgear firewall ( can't remember what model, either an FVS 114 or an FVS 338)

PC A is connected to 2 printers;

RICOH aficio 2232c PCL 5c and
HP Universal Printing PCL 6

These two printers are shared, and the PC B and the laptop access them both from PC A.

Now the laptop keeps losing these printers, and they do not re-appear until I restart the print spooler service!?!?

I have downloaded the most up to date drivers for the printers again and re-installed htem onto PC A.

I then deleted the printers from PC B and the laptop and forced them to download the new drivers.

This resolved the issue for about a fortnight but now it has started happening again.

I also replaced spoolsv.exe file from my machine at a different site and put this onto the laptop, which doesn't seemed to have made the slightest bit of difference.

The laptop is a Dell latitude 1400 running Windows XP Professional version 2002 SP 3.

Please please enlighten me to what else could be causing this....

I am starting to think that it is something to do with some odd software on the laptop as she has a lot of different programs installed for her digital camera, but I have nothing to base that on.

Any help will be much appreciated.

Kind Regards

 

Thanks for the reply. All machines are running XP and the HP printer being used is an HP 1160

Your suggested set up does seem most efficient and trouble free, but I would expect problems to occur on the PC that has the two printers connected to it as it is doing most of the work. Not for a connected PC to have the problem.

And as it is always only the laptop, could it not be something more specific to the laptop that is causing this??

Thanks

 

OK, I will check this out. Thanks again for your response and help.