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Power up fan runs no keyboard,mouse or monitor

Discussion in 'PC Hardware' started by jabfarm, 2009/06/02.

  1. 2009/06/02
    jabfarm Lifetime Subscription

    jabfarm Inactive Thread Starter

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    I have a Gateway Gt5235E Meda Center running Windows XP SP3. About a week ago I got little blue note cards running from corner to corner with a blue line about half an inch wide through them . All Icon disappeared keyboard and mouse stoped working power button would no work . So I had to turn off the power by pulling the plug. When I turned it back on the Monitor would not work no lights on the keyboard and no mouse.
    The only things that were working were the cooling fan for the CPU and power supply fan.
    At first I though I had some type of virus. So I placed the harddrive in my old Gateway and ran many different scans . Malwarebytes showed nothing. So a friend told me about drweb that found 5 backdoor trojans . Placed the hd back in to the pc and still nothing works.
    As for the monitor, keyboard and mouse they work fine on the old pc. And power switch dose not work.
    The motherboard in question is a FIC K2BC51 LF with Nvidia GeForce 6100 chipset.
    Now I am not sure if I should replace the motherboard or if the problem is something in the power supply.
    I have heard of motherboards that have fuses but don't know if this one dose.
     
  2. 2009/06/03
    PeteC

    PeteC SuperGeek Staff

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    My inclination is that the PSU has failed - these require specialist equipment to test so the only user option is to substitute a known good power supply.

    Most recent motherboards have a green LED to indicate power to the board - worth checking that out.

    As a longish shot I suggest you replace the CMOS battery on the motherboard - I seem to recall a similar situation some time ago when a computer I built from old bits I had inherited one way or another would not boot - changing the CMOS battery cured the problem.

    I have not come across a mobo with a fuse - some PSU's I believe may have internal fuses which are relatively inaccessible, but I cannot be certain on this.
     

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  4. 2009/06/03
    hawk22

    hawk22 Geek Member

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    when you say power button would not work did you hold the power button in long enough for the PC to switch off 4 - 6 seconds. This is a relatively safe method to turn a frozen PC off without damage, pulling the plug is a very risky one.
     
  5. 2009/06/03
    jabfarm Lifetime Subscription

    jabfarm Inactive Thread Starter

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    Thank PeteC
    Will try replacing the battery.
    Hawk22 I know but you can hold the power button all day and it still will not work.
     
  6. 2009/06/03
    Lukeno1

    Lukeno1 Well-Known Member

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    And that, to me, would indicate a PSU failure, though personally I always thought that would just cut the PC, unless that's a total failure...
     
  7. 2009/06/03
    jabfarm Lifetime Subscription

    jabfarm Inactive Thread Starter

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    Took out the old battery before I went to work this morning and tryed a new one tonight still the same there is no beep to tell me I need to reset the date and time. Nothing works.
    So I would say its the mobo. Now comes the big question should I replace the processor when I replace the motherboard. OR should I take it to some one who knows more and let them run test on the computer to make sure it is the motherboard.
     
  8. 2009/06/03
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    jabfarm, I would follow Pete's suggestion about PSU. I've had experience with NEW PSU that ran OK for 2-3 months then half ran the PC. then would start the PC with black screen and fans going. I was lucky I had the old PSU which I reinstalled and all was OK. I RMA'd the faulty PSU to the suppliers who replaced ti with another which only worked for a day!!! Naturally I returned it and demanded money back and the comp is still working with it's original PSU. We can check PriceSpy for comp parts, but you can pick up known brands for about $60-70.00 for 400-500Watt output PSU's. Just make sure whether you require 20 or 24 pin connector type. Also from a current experience my CPU packed it in with similar indicators. Fans, LED's all working but no POST and black screen on monitor. So do your diagnosis with PSU first as Pete suggested.Neil.:cool:
     
  9. 2009/06/03
    jabfarm Lifetime Subscription

    jabfarm Inactive Thread Starter

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    Will then I will have to purchase a new power supply unit. Before I placed this post here I checked in to doing just that and found they start out at $39.99 to $51.99 . The power unit in question is a Beatec
    Model ATX-300-12E REV.DR
    input 100-127v-6A 200-240V-3A 50/60Hz
     
  10. 2009/06/04
    PeteC

    PeteC SuperGeek Staff

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    You need to consider a few points here .....

    AFAIK some OEM manufacturer's, of which Gateway may be one, use customised motherboards and power supplies which are replaceable only by the manufacturer's units - check out the situation for Gateway.

    If you consider replacing the motherboard you must check if your existing CPU is compatible with currently available motherboards and also the compatibility of your existing RAM.

