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Please help me with .dmp file

Discussion in 'Windows XP' started by toodlesoodles, 2008/10/09.

  1. 2008/10/09
    toodlesoodles

    toodlesoodles Inactive Thread Starter

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    I was told on another forum that if I posted a .dmp file here there are some people on this forum that might be able to help me pin-point what is causing the BSOD on my PC.

    The computer is very old, and is the family PC and unfortunately I don't know the specs of it. The problem is that I keep getting BSOD, usually when browsing the Internet or listening to music or on MSN. I can tell you what the BSOD says if it'd help, but I assume with the .dmp file it's not necessary?

    Here is the .dmp: http://rapidshare.com/files/152347115/dmp.zip.html

    I tried using Windows minidump debug tool from Microsoft but didn't really understand what to do, how to install the patterns.

    Thanks.
     
  2. 2008/10/09
    Admin.

    Admin. Administrator Administrator Staff

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    Follow these instructions to post a Dump Data Log.

    Please note:
     

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  4. 2008/10/09
    toodlesoodles

    toodlesoodles Inactive Thread Starter

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    I follow these instructions but no debuglog.txt appears in C: after I have clicked 'Generate Log' and the Windows Dos window has closed. :confused:

    I also tried searching my C: for debuglog.txt but it finds nothing. I'm really not good with computers though, I was hoping that someone from here could do this part with the .dmp I've posted a link to.. :(
     
    Last edited: 2008/10/09
  5. 2008/10/09
    Admin.

    Admin. Administrator Administrator Staff

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    No, for a complete report it has to be run on the PC the crash occurred on.
     

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