    I would be inclined to have the power supply checked out before considering replacement of the motherboard, etc. There is no straight answer to the cause of your problem, but the PSU is, IMO, the first approach.
     
  11. 2009/06/04
    jabfarm Lifetime Subscription

    jabfarm Inactive Thread Starter

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    PeteC
    Well then I will need to find someone to check the PSU for me.
    Thanks for all the help.
     
  12. 2009/06/19
    jabfarm Lifetime Subscription

    jabfarm Inactive Thread Starter

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    PeteC
    The PSU was bad and I was told to purchase a new one from Gateway.
    For they check the model number and your seiral number to find the one that was installed on the computer.
    New PSU is in and there is no change. I still have no monitor, keyboard or mouse.
    What would be the next thing to check or have checked.
     
  13. 2009/06/20
    hawk22

    hawk22 Geek Member

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    If your ram is OK and you get no post when you start up, that does not sound good at all. The Motherboard could well be the sore point here.
    But as Pete states and your PSU was a good example for it the same could apply for the Motherboard, and you really would have to consider the cost of the exercise of that.
     
  14. 2009/06/20
    PeteC

    PeteC SuperGeek Staff

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    If you are able test the hard drive using the manufacturer's disk diagnostics - these mostly run from a bootable CD ....

    Disk Diagnostic Software ....

    ExcelStore

    Hitachi/IBM

    Samsung

    Seagate, Maxtor, Quantum

    Western Digital

    You could run the Windows version of the software from within Windows with the drive hitched up to the other computer.

    Are you certain that the mouse and keyboard are not working as you have no display on the monitor? Do the keyboard lights flash when you boot up - if the mouse is optical does it light up on boot - if it does normally?

    It is possible that a failed device connected to the motherboard is causing this problem, so ....

    Disconnect or remove all peripherals that are not required to boot .....

    Optical Drives

    All plug in cards except the graphics card

    All USB devices - use a PS/2 mouse/keyboard if possible

    (Note - most systems will not boot if no keyboard is detected)

    Try and boot the computer

    If the result is the same - nada - and the hard drive checks out OK the problem lies with the motherboard/CPU IMO - impossible to say which, but the CPU could be tested on another compatible motherboard.
     
  15. 2009/06/20
    jabfarm Lifetime Subscription

    jabfarm Inactive Thread Starter

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    Mouse is USB and lights up when on. did not light up. Try keyboard both ways and there is no lights . tryed it hooked to PS/2 and also tryed it using PS/2 to USB port adapter.(need for older computer ps/2 port bad)
    As for the ram it was replaced two years ago.
    HD runs on old pc only problem is old computer is Fat32 and new computer is NTFS.
    Will try what PeteC has above .
     
  16. 2009/06/20
    jabfarm Lifetime Subscription

    jabfarm Inactive Thread Starter

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    Ran HD check using windows verison and no problem there . Tryed with all extra's disconnected and still the same.
     
  17. 2009/06/21
    PeteC

    PeteC SuperGeek Staff

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    That's no guarantee that it has not failed, but I would expect the BIOS to beep with memory problems.

    The only conclusion that I see is that the motherboard or CPU has failed - as I posted above difficult to specify which.

    My suggestion - replace the motherboard first and the CPU if the problem remains.
     
  18. 2009/06/21
    Lukeno1

    Lukeno1 Well-Known Member

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    You might expect, but I know for a fact there was a memory issue with my previous PC, and it didn't beep...
     
  19. 2009/06/21
    jabfarm Lifetime Subscription

    jabfarm Inactive Thread Starter

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    Well even if it is the memory how would I check it? I know memtest will run but with out the screen I will not know if anything is bad, And the old pc is different so there is no checking it that way.
     
  20. 2009/06/21
    PeteC

    PeteC SuperGeek Staff

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    You would have to check by substituting the existing memory with fresh.
     
  21. 2009/06/21
    Rockster2U

    Rockster2U Geek Member

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    Unfortunately, you are stuck somewhere between a rock and a hard spot. You just replaced the PSU and I know that cost some money but you've now probably shot $50 for a $20 PSU - another 300W Bestec which isn't going to do you much good with anything other than your old machine or something similar. From the sound of it you have about 5 years on that machine and based upon the symptoms, it appears that your motherboard has seen better days. It isn't worth putting a lot of money into a repair unless you can pick up a motherboard on ebay for $20-30 - You'll find a replacement motherboard from Gateway will cost you in excess of $200.

    Sorry to break the news this way but you can get a better machine (factory refurbished) with a warranty and XP Pro for less than $150. I don't think its worth trying to fix what you have. Take a look at refurbs over on Computer Geeks.

    ;)
     
    Last edited: 2009/06/21

